8 Empire Drive, Rensselaer, NY 12144, United States of America
#1 of 1 hotels in Rensselaer
Guests' ChoiceBased on 154 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.9
Value for money
8.2
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Marilyn
United States of AmericaWater power in shower was weak.
Stayed in May 2024
Reviewed: April 9, 2024
Jessica
United States of AmericaNothing to complain about. Except my view from room was back of the sign but not too horrible
The cleanliness of room and pool and food area comfortable
Stayed in April 2024
Reviewed: January 29, 2024
Carmine
United States of Americanot really near Renssellier.
the place was clean and easy to get to
Stayed in January 2024
Reviewed: September 14, 2023
Joseph
United States of AmericaAll was good.
Clean and centrally located for our plans.
Stayed in August 2023
Reviewed: August 14, 2023
Colin
CanadaNothing really. Met Expectations
Clean. Well priced
Stayed in August 2023
Reviewed: August 11, 2023
Victoria
United States of AmericaClean, all essentials available—hair dryer, tissues, enough hooks for wet towels and clothes, everything worked! Good location right off highway and plenty of eating options. Low traffic made it less stressful to find things. Great view of the city on top of a hill.
Stayed in August 2023
Reviewed: August 3, 2023
Richard
AustriaN/A
Stayed in July 2023
Reviewed: July 16, 2023
Tannous
CanadaThey didn't have a Crib for baby
Breakfast has good variety Big clean renovated rooms
Stayed in July 2023
Reviewed: July 14, 2023
Muhammad
United States of AmericaWe went to the breakfast at 8.30 AM and the pancakes machine was out of batter. The bread and most of the other bakery items were finished. Asking the lady there resulted in no good. With one hour left in the breakfast, I think they should have refilled the basic items like pancakes and bread etc.
It has excellent views and the room was very nice and clean.
Stayed in July 2023
Reviewed: July 4, 2023
Josn
United States of AmericaThe breakfast choices were terrible. We ended up going down the street for breakfast each day. The food did not taste good and even the cold cereals were too sugary. A flavor like Cheerios would have been a better decision. The type of milk was not satisfying. There were not enough tv channels that were worth watching. That was disappointing at the end of the day.
We liked the room, the lighting, the cleanliness. It had everything we needed. The style was attractive. We especially liked the lady who cleaned our room. So friendly and attentive.
Stayed in July 2023
Reviewed: June 23, 2023
Tammy
United States of AmericaBreakfast could have been better
Location was centralized
Stayed in May 2023
Reviewed: June 16, 2023
Rosemary
United States of AmericaI have not yet received a refund for the 50 dollar security deposit 2 weeks later.
The breakfast was adequate and the location was very convenient.
Stayed in June 2023
Reviewed: June 3, 2023
Ramos-herrera
United States of AmericaThe only complaint I would have is It didn’t have an area to do laundry.
Stayed in May 2023
Reviewed: May 13, 2023
Kim
CanadaThe breakfast was okay, nothing great. The rooms were noisy from other guests in rooms above us.
We often stay at Holiday Inn Express Hotels because we know we will get consistent quality and comfort and this hotel was the same. The front desk was very accommodating for the senior travellers in our group which was much appreciated.
Stayed in May 2023
Reviewed: April 17, 2023
Bridgetta
United States of AmericaThe bed that we slept in was good for me but not for my husband, it was making him roll out of place as if someone so heavy slept in it before and caused a "dent" on the bed.
The hotel has a magnificent view of the city of Albany during daytime and nighttime! the parking was easy. The breakfast options were good as a vegetarian, I could choose to eat oatmeal and the white egg omelet with vegetables, yogurt. For coffee, I appreciated the Almond milk for it. Even the coffee was good. The staff was friendly and helpful. The renovation makes the decoration look up to date. Nice.
Stayed in April 2023
Reviewed: April 8, 2023
Deepdesai003
Canadano drinking water in room
quick check in, good breakfast
Stayed in April 2023
Reviewed: March 23, 2023
Jessie
United States of Americait was a little pricy
The breakfast was great, the staff was wonderful, the lighting was awesome too.
Stayed in March 2023
Reviewed: February 22, 2023
Carlos
United States of AmericaBreakfast was great!
Stayed in February 2023
Reviewed: February 21, 2023
Odetta
United States of AmericaLocation and Breakfast.
Stayed in February 2023
Reviewed: December 23, 2022
Tricia
United States of AmericaJust the noise and the mess was kind of hard to navigate but I was happy we were on the ground floor since my mom is 90 impulse of us have mobility issues
Honestly with the exception of the work that was being done everything was perfect
Stayed in November 2022
Reviewed: October 27, 2022
Dwight
United States of AmericaNo laundry facilities. Evening desk clerk was indifferent to our need for a luggage cart.
Excellent breakfast!! Nice room. Comfy bed. Very helpful morning staff.
Stayed in October 2022
Reviewed: October 21, 2022
Mary
United States of AmericaHotel facilities felt tired. An upgrade was in progress during my stay. Room had no microwave or refrig, both quite standard in upgraded hotels in 2022.
Quiet, clean.
Stayed in October 2022
Reviewed: October 8, 2022
Robert
United States of AmericaBreakfast was excellent.
Stayed in September 2022
Reviewed: October 4, 2022
Sandra
United States of AmericaThe first room we were given was really bad. It had a really horrible smell, the ceiling plaster was falling off and the carpet had a huge stain in the middle of the room. We did notice that the hotel was under renovation, so we assume this was one of the rooms that had not been updated yet. We asked to be changed, and LiLi got right on that. After that - everything was fine. Great view of Albany.
We had an issue with the first room and LiLi at the front desk was more then willing to make things right. She was a joy to work with. She's a "keeper" for sure!
Stayed in September 2022
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