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  5. Reviews of Holiday Inn Express Hotel & Suites Manchester - Airport, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Manchester - Airport, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1298 South Porter Street, Manchester, NH 03103, United States of America

#12 of 18 hotels in Manchester

Guests' Choice

Review Score

Based on 113 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.4

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2024

    9.0
    It was very convenient, accommodating & Relaxing.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved everything about the Hotel!

    Stayed in March 2024

  • Reviewed: March 14, 2024

    6.0
    Stayed for almost a week. It was pleasant however feel like a free night would be amazing this ¹
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was delicious should last longer

    Stayed in March 2024

  • Reviewed: November 21, 2023

    6.0
    Fine
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Crowded

    Fine

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were extremely comfortable. And I like the pancakes too

    Stayed in October 2023

  • Reviewed: August 15, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean. Great location to

    Stayed in August 2023

  • Reviewed: June 29, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very convenient. Clean.

    Stayed in June 2023

  • Reviewed: May 5, 2023

    6.0
    Pleasant
    • Family with young children
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it smelled dusty and dingy, I accidentally booked my hotel from Friday to Sunday and I needed it from Thursday to Sunday. So the night before I arrived I called the hotel to extend by a day and was told by the gentleman that answered the phone that the hotel was sold out and that no rooms were available. I then went online and was able to book the additional room for Thursday called the front desk back at the hotel and told him I was able to book and rooms were available why did he lie he told me that his manager told him to tell people that they were sold out. then when I checked in I asked them to bridge the rooms so we didn’t have to check out and check back in potentially out of different rooms and they told me no because we booked separately. because of that Friday morning we had to check out of the first reservation and then check back in for the additional reservation because they didn’t want to bridge our reservation.

    it was near where I needed to go

    Stayed in April 2023

  • Reviewed: April 18, 2023

    8.0
    I will be back.
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 1 night

    Water bottles purchased from the office were a little pricey at $3 each.

    Thanks for letting me check out at 1pm instead of 11am. This allowed me to run the race I was in NH for and then return to my room and shower before driving home.

    Stayed in April 2023

  • Reviewed: April 15, 2023

    8.0
    Wait for a concert
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing wrong

    accessibility

    Stayed in April 2023

  • Reviewed: January 28, 2023

    7.0
    Nice room didn't sleep well due to alot of other rude gueststaff didn't seem to care the kids were r
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was a hockey turnoment and way to many unaccompanied kids running around till after 1 am really pissed me off

    Great rooms and location.

    Stayed in January 2023

  • Reviewed: January 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff in particular at reception were not accommodating. For example we reached at 2.45 checking time is 3. For 15 minutes they said you have to pay. They had us sign membership to make it free.

    Stayed in December 2022

  • Reviewed: October 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Two Double Beds and Mobility Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Staff responsiveness to some challenges that arose and going the extra mile to ensure our stay was great

    Stayed in October 2022

  • Reviewed: June 4, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    not a big space for animals outside. pool was cold and the entire room smelled like chlorine and burned our eyes.

    close proximity to food and entertainment large size room

    Stayed in June 2022

  • Reviewed: May 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Ran out of some items for breakfast. Booked 2 rooms together well in advance did not appreciate them being far so far apart. There was no extra roll of toilet paper avaliable our room was missing body wash but other family room had it. Hot tub was not warm just pool with jets.

    Great location and reasonable pricing

    Stayed in May 2022

  • Reviewed: April 25, 2022

    6.0
    Close to mall/area attractions and restaurants, but for $150/nt…I expected better.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted from a mobile device

    The hallways smelled like a mixture of marijuana and mustard, the heat/cooling in the room was not easy to adjust and it was either way too hot or freezing cold. The mini fridge was not turned on and I had to call the front desk to ask how to turn it on. The hotel overall looked like it needed some work.

    Location to the things we wanted to do was great and the agent who checked us in initially said a top floor room wasn’t available, but “moved some things around” and was able to switch our room from first floor to third.

    Stayed in April 2022

  • Reviewed: April 21, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were sketchy people that I believe we’re living at the hotel. Wish I had known before I booked

    It was close to everything

    Stayed in April 2022

  • Reviewed: April 8, 2022

    9.0
    beautiful countable and safe
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    expensive

    liked the area it was in it was hidden

    Stayed in April 2022

  • Reviewed: March 28, 2022

    6.0
    It was okay, would stay here if nothing else available.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were not as comfortable as other hotels we have stayed at but not the worst. was not a fan of the pool/jacuzzi being closed down Saturday and Sunday. We picked your hotel based on the availability of your pool for the teenagers in our group. As the three teenagers and one child in our two family group were accompanied by adults when we were able to use the pool early Saturday morning for a short time. We left for a game and later on the pool was closed that evening.

    location, the employees were nice, breakfast was really good and the person working it was busy could have used a helper but was very nice and attentive even though was extremely busy on Saturday and Sunday they should be recognized for their great customer service. i loved they allowed parents to use the lobby room to watch the games and socialize.

    Stayed in March 2022

  • Reviewed: March 8, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool could be a bit warmer

    We love this hotel the pool is nice there is a hot tub!!

    Stayed in January 2022

  • Reviewed: January 31, 2022

    8.0
    Great place to stay pools a little chilly
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was a little cold and kind of dirty looking for how nice the hotel is and how much it costs! Also the elevator was a little slow! But glad they had one!

    That they have a hot tub and pool! Rooms are very clean good breakfast but get there early or some stuff is gone especially bacon! Staff was AMAZINGLY nice and helpful!!

    Stayed in January 2022

  • Reviewed: December 4, 2021

    8.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, Price, Food

    Stayed in November 2021

  • Reviewed: November 26, 2021

    7.0
    It was great place for our short stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The location made it easy to get to things

    Stayed in November 2021

  • Reviewed: October 31, 2021

    7.0
    nice. will stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    needs small upgrades. shampoo carpet. elevator sounds like it gonna give out any moment. $20 hold on card. never had to do that before

    location

    Stayed in October 2021

  • Reviewed: September 27, 2021

    8.0
    Very nice hotel convenient to Manchester and surrounding area. Would highly recommend.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights

    Daily maid service would have been great, but because of Covid restrictions that service was suspended.

    Hotel front desk staff was super nice and inviting. We had the King Suite, and for two people it was more than enough room/space. Room was very clean. Included breakfast was great, eggs, sausage, muffins, cereal, juice, etc. Compared to other hotels where things are prepackaged because of Covid, this hotel had an ample help-yourself breakfast with a large enough space to sit and relax and enjoy.

    Stayed in September 2021

Showing 1 - 25

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