Reviews of Holiday Inn Express Albuquerque N - Bernalillo, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
119 Bell Lane, Bernalillo, NM 87004, United States of America
#1 of 4 hotels in Bernalillo
Guests' ChoiceReview Score
Based on 234 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
8.5
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Facilities
8.7
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Staff
9.1
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Value for money
8.3
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Free Wifi
8.1
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Reviewed: May 15, 2024
Garcia
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The elevator is toooo slow, very frustrating
Clean, spacious room, good breakfast
Stayed in May 2024
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Reviewed: March 31, 2024
Jackie
United Kingdom20 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 10 nights
- • Submitted from a mobile device
Lift was out of action for 5 days
Location, room
Stayed in March 2024
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Reviewed: February 24, 2024
Mikel
United States of America4 Reviews7.0“Quick pass thru”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast
Location
Stayed in December 2023
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Reviewed: February 13, 2024
Tom
United States of America22 Reviews8.0“Well-run, affordable, comfortable place to stay in Bernalillo.”- • Couple
- • 1 King Standard
- • Stayed 4 nights
- • Submitted from a mobile device
The door to the adjoining room wasn't thick enough and the space under it was too big, which allowed us to hear everything that was said next door. The manager was willing to move us, but, fortunately, the Loud family left halfway through our stay.
The room was clean and had what we needed. The location was convenient, the breakfast was excellent and the entire staff was friendly.
Stayed in February 2024
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Reviewed: January 25, 2024
Ellen
United States of America8 Reviews9.0“The right kind of place in the right location.”- • Leisure trip
- • Solo traveler
- • 1 King Standard
- • Stayed 1 night
Not easy to find after dark. One odd note: the TV was on and I couldn't turn it off. Turned out the link to the remote was disconnected.
Good breakfast options. Good location.
Stayed in January 2024
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Reviewed: January 9, 2024
Kimberly
United States of America30 Reviews9.0Wonderful- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The guy in front of my husband for breakfast loaded up on the bacon, like for a room full of people, loaded up! He only left a few pieces for the rest of the guests. Not the hotels fault..... but not sure he was staying there cause he came from the back, or if he was there with or for an employee.
Everything was clean and staff was wonderful
Stayed in January 2024
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Reviewed: January 8, 2024
David
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • Standard King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Furnace/ac was a pain. Thermostat didn’t work. Large group of kids so couldn’t use pool.
Good bfast.
Stayed in January 2024
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Reviewed: August 26, 2023
Al
United States of America3 Reviews9.0“Will recommend to friends.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
This was one if the best, healthy, delicious breakfasts I have experienced. I need to watch cholesterol. There were egg white veg omelets, ham, turkey sausage, hot oatmeal with great toppings, raisin bread so good toasted. Thank You !
Stayed in August 2023
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Reviewed: August 5, 2023
Ana
United States of America3 Reviews8.0“It was very good Would book another one again”- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I liked everything
The free breakfast
Stayed in July 2023
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Reviewed: July 18, 2023
Danny
United States of America23 Reviews1 helpful vote9.0“would recommend”- • Leisure trip
- • Couple
- • 1 King Standard
- • Stayed 1 night
traffic noise at night, kids drag racing
clean and cool
Stayed in July 2023
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Reviewed: July 11, 2023
Nomadic
United States of America101 Reviews25 helpful votes8.0“Great location”- • Leisure trip
- • Couple
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Parking is tight and a bit tricky. We don't think there is soundproofing on these rooms. We didn't sleep well; walls shaking every time a door open & closes, footsteps above us, traffic in the hallway, noisy A/ C, waterpipes.
Good location- quick access to restaurants, gas station, grocery stores and main road. Good warm breakfast. Comfy room. Loved the layout.Clean and smells good. Spacious bathroom with refillable toiletries. A/ C working well in this scorching heat. Good size refrigerator with freezer in it. Love the furnitures and storage cabinets.
Stayed in July 2023
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Reviewed: June 4, 2023
Catherine
United States of America19 Reviews1 helpful vote9.0“Great stay”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything was clean, comfortable feeling. The beds were very comfortable. The room was a good size, plenty of room to get around. Good breakfast.
Stayed in June 2023
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Reviewed: May 23, 2023
Donna
United States of America18 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • 1 King Standard
- • Stayed 1 night
Room was clean and furniture was comfortable. Excellent breakfast.
Stayed in May 2023
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Reviewed: May 14, 2023
Carmela
United States of America6 Reviews1 helpful vote8.0“It was great, no problems”- • Leisure trip
- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Stayed on main floor 1st , and our door was messed up looked like it had been broken before and had screes in place. It still was was secured.but kinda of scary .
It was great, nice and hot plus a variety of breakfast items .
Stayed in May 2023
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Reviewed: May 9, 2023
Jerry
United States of America14 Reviews2 helpful votes9.0“Really nice hotel if you can avoid the noise.”- • Leisure trip
- • Solo traveler
- • 1 King Standard
- • Stayed 3 nights
The hotel was tucked away on a poorly paved dead end alley with no signage from the main road. You definitely want a room far away from the ice machine located behind the elevator. I do not think I have heard a more noisy ice machine. Similarly, I had to unplug the room refrigerator for noise abatement.
They lived up to the usual high quality for Holiday Inn Express. Nice rooms. Really good breakfast. Located near the main part of town. While I did not use them, there was a nice pool and an exercise room.
Stayed in May 2023
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Reviewed: May 7, 2023
Sheila
United States of America2 Reviews8.0Very Good- • Family with young children
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The noise of kids running up and down the corridor at 10pm screaming.
Stayed in May 2023
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Reviewed: May 5, 2023
Jon
United States of America1 review8.0“Solid Hotel with great service.”- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Loud AC unit in room
Great Breakfast.
Stayed in May 2023
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Reviewed: May 2, 2023
Stephanie
United States of America9 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • 1 King Standard
- • Stayed 1 night
Finding the hotel on a pot hole road inside a fence where I could only see the Days Inn sign from my direction was... awkward and a bit frustrating, only had de-caf coffee in the room - need the full strength stuff please:-))
Hotel reception team members were helpful and courteous. The king room I had was super comfortable, clean, and fresh. I slept well and had a good breakfast here before traveling.
Stayed in May 2023
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Reviewed: April 17, 2023
Donna
United States of America6 Reviews9.0“Very comfortable”- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
A lot of teenagers. A school choir was on-site. I was shocked on how some of them came down for breakfast. Its not the staffs fault, but they should of been turned away.
Breakfast was nicer than expected. Helpful staff. Clean and updated.
Stayed in April 2023
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Reviewed: April 14, 2023
Ayelet
Israel7 Reviews1 helpful vote9.0“great”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
roomy, clean
Stayed in April 2023
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Reviewed: April 12, 2023
Deborah
United States of America47 Reviews6 helpful votes9.0“Nice overnight stay”- • Leisure trip
- • Couple
- • Standard Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
clean, comfortable beds, nice breakfast, quiet, friendly employees
Stayed in April 2023
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Reviewed: April 10, 2023
Dorotii
Czech Republic26 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Standard Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Shower head needed to be cleaned. No veggies at the breakfast :(
Stayed in April 2023
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Reviewed: February 24, 2023
Wayne
United States of America39 Reviews8.0“Clean, comfortable bed, good breakfast.”- • Leisure trip
- • Couple
- • 1 King Standard
- • Stayed 1 night
- • Submitted from a mobile device
location
clean
Stayed in February 2023
-
Reviewed: December 30, 2022
Storm
United States of America13 Reviews7.0“It was not a bad place to stay I just wished that I would have solved the heater problem.”- • Business trip
- • Solo traveler
- • 1 King Standard
- • Stayed 1 night
In my particular room I couldn't get the heater properly regulated so I ended up missing out on a decent nights sleep as a result. I think if I would have just turned the fan down it would have helped some however the heater basically ran all night.
Like so many breakfast options at the many hotels that I stay at it is adequate but certainly not memorable in a good way. The location at this particular hotel is a bit of a challenge do to it being tucked away behind another hotel and a lack of access from the main street.
Stayed in December 2022
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