485 West Arrow Highway, San Dimas, CA 91773, United States of America
#2 of 5 hotels in San Dimas
Guests' ChoiceBased on 109 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
7.9
Staff
8.6
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
Jacqueline
United States of AmericaSome things weren't as clean as expected.
Good sized breakfast for everyone in our family. There was a hot tub which we enjoyed one night. The room was a great size for a family of 3 (one toddler and two adults) and we were very comfortable.
Stayed in March 2024
Reviewed: October 6, 2023
Marie
United States of AmericaI understand that renovations need to take place. I would have appreciated a heads-up about the renovation, as when we arrived, we could almost not get to the registration station because of all the drop cloths. I booked through booking.com and also called the hotel. Advance notice would have helped.
Breakfast was great. I liked the choices, which worked for gluten free and dairy free people too.
Stayed in October 2023
Reviewed: September 29, 2023
Amy
United States of AmericaThe faucet dripped all night.
Stayed in September 2023
Reviewed: July 31, 2023
Crystal
United States of Americaeverything was clean, bathroom was missing baseboard and piece to the shower roller part fell off and no main tv remote other than that clean lots of space felt safe and great breakfast included
Stayed in July 2023
Reviewed: July 19, 2023
Jazmin
United States of AmericaWe kept having issues not being able to get into our room due to the access key cards I kept having to get them reassigned
Beds are comfortable the showers are nice breakfast and the pool are great
Stayed in July 2023
Reviewed: July 6, 2023
Russell
United States of AmericaBugs in the bedroom
Beautiful flowers and friendly people good breakfast
Stayed in July 2023
Reviewed: May 16, 2023
Angelina
United States of AmericaRoom was very clean but “cold”. There are no paintings on wall and some furniture unattractive.
Tv remote difficult to use. There were not enough hangers in the room, bath towels very white but not soft. Also, we were located in an area that was noisy during the night (mechanical I think. )
Stayed in May 2023
Reviewed: March 30, 2023
Vickie
United States of AmericaI didn't like that the hotel was "under construction". That wasn't mentioned on the website. Being under construction, the main entrance was "underwhelming". As for my room, it looked renovated but they reused the old couch that was in the room before (I assume) because it had a couple of stains on it. (Needless to say, we didn't sit on that.) And the ac/fan wouldn't stay on. It came on, maybe twice, & then cut off. I use white noise when I sleep so I don't hear all the other "hotel noises".
I liked the location to food & shopping. My room was (I think) newly renovated & the bed was comfortable. I also enjoyed the continental breakfast.
Stayed in March 2023
Reviewed: February 25, 2023
Mahjabeen
Saudi Arabiaold building
location
Stayed in February 2023
Reviewed: October 29, 2022
Susan
United States of Americaroom was a little dirty. hair and such in the bathroom and around the sink. floor had some debris
quiet and modern
Stayed in October 2022
Reviewed: October 6, 2022
Evgenii
Russiathere is no whirlpool
breakfast
Stayed in September 2022
Reviewed: August 29, 2022
Cindy
United States of AmericaThe in room ac was very loud and woke me every time it came on. Very expensive. The booking was confusing. Thought I booked one type of room on line, but it turned out to be different. Very hard to really understand the web page room selection.
The front desk staff were very helpful.
Stayed in August 2022
Reviewed: August 11, 2022
Stanley
United States of AmericaThe hotel was overpriced, especially with inflation the way it is.
Breakfast was good and the location was good.
Stayed in July 2022
Reviewed: July 26, 2022
Sara
United States of AmericaI asked one of the employees if i needed to have them check the room before we checked out..and she told us no you can leave the bed unmade and the dirty towels on the floor also if you have time you can take out the trash..who says that..like seriously..no house keeping every day because they dont do that if you stay multiple nights..then she tells me to take out my trash
Stayed in July 2022
Reviewed: April 21, 2022
Michelle
United States of AmericaI did eat breakfast I enjoyed the spa
Stayed in April 2022
Reviewed: August 25, 2021
Kristine
United States of AmericaThe Hotel staff went out of there way to get us a room, when they did not have our Booking.com reservation.
Stayed in August 2021
Reviewed: August 23, 2021
Laura
United States of AmericaPool area. Needs new look.
New
Stayed in August 2021
Reviewed: July 27, 2021
Corrine
United States of AmericaN/A
Close to everything we needed.
Stayed in July 2021
Reviewed: April 7, 2024
Trisha
United States of AmericaNothing wrong with the property at all or the staff it is all great!!!
It was very clean and pleasant we will definitely be back for a longer stay !
Stayed in April 2024
Reviewed: January 30, 2024
Troy
United States of AmericaNo USB ports. Alarm clock ⏰️ didn't work. When they plugged it in and left, it would count minutes in seconds. Tried getting a wake up call first night couldn't get ahold of front counter. Did phone option nothing. Went 4 breakfast had 1 hour before it closed and out of everything
Nice staff except 4 the first night
Stayed in January 2024
Reviewed: January 20, 2024
Brenda
United States of AmericaIt is currently under renovation and it is messy, the staff is very rude.
The location
Stayed in January 2024
Reviewed: December 19, 2023
Gary
United States of AmericaBad policy
Wasn’t given an option to pay at property like usual-then wouldn’t credit me when I had to change!
Stayed in December 2023
Reviewed: November 13, 2023
Amanda
United States of AmericaIt was a a great stay, clean, great breakfast, easy to get to.
Stayed in November 2023
Reviewed: November 12, 2023
Nancy
United States of AmericaBest staff, good location
Stayed in November 2023
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