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  5. Reviews of Holiday Inn Express & Suites Amarillo West, an IHG Hotel

Reviews of Holiday Inn Express & Suites Amarillo West, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8330 West Amarillo Boulevard, Amarillo, TX 79124, United States of America

#5 of 67 hotels in Amarillo

Guests' Choice

Review Score

Based on 1420 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 20, 2023

    9.0
    This is a 21st century road lodging.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was an A level stay.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    10
    The best stay ever!!!!
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing I didn’t like.

    Everything!!!! The room was clean, beautifully decorated, cool, and bed were comfortable with big pillows marked soft and firm. Amenities more than any other hotel I’ve encountered. And breakfast was top notch! I lingered and didn’t want to leave!!

    Stayed in July 2023

  • Reviewed: July 3, 2023

    10
    Quick but enjoyable stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Oversized rooms, friendly staff, comfortable beds.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    10
    Clean, comfortable hotel. Staff were genuinely friendly. It felt like we were genuinely welcomed there.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything.

    Everything was well taken care of and clean.

    Stayed in June 2023

  • Reviewed: June 27, 2023

    10
    All is all it was very nice at the hotel I will stay there again, hopefully with less kids lol
    • With a pet
    • Business trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was on an end room by the stairwell and kids kept running past my room, made it tough to fall asleep after a while. I had just finished an 8 1/2 hour drive and had a 10 hour drive the next day. So I was pretty tired the next day.

    Room was great! Loved the Dove products to use.

    Stayed in June 2023

  • Reviewed: June 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location, and restaurants were close.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    price

    everything great just a little exspensive

    Stayed in June 2023

  • Reviewed: June 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Very small issues-no USB ports for chargers, bedside light switches too high to reach while in bed. (had to get totally out of bed and stand to reach)

    Spacious room, excellent bath, great assist features in bath

    Stayed in June 2023

  • Reviewed: May 28, 2023

    10
    Unexpectedly wonderful and comfortable stay!
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside was that the parking lot was pretty full, so we had to park around the back. Not a huge thing, but walking around the building with our suitcases to the front was not my favorite being so pregnant. I think there was a door in the back we maybe could have entered with our key, but it was dark and someone was out smoking beside the door, so it wasn’t where I wanted to go (still under the ominous impression then). Other than more parking, it was perfect!

    This property was our favorite stay by far. I was a little nervous, as we arrived after dark, and I had read that Amarillo as a city was not exactly the safest. In the dark, it seemed a little ominous on the outside. We couldn’t have been more wrong stepping inside, however, as it was beautiful. Our room was super clean and very nice, and it was one of the best nights sleep I got (I’m 7 months pregnant). We were very pleasantly surprised at how wonderful our stay was! And the breakfast was the best also, both in terms of variety of choices (yummy pancakes!) and how well stocked. Loved it!

    Stayed in May 2023

  • Reviewed: May 26, 2023

    10
    Perfect for our travels
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    very comfortable and breakfast was very good.

    Stayed in May 2023

  • Reviewed: May 21, 2023

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Weird dark location

    Quiet rooms

    Stayed in May 2023

  • Reviewed: May 16, 2023

    9.0
    Our stay was short but satisfactory.
    • Business trip
    • Couple
    • Executive King Room
    • Stayed 1 night

    Everything was fine.

    We were traveling and it met our needs and was clean.

    Stayed in April 2023

  • Reviewed: May 14, 2023

    8.0
    Worth the money
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little too small for the four of us but it was adequate.

    The breakfast was great and the facility was clean.. It was quiet at night and the bed was comfortable.

    Stayed in May 2023

  • Reviewed: May 5, 2023

    8.0
    Good property- needs to recycle their enormous plastic waste
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant generates a mountain of plastic waste from each breakfast guest!

    Stayed in May 2023

  • Reviewed: May 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    Location and cleanliness.

    Stayed in May 2023

  • Reviewed: April 30, 2023

    10
    We we’re definitely impressed, happy and relaxed!
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I have zero complaints.

    We were fully impressed with this hotel. The lobby was clean, spacious and had a wonderful aroma. We were happy to open the door to our room to find it welcoming and well appointed. The closet was large. The room had ample seating spaces, lights and table top areas. The bathroom was one of the largest I’ve seen except for luxury resorts. There was a TV in the bathroom! Dove body wash, shampoo and conditioner was provided in the shower/bathtub. The lights switches on the wall lit up with a little red light (nice touch)! Our king size bed was comfortable with labeled pillows (2 soft and 2 firm). We had a mini Keurig coffee pot, microwave and small fridge. The breakfast was fantastic with a lot of options. They had the auto pancake maker, scrambled eggs, sausage, biscuits and sausage gravy, cereal, fruit, yogurt, muffins, cinnamon rolls, oatmeal, walnuts, apple juice, orange juice, lemonade, milk, chocolate milk and even Jif peanut butter packets! I would definitely stay here again without hesitation.

    Stayed in April 2023

  • Reviewed: April 29, 2023

    8.0
    Overall it was good.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hot breakfast items were not hot.

    The room was nice and the bed was very comfortable.

    Stayed in April 2023

  • Reviewed: April 29, 2023

    8.0
    Had a nice time.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    bathroom - no where close to place your towel when taking a shower except on the toilet which is about 5 feet away from away. The light from the smoke alarm is very distracting and made it difficult to sleep.

    Great breakfast and cleanliness of the room

    Stayed in April 2023

  • Reviewed: April 24, 2023

    10
    great stay will definitely return on our next trips
    • Business trip
    • Travelers with friends
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was extremely friendly the facilities were beyond clean, the rooms were amazing and the breakfast was delicious!

    Stayed in April 2023

  • Reviewed: April 23, 2023

    9.0
    Wonderful
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    I was taking my dad to multiple Dr appointments. This motel was in the right location and was clean, inviting, and the staff was wonderful.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, well maintained and I can travel w my dog.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I am Not A Fan of Pets inside of any facilities.

    Everything about the hotel was acceptable to me and my wife. Very spacious and the bathrooms were Huge. Breakfast was totally Awesome. Good Stay.

    Stayed in March 2023

  • Reviewed: April 21, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Roll in Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to repair commode was running when entered room great stay

    Excellent could not improve

    Stayed in April 2023

  • Reviewed: April 19, 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night

    Room was clean with working appliances.

    Stayed in April 2023

  • Reviewed: April 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Roll in Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent breakfast

    Stayed in April 2023

Showing 76 - 100

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