5101 Blue Lagoon Drive, Miami, FL 33126, United States of America
#144 of 200 hotels in Miami
Guests' ChoiceBased on 1940 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.4
Facilities
7.6
Staff
8.0
Value for money
6.9
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Mariana
United States of AmericaThe room was extremely dusty. The lock on the door didn't work properly.
The pool area
Stayed in May 2024
Reviewed: May 4, 2024
Sally
BarbadosShuttle to airport no matter what time as we had to take an Uber as we had an early flight
Location to airport was awesome
Stayed in April 2024
Reviewed: May 1, 2024
Gemma
United KingdomIt’s a bit dated and the windows etc were so dirty it was hard to enjoy the view!
The location is ideal, the pool is lovely and the facilities are good!
Stayed in March 2024
Reviewed: April 30, 2024
Kathy
United States of Americathere was not a big selection on food. but what we had was good. wish more restaurants were around us without having to take a taxi
the Jacuzzi was excellent. perfect jets. hot water
Stayed in April 2024
Reviewed: April 27, 2024
Julian
United KingdomThe desk clerk, he who looks like Freddie Mercury is the most obnoxious little man on the planet.
Great airport location. Nice clean & comfortable rooms
Stayed in April 2024
Reviewed: April 25, 2024
Sandra
United States of AmericaI didn't like that breakfast wasn't included even if it was just for 1 breakfast trip .. No outlit next to bed to charge ur phone. Luckily I brought a long cord to reach the outlet attached to the lamp !
I like the outdoor pool area . Inside us nice as well with the restaurant/bar . Breakfast looked amazing but didn't geta chance to try it because I thought it was included The Starbucks inside was amazing as well. Comfortable beds with an amazing view if the planes taking off!!! That was the best part for me! . Walking inside this hotel is awesome and very cold once off the elevator on the 5th floor so if your HOT HOT ,no worries here !!
Stayed in March 2024
Reviewed: April 20, 2024
T
United States of AmericaStaff never answered the phone when I called, interior windows had handprints and needed to be cleaned, refrigerator‘froze’ my water, bathroom has a broken and oxidized mirror, lamp was missing a knob and furniture was chipped and has seen better days.
Lobby and location, Hilton Honors guest.
Stayed in April 2024
Reviewed: April 18, 2024
Deborah
United States of AmericaChoice of dining facilities were poor
Location to airport was excellent
Stayed in March 2024
Reviewed: April 17, 2024
Lawrence
United States of AmericaThe parking was at an extravagant price
You felt like you were on vacation when they stepped on the property rare for an airport hotel.
Stayed in April 2024
Reviewed: April 12, 2024
Jennifer
United States of AmericaBuilding rooms Carpets ext. Outdated Need to be replaced and painted
Stayed in April 2024
Reviewed: April 10, 2024
Sherri
United States of AmericaStaff was excellent
Stayed in March 2024
Reviewed: April 5, 2024
John
United States of AmericaHotel was very accommodating, airlines canceled our flight so we needed an overnight stay. Very pleased with Hilton, made a difficult trip better with a safe and comfortable haven.
Stayed in April 2024
Reviewed: April 1, 2024
Rose
United KingdomThe service was appalling. Shuttle useless. Reception .staff obstructive. Had to wait over an hour for the shuttle. Hotel did not answer the phone. Took at least 30 minutes to check in when we had a confirmed and paid for reservation. We were told this was because of a shift change. We're in our seventies and had travelled from London. We got into our room at 23.30.
N/A
Stayed in March 2024
Reviewed: March 31, 2024
David
Saudi ArabiaOnly one 250 ml water bottle for the whole stay. I stayed for 10 days.
The location is good. Close to the airport specially because I had work at the airport.
Stayed in March 2024
Reviewed: March 27, 2024
Hay
DenmarkHad everything + close enough to the airport + friendly staff
Stayed in March 2024
Reviewed: March 25, 2024
Charles
United States of AmericaEverything great
Location was great. Very easy to get to the airport and around town
Stayed in March 2024
Reviewed: March 21, 2024
Kim
GermanyMy downgrade, my room
Location
Stayed in March 2024
Reviewed: March 11, 2024
Pamela
United KingdomExpensive late check out fee
Close to airport, nice pool, good amenities, good airport shuttle
Stayed in March 2024
Reviewed: March 9, 2024
Diaconu
United States of AmericaNothing in the fridge, not even water, furniture not great,
Stayed in March 2024
Reviewed: March 6, 2024
João
United States of Americathe staff was super nice. The rooms are big and comfy. The breakfast is great.
Stayed in March 2024
Reviewed: March 3, 2024
Alice
United KingdomStandard rooms need updating. Furniture tatty in standard rooms No indoor restaurant for lunch or dinner.
Very close to airport. Outside terrace. Well equipped outside bar serving food & drinks. Large suite room.
Stayed in February 2024
Reviewed: March 1, 2024
Geoff
United KingdomVery expensive, and the place could do with a complete refit as it look and smells in places like it’s out of the 70s. Also very expensive especially the restaurant.
Location was good for transferring through Miami airport, nice lounge areas and pool.
Stayed in February 2024
Reviewed: February 26, 2024
Robert
United States of AmericaThe room was in need of major upgrades. The carpet was coming up ftom the floor with carpet tacks expised. The bathroom mirror was peeling off exposing the light and wiring. Looked like it had been peeling away for a Long Time. I upgraded to a balcony room but the balcony is unusable. Don't pay for that upgrade. The fees and survharges on room service were out of control. No idea where those fees are going.
Great staff! Convenient for relaxing before or after a cruise. The pool area is great.
Stayed in February 2024
Reviewed: February 24, 2024
James
United States of AmericaHilton Miami Airport Blue Lagoon is in need of a serious update and renovation. Close to Airport, some planes were loud on take-off. 30 dollar per person breakfast buffet was just okay.
Stayed in January 2024
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