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  5. Reviews of Holiday Inn Alexandria, an IHG Hotel

Reviews of Holiday Inn Alexandria, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5637 Highway 29 South, Alexandria, MN 56308, United States of America

#5 of 8 hotels in Alexandria

Guests' Choice

Review Score

Based on 89 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    6.7

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Pool View
    • Stayed 2 nights

    no elevator

    Stayed in March 2024

  • Reviewed: March 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The teenagers running up and down the halls all night knocking on random doors

    Rooms were clean

    Stayed in March 2024

  • Reviewed: October 23, 2023

    6.0
    N/A
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    N/A

    Stayed in August 2023

  • Reviewed: October 6, 2023

    8.0
    Overall good place to stay but very expensive for a one night stay.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Cost and noise all night long. It was raining and the rain pounding on the roof as it is a one floor hotel was incredible. They must have a tin roof.

    Location was good. Our room was clean but the hallway and lobby need an upgrade. It was very expensive for a one night stay.

    Stayed in September 2023

  • Reviewed: July 28, 2023

    6.0
    I would not stay here ever again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was very upset by the fact that I paid for a “breakfast included” rate which is pricier but then we were limited to breakfast for up to two adults when there were four of us. This limitation was not mentioned anywhere prior to check in. Had this been mentioned, I would simply paid for a normal rate. Now, breakfast is served starting at 6 am but by 7:30 am, the restaurant was still closed and the front desk staff was no help and somewhat condescending. Also, the A/C in our room barely worked and it was 90 degrees outside. would not recommend staying here.

    Staff at the Tavern restaurant was very nice.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    7.0
    Not bad for the price.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Room is a little dated, but was clean. Small bathroom but it worked, not bad for price.

    Location was good, a/c was cold, beds were comfy. over all not bad

    Stayed in July 2023

  • Reviewed: June 14, 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No water pressure and room was a bit dirty.

    Staff was very friendly.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    8.0
    I slept well and it was quiet.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night

    The staff was very helpful. The food was good.

    Stayed in June 2023

  • Reviewed: January 13, 2023

    7.0
    Cost of the room was far to high to not include breakfast.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 5 nights

    The pool/game area was fantastic but the pool's heater was not working. They did say they were waiting on a part but we were there for 5 days and it was never fixed.

    For the price of the room, it was surprising to us that breakfast was not included.

    Stayed in December 2022

  • Reviewed: September 9, 2022

    7.0
    Enjoyed the stay, friendly staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    TV canals were hard to understand where to locate the regular channels for news, sports etc...

    The pool area was nice very open and welcoming, hot tub would've been nice if the kids didn't take it over. Breakfast wasn't anything great, it was ten dollars about what we paid @ Perkins down the road.

    Stayed in September 2022

  • Reviewed: March 22, 2022

    6.0
    Warm room but overall good stay and central location.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The AC unit in the room didn't seem to work as well. The room became very hot at night. It was a spring day and the temps got down to maybe 30 degrees outside but the room temp seemed warm with the AC blasted.

    The location worked out pretty well and the pool and activities were nice. The breakfast was pretty nice from the on site restaurant even though it wasn't included or discounted.

    Stayed in March 2022

  • Reviewed: February 9, 2022

    7.0
    Nice place to stay for short trip.
    • Business trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Older hotel but it was somewhat updated, our room just had a funky odor. They ran an air oxidizer while we were out and it helped 100%. Could have been a fluke odor.

    Easy access of interstate. Nice restaurant connected. Room was spacious.

    Stayed in February 2022

  • Reviewed: July 18, 2021

    7.0
    Anniversary getaway
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bath tub was extremely slippery. We had to put a towel down so we wouldn't fall as slipped numerous times. Fridge didn't really work very well either.

    Good location. Front desk staff were efficient and friendly. Enjoyed Willy T's restaurant and bar.

    Stayed in July 2021

  • Reviewed: July 4, 2021

    8.0
    Very Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I felt it was overpriced for a very basic hotel room. Very small bathroom.

    Bed and pillows were clean and comfy. Very nice pool and pool area. Good parking availability.

    Stayed in July 2021

  • Reviewed: July 3, 2021

    6.0
    Disappointed to room compared to the price.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Available

    What breakfast?

    Stayed in July 2021

  • Reviewed: April 18, 2024

    10
    Very satisfied
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Curtains don’t block the light.

    Stayed in April 2024

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I upgraded to have free breakfast. However, upon arrival, I got one free breakfast at the restaurant. I assumed that upgrading to free breakfast meant everyone ate free. The buffet cost 10.00, and biscuits were cold. Sausage gravy was Luke warm. I paid 20.00 for cold biscuits and gravy for 2, and a package of cold Cereal. The pool was cold, and the hot tub was warm. Definitely would not have paid the upgrade to get 1 free buffet for 1 person.

    The room was clean they were in the process of updating rooms.

    Stayed in November 2023

  • Reviewed: August 18, 2023

    2.0
    Terrible, IGH should refund me for not disclosing the mold and mildew from construction in progress.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The facility was under construction, room and hallway smelled like mold. Contractors working in the same area guests were staying. View of dumpsters and debris out the room window. Noisy, dirty and loud. I had to go to walmart and buy allergy medicine. Hallways were dark, dirty and seemed abandoned to the point I felt unsafe. Not sure why guest would be placed in wings with active construction. Parking lot was also a construction zone.

    Convenient location.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    3.0
    It was not the Holiday Inn I remembered. The staff was very nice.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Given us a remodeled room. They did comp us a room for one night because of all the issues.

    The bed and bedding were great. 7am construction started with a huge bang. Woke up to large pieces of the roof being dumped in a dumpster right outside our window. Carpet was dirty. Wallpaper was being held up with masking tape.

    Stayed in August 2023

  • Reviewed: March 27, 2023

    10
    Enjoyable and comfortable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking area was crowded as snow banks pushed trucks back into driving lane so it was a tight fit to get through to park.

    Restaurant attached with Band on Friday night, hot tub (family activity area by pool was impressive as well but we did not use— pool table, ping pong, basketball hoop, volleyball net, soccer nets), bathtub

    Stayed in March 2023

  • Reviewed: August 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool Side
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast included.

    The pool area was great for the kids. Easy access off of the interstate.

    Stayed in July 2022

  • Reviewed: August 15, 2022

    5.0
    Very old, smelled like mildew throughout the hotel.
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was extremely rude, we were working out and were close to being fine and the staff came to the door and said “you’re done, we close in like 30 seconds!” I can see if we were teenagers, but as two adults on a bike and treadmill, I do not understand how three more minutes to finish our workouts would have made a difference. Especially since they turned off all the lights anyway. I have never been to a hotel that doesn’t have 24 hour access to the weight room.

    very dark inside, our room had terrible lighting. the hallways were very cold on our end.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    $10 breakfast

    Stayed in August 2022

  • Reviewed: July 28, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything. All of the staff were friendly and helpful. All areas were clean. Great location for access as well as access to food and entertainment.

    Stayed in July 2022

Showing 1 - 25

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