4509 Island Avenue, Philadelphia, PA 19153, United States of America
#79 of 89 hotels in Philadelphia
Guests' ChoiceBased on 1246 hotel reviews
7.1Cleanliness
7.7
Comfort
7.8
Location
8.4
Facilities
7.3
Staff
7.9
Value for money
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Nykiara
United States of AmericaWe need tooth brushes and toothpaste
The staff was very friendly the kids had fun no complaints the price was awesome I will come back here again so nice and the cookies are amazing at check in lol
Reviewed: April 15, 2024
Terence
IrelandBar closed at 11 not 12. Restaurant closed at 9.50pm not 10.45 Breakfast finished at 10am not 11
Friendly staff. Clean property.
Reviewed: April 9, 2024
Peter
United KingdomGreat view of Philadelphia Airport from my room. Varied breakfast with plenty of choice. Airport shuttle a great help after a much delayed flight.
Reviewed: April 4, 2024
Registre
United States of AmericaParking was extra. Also some of the staff were kind rude
Location and close to family and shops.
Reviewed: March 26, 2024
Terri
United States of AmericaThe room didn't have a microwave or mini fridge.
The bed was really comfortable.
Reviewed: March 25, 2024
Kimberly
United States of AmericaCookies not available at check in, Hylton tradition right?
The bed was extremely comfortable, Loved it!
Reviewed: March 22, 2024
Angela
United States of AmericaThe bathroom lacked cleaning, there were hair pins on the counter, and a used maxi pad under the sink. The pool was out of order
They accommodated us with a microwave, and we were able to get clean towels and wash clothes. Staff was very nice
Reviewed: March 22, 2024
Marion
United States of AmericaNothing comes to mind at this point
Cleanliness of the area exceeded my expectations. Staff were very professional
Reviewed: March 21, 2024
Diamond
United States of AmericaThe pool Was closed😟I had my kids with me and they were definitely disappointed And so was I. It would be nice to add to the itinerary That the pool is out of order I know I wasn't the only family that wanted the pool. Overall great Stay🥰
Very clean, friendly Definitely gets you want you need Was a Wonderful stay.
Reviewed: March 21, 2024
Donna
United States of Americavery soft mattress w/no support very antiquated room/decor
location
Reviewed: March 17, 2024
Nord
United States of AmericaCrowded pool and no towels in the area
The staff were so welcoming and helpful
Reviewed: March 4, 2024
Pzzldy2221
United States of AmericaThe parking gates did not work. You pay 20 for gates that don't work.
It was very clean and the check in clerk was fantastic
Reviewed: February 26, 2024
Godfrey
United States of AmericaI didnt like that the pool is right by the front door. The kids come out wet and all the cold air hits them helping them to get sick. I think it should be another way to enter than by the front door during the winter.
I loved my stay hotel was clean and i was comfortable . I also like that the staff were on their jobs thanks for a wonderful stay i will return again.
Reviewed: February 19, 2024
Latosha
United States of AmericaThe room was a bit outdated considering what was charge a night the toilet acted like it didn’t want to flush at times the heating and cooling unit was super loud and sounded like it was gonna conk out the room keys for parking weren’t working properly had to keep calling for assistance to get in and out but they really need to consider giving these rooms an upgrade
The bed was the best thing in the room it slept very comfortable!
Reviewed: February 1, 2024
Paula
United States of AmericaDated furnishings and it was too expensive
Convenient
Stayed in January 2024
Reviewed: January 29, 2024
Adrian
United States of Americathe parking
the cookies
Reviewed: January 19, 2024
April
United States of AmericaI was stuck in the area due to cancellations in flights. I booked with booking.com and was unaware of the deposit. I was under the impression the price I was given online was the correct amount. So I did have to move money to cover it as I was traveling and had set limits on cards. Luckily I was able to would hate to be out a room and non refundable for a hidden deposit.
Easy check in And out , The Bed was amazing what a great night's sleep. The cookie was a nice snack while checking in as well 😁
Reviewed: January 15, 2024
Karena
United States of AmericaToilet leaking from top and bottom, bed sheets weren’t clean and no fridge in a deluxe king room.
Clean towels
Reviewed: January 7, 2024
Jacqueline
United States of AmericaNothing
Close to airport and provided a shuttle service
Reviewed: January 3, 2024
Morgan
United States of AmericaThe pillows were uncomfortable, the bed was too soft for me but I realize that some might like it that way, the exit off the elevator needed vacuuming.
The shuttle was on time, staff was pleasant and helpful. The price was good. Location was what I needed for an early flight.
Stayed in January 2024
Reviewed: December 25, 2023
Ashivia
United States of AmericaI called ahead of booking to ask if my card type was accepted there and was assured twice it was and after traveling an hour to the hotel I was not able to check in with my card. I had to wait for my partner to arrive and use their card. If I were alone I would have been stranded with nowhere to sleep.
Great location across from the airport great view of the river and planes taking off.
Reviewed: December 15, 2023
Brandi
United States of AmericaThe bar was supposed to open at 4 but did not open until about 5pm. Our first room when we walked in had dirty underwear on the floor. We went back and were given an upgraded room for the inconvenience.
The young lady at the check-in was very friendly. She accommodated us when our first room was not up to par. The bed was super comfortable.
Reviewed: November 30, 2023
Brittany
United States of AmericaProperty Was clean
Reviewed: November 29, 2023
Ryan
United States of AmericaStaff wasn’t to friendly
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