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  5. Reviews of Holiday Inn Express Los Angeles LAX Airport, an IHG Hotel

Reviews of Holiday Inn Express Los Angeles LAX Airport, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8620 Airport Boulevard, Los Angeles, CA 90045, United States of America

#72 of 387 hotels in Los Angeles

Guests' Choice

Review Score

Based on 1434 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 11, 2024

    7.0
    It is ok for 1 night stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just awful breakfast but this is a problem of all hotels in US. I do not understand how people can survive eating such an awful food.

    Good and comfortable bed. Room had everything needed for 1 night stay. There is free shuttle bus from/to LAX airport. Communication is easy and on the next day the driver dropped us near car rental spot which saved us time. We were very grateful to such flexibility as in LAX airport car rentals are far from airport and you need to use their separate shuttles to get there.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access
    • Stayed 1 night

    close to Rental car return place and clean.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    If you travel for couple days, this is a good choice!
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I would like it to be a bit more clean

    The breakfast was good and location

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds and View
    • Stayed 1 night

    The hallway going to the rooms have very dim lighting. The smell as well needs improvement.

    We only stayed for one night, breakfast is basically the same with the other Holiday Inn hotel we stayed in another state. Location is near the airport which was the main reason why I booked this hotel.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Good place to stay in
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    People where so nice too

    I liked the location is good and close to the airport.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access
    • Stayed 1 night

    Close to the LAX airport,free parking and breakfast

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Ok hotel near the airport
    • Business trip
    • Solo traveler
    • Executive Double Room with Two Double Beds and View
    • Stayed 1 night

    the area around is a bit sketchy, getting there by public transport can be dangerous the breakfast starts at 6.30, the shuttle bus leaves at 6.30 or 7, would be nice to have breakfast starting at 6.15, so customers can have a quick breakfast before taking the shuttle...

    the hotel is very near the airport they offer free shuttle every 30 minutes. big rooms with comfy beds.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    A good place to stay if you’re catching a flight but don’t expect dining options.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Eating options were very limited. A fast food burger joint across a busy street and a marginal steak place around the block. We walked to the latter but it felt a little sketchy. Past a 7/11 playing opera music to discourage vagrants.

    It provided shuttle service to the LAX airport which we needed for an early flight.

    Stayed in March 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds and View
    • Stayed 2 nights

    the elevator was too slow.

    stay in the hotel was really good. quite spacious room, comfortable beds, pool, good breakfast. they offered free shuttle to the airport.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was disgusting and poor. Disposable plates and plastic knives that bend when trying to use them. Horrible dry eggs. I expected so much more.

    The shuttle bus to the airport.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Had a great stay there and a wonderful time at the Kia Forum seeing Tyler Childers!
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints, except maybe for some reason there was only one large towel in the bathroom for two adults so had to ask for another one but it was no problem getting one.

    Really nice and clean, safe parking, close to the Kia Forum, pool and hot tub, and good free breakfast! Good Dove shampoo, conditioner, and soap in large bottles in the bathroom.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Amazing
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent breakfast, clean room, chirpy and helpful staff. Airport shuttle was a bonus!

    Stayed in April 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room with Two Double Beds
    • Stayed 1 night

    Breakfast is included in the price but we had an early flight out of LAX and had to leave before breakfast even started. We asked if they could do anything for us in lieu of breakfast but the person who checked us in was completely unsympathetic. The person at the desk when we checked out in the morning was *slightly* more accommodating: he got us two bananas. Surely this is a common occurrence and you would think they would have something for guests who need to check out before breakfast starts (example: a muffin and juice)! After all, the breakfast is included in the price for the stay.

    Good location (LAX). Good shuttle service.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was very good

    Perfect location to take a flight next day, delicious breakfast, staff was really helpful and kind. Rooms are correct, beds really comfortable, bedrooms need to be renovated but they are good, it has refrigerator, microwave, coffee machine, and more. Free a shuttle to the airport, big plus !!!

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Nice Experience
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night

    Everything Was Exceptional Breakfast was Great as Normal Employees also Really Helpful

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    We’ll use this property again.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room did not have good lighting.

    The proximity to the airport was our main consideration.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Quiet. Comfortable. Great staff (helpful). Perfect for weary travellers
    • Leisure trip
    • Couple
    • Executive Double Room with Two Double Beds and View
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t get the coffee machine to work

    Convenient location for airport. Shuttle bus. Quiet. Lovely staff at reception and at breakfast. Good views!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights

    Spent a night hour on the parking lot because of a small fire in the hotel laundry, and smell of smoke was in the room for the rest of the stay. The hotel should have offered some compliments besides a bottle of water.

    Breakfast was good for a US hotel (in Europe it would be considered poor for this hotel category). Parking is easy and parking lot has enough space. Very good location for LAX airport car rentals.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient, friendly staff, answered all my questions

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fire alarm went off for over 2 hours during their drill. Hotel was fantastic, but because of the alarm it was the worst experience I had at a hotel.

    Convenient location, clean, friendly staff, comfortable room, great breakfast

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Loved it definitely will stay again
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Nice clean room and they offer dove products. close to the airport. A lot of restaurants and good food. Also dispensaries in Walking distance. They have a shuttle

    Stayed in February 2024

  • Reviewed: March 15, 2024

    7.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The sound insolation should be improved.

    The room is clean,front desk is friendly ,the shuttle service is helpful. There is no toothpaste ,toothbrush and slippers. The breakfast is transitional American style we like it. there is a7eleven down the street,that is really convenient. I think the only flaw is that was noisy in the early morning outside the building.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds and View
    • Stayed 2 nights

    I wish there was bit more lighting. Elevator and hallway was bit dark.

    Very close to airport.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    Perfect unexpected airport area stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean. Quick check in. 24 hour airport shuttle. Room well furnished with very comfortable bedding. Quiet room. Good breakfast. Perfect place when our late night flight was cancelled.

    Stayed in February 2024

Showing 1 - 25

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