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  5. Reviews of Holiday Inn Express - Boston Logan Airport - Revere, an IHG Hotel

Reviews of Holiday Inn Express - Boston Logan Airport - Revere, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

245 Revere Beach Parkway, Revere, 02151, United States of America

#5 of 10 hotels in Revere

Guests' Choice

Review Score

Based on 526 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.3

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: June 9, 2022

    8.0
    Worked fine for a 1 night stay before our flight out of Boston Logan airport.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    There are no restaurants within reasonable walking distance so if you do not have a car your only dinner option is the very limited "bar menu" in the ground floor bar. Airport shuttle schedule is every 45 minutes rather than every 15 like in many other "airport hotel" properties.

    Property is very modern and sleek. Room was large, bed was comfortable and bathroom was huge. Airport shuttle is complimentary.

    Stayed in June 2022

  • Reviewed: June 7, 2022

    9.0
    Convenient, very comfortable and very clean
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The check in person couldn’t find our reservation. It was listed under my first name instead of last name. Another person solved the issue.

    Stayed in June 2022

  • Reviewed: May 27, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Did not refresh towels even with notice on door

    Clean & modern set up

    Stayed in May 2022

  • Reviewed: May 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Basic breakfast with paper plates and plastic cutlery.

    New, clean facilities

    Stayed in May 2022

  • Reviewed: May 23, 2022

    8.0
    Hotel was very good, but I definitely do not recommend the airport shuttle.
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    Shuttle bus from the airport was horrible. We needed to wait 45 minutes at the airport (sitting in the bus), as the arrogant driver informed us that we needed to wait for other passengers from other planes, which apparently hadn't arrived yet.

    Hotel was clean, located about 7 minutes walk from Blue Line T station. Breakfast was good and diverse (Chef was aware of allergens). Nice staff at the front desk.

    Stayed in May 2022

  • Reviewed: May 21, 2022

    8.0
    Comfortable stay close to the airport
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price was high and shuttle was not running when I needed it.

    The hotel looked very new. Rooms were comfortable and spacious - felt upscale. Breakfast had standard options and the food was good. Website said 24/7 shuttle to the airport was available, but when I arrived it was only available certain hours so I was unable to use it.

    Stayed in May 2022

  • Reviewed: May 6, 2022

    7.0
    It was fine. Good value.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Fire station nearby and it was noisy

    Relatively clean room, staff were friendly and helpful

    Stayed in April 2022

  • Reviewed: May 3, 2022

    8.0
    Great quality for the price and very friendly staff
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    They said the airport shuttle was included but then we waited for days prior to our arrival for an answer on where to wait for it and if the driver knew our arrival time. They never answered, not even that same day after several attempts, and, coming from Europe, we didn’t have service to call the front desk when we got there… We took the subway and the front desk staff said there was a lot of traffic (we arrived at 3PM…) but that the driver was counting on take us to the hotel (he wasn’t at the airport yet at 4 because of a delay). we also thought Beachmont is not a nice area and that must be the reason why the hotel is a 2 star hotel, there is no other explanation. It was perfectly fine to walk to and from the subway station during the day, but we didn’t feel comfortable walking there at night so we never used public transportation to come back

    Most of the staff was really nice, well-informed and always in a good mood. The bedroom could easily be a 4-star hotel bedroom, with beautiful modern decor, a big tv on the wall, microwave, mini-fridge to use, a big shower, a desk, a couch and perfect heating. The breakfast had healthy options and I was so pleased, we stayed in different 2,3,4 star hotels throughout the country that only had bacon, waffles and things like that…so I was able to eat bananas, boiled eggs, tomato slices, yogurt, drink almond milk - all great :) The subway ride is a short one to Boston’s city center and the airport too.

    Stayed in May 2022

  • Reviewed: April 29, 2022

    7.0
    ok
    • Leisure trip
    • Couple
    • Twin Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    checking in staff

    location

    Stayed in April 2022

  • Reviewed: April 19, 2022

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel offers airport shuttle. Modern and clean hotel.

    Stayed in April 2022

  • Reviewed: April 16, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to go downstairs to front desk to get food deliveries, no housekeeping for five days, and when I extended my stay it cost more each day and I no longer had a beautiful view. My room the first night was the best with view and the least expensive. I stayed four nights.

    Staff and hotel and breakfast and wifi.

    Stayed in April 2022

  • Reviewed: April 16, 2022

    9.0
    Hotel stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The swimming pool of the hotel

    The hotel room, the asthetic, it was near the beach, good places to eat around

    Stayed in March 2022

  • Reviewed: April 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location was convenient and I liked the cleanliness of the room.

    Stayed in April 2022

  • Reviewed: April 3, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is very new and our room was sparkling clean. It was great to have a free breakfast in the morning and the staff was awesome. Especially the guys from the Night Shift and the breakfast. The location of the hotel was perfect especially when traveling by car, there are plenty of parking spaces in front of the hotel. And the access to the interstate right in front of the door. When traveling by T, it takes approx 20 minutes to get to downtown crossing - which is totally fine.

    Stayed in March 2022

  • Reviewed: April 2, 2022

    8.0
    Very happy with our stay.
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    Towels not available at the pool. Fixed by staff.

    Greaty breakfast, location very good, close to public transportation. Very friendly staff.

    Stayed in April 2022

  • Reviewed: March 26, 2022

    9.0
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 4 nights

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the shower comes out little water.

    I like everything.

    Stayed in February 2022

  • Reviewed: January 22, 2022

    9.0
    Wonderful
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The extra 15$ for parking.

    The location, the parking even if it's charged an extra 15$/night, the receptionist who responded swiftly to our requests, the very comfortable bed and mattress, the soundproof windows, the microwave in the room, large screen TV, clean room and bathroom and very diversified and good breakfast!

    Stayed in January 2022

  • Reviewed: December 13, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Quiet place ,the location

    They make pay extra $15 fee for parking a day not included in the room rate

    Stayed in December 2021

  • Reviewed: November 20, 2021

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like that at the time we booked the hotel it said free parking and when we got here we got charged $45 for parking for 3 days.

    it was a good location for visiting Salem. it was nice and comfy and clean.

    Stayed in October 2021

  • Reviewed: November 18, 2021

    9.0
    It lacked hospitality
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 4 nights

    The front desk staff member at check-in was unfriendly she gave the impression that I was not welcome. no smile, no greeting / pleasantries.

    I liked the location.

    Stayed in November 2021

  • Reviewed: October 19, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dining options are limited in the area. Bar service was poor, sat there for 10 minutes while the bartender chatted with the one guy sitting at the bar and never asked us if we wanted anything. We ended up just leaving

    Rooms were clean and stylish, location is very close to the airport.

    Stayed in October 2021

  • Reviewed: October 16, 2021

    8.0
    Quick overnight stay between flights.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not on airport grounds, farther than expected

    Clean and predictable

    Stayed in September 2021

  • Reviewed: October 14, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 4 nights

    The breakfast staff was really nice, and it was pretty good for hotel breakfast. The hotel is within walking distance of the Beachmont MBTA station which was fantastic! Our car broke down, but we were still able to see Boston because of the hotel's proximity to the train. Cute restaurants and stores (Target) are all within walking distance of the property.

    Stayed in October 2021

  • Reviewed: October 8, 2021

    9.0
    Complimentary laundry and hot breakfast
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Had a great stay and the staff were helpful and friendly. The room was comfortable and the hotel was very clean. Complimentary laundry service is a great feature and the hot breakfast was great.

    Stayed in October 2021

Showing 76 - 100

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