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  5. Reviews of Home2 Suites by Hilton Baltimore/White Marsh

Reviews of Home2 Suites by Hilton Baltimore/White Marsh This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10465 Philadelphia Road, White Marsh, MD 21162, United States of America

#2 of 7 hotels in White Marsh

Guests' Choice

Review Score

Based on 448 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    My room had a constant stream of cold air coming out of a vent near the bathroom.

    Overall it was a nice stay for 3 nights.

    Stayed in February 2024

  • Reviewed: April 22, 2024

    9.0
    Great people and experience, also with some needed main
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Window shade torn, closet bar seriously bent, fan vent in bathroom cracked, handle of shower water control falling off, bed sagged in middle and pillows lumpy- just lots of small maintenance that isn’t being kept up with. We love home2 and want to keep coming but it’s starting to look a little run down.

    Overall everything, towels, food,etc

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Will stay here again! Great place and location
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast is always crowded but it was good!

    Location is great!

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Nice place to stay
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed could be a little comfier. Wish the pool wasn't down on arrival day.

    The staff was amazing

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool and size of the rooms

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Ok Hotel
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Cleaning needs more attention. Hallway was very dirty, and the room was not well cleaned

    The breakfast was fantastic

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    staff was amazing. Quiet. Pool was nice.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Bed was hard and breakfast was not that great at all. To many people in a small area. No direction. Felt very chaotic.

    The staff was very friendly. Room was clean and large. A little worn but nothing bad. Pool was nice.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Very nice hotel. Staff was fantastic.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The amount of people at the pool. Also the breakfast area was really small and was hard to get what you needed.

    The Staff was great even though the hotel was very busy. The room was great. Very big and lots of seating.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Studio Suite with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Family friendly, good breakfast, a lot of amenities

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    comfortable room, in an area that's nice and quiet plus close to food and shopping center.
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    room is clean and service was quick and easy.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    I was comfortable.
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 10 nights

    There was a strange smell emanating from the neighbourhood. I couldn't tell what it was. Only felt it when you step out of the hotel premises.

    The room facilities are good and quite adequate for a business or leisure traveller. I liked the breakfast.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    I love this would come again just my first visit my children wanted to swim and couldn’t however I was accommodated
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn’t what they say and the pool wasn’t working

    Clean nice staff

    Stayed in January 2024

  • Reviewed: December 16, 2023

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff.

    The woman I delt with at the front desk was amazing and accommodating.

    Stayed in November 2023

  • Reviewed: December 14, 2023

    8.0
    Family visit
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I must use a CPAP machine during the night to sleep. When I plugged in my machine, it would not work. I tried every plug in a 4 gang outlet, nothing. I plugged it into the lamp outlet, nothing. I used plugs that the clock and lamp were working in, still nothing. I took it across the room to plug located at the counter across from bed, but still nothing. I assumed my machine broke. The next morning, after no sleep, I decided to try plugs on the other side of bed that my husband slept on. I tried the plug in the lamp and the plug on the wall next to the phone, nothing. Then I found a plug under the little tabletop shelf that the phone and lamp were sitting on, and finally my machine came on. Some of the plugs seemed as though they were dummy plugs because the prongs would not go into the outlet at all. The issue with many plugs not being in working order is a major one, especially for someone who must use medical equipment. We love staying at Home2U. Our son lives in Dundalk and the noise of the congestion of street noise is hard on us since we live in the country without another house in sight. Home2U is enough out of the noisy parts of the city that we can relax without traffic just outside the window. Please, please fix the electrical outlets in the rooms. We want to visit again !!

    Because we brought our dog, I asked for a room at the end of 1st floor hall near door to take dog out and park close to our room. We had the perfect room and were very happy that there wasn't noise of people coming and going that would get our hound-pup barking.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator was broken and limited stair access

    Clean and good breakfast

    Stayed in December 2023

  • Reviewed: November 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    confusion over booking between Booking.com and hotel records

    Location, cleanliness, room size

    Stayed in October 2023

  • Reviewed: October 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    One night there wasn’t enough parking spaces. One of the employees moved their car so I could park mine.

    The location is centrally located to family I am visiting.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    7.0
    Great stay, decent price and great location
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A/C was not working at all

    Great Location and clean, nice staff

    Stayed in September 2023

  • Reviewed: October 1, 2023

    7.0
    Okay hotel. If you are traveling with children or pets this hotel would be a good choice.
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night

    Our room could have been cleaner. There were used coffee pods in the coffee maker and the room had a musty smell. Also the carpet needs to be changed out.

    I have stayed before and the rooms are very large. Full kitchen and lots of storage. This is nice hotel for families and people traveling with a pet. Very helpful staff.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    It will bring me back having a large refrigerator and sink is something we look for when traveling
    • Business trip
    • Couple
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night

    The pillows were far too soft for my liking. The breakfast was a bit limited. Only 2 omelets when I got to the warmer they were gone. The bacon was way over cooked but they did put outa sausage egg and cheese sandwich on an English muffin. The shampoo, conditioner and body wash in the bottles was completely empty and the face wash had about one pump left. It was obvious that they hadn't been refilled in quite some time. On one uses a pint of shampoo or conditioner in a few days

    The hotel is easy to get to from I 95 or White Marsh Center. It appears to be fairly new. The concept of having outdoor grills is just great, especially for extended stays. Room was comfortable and clean. Nice large screen TV and very nice towels which is one of my pet peeves

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    Nice
    • Business trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    I don't like the way they put thrash in the hallway

    Everything was ok

    Stayed in September 2023

  • Reviewed: August 12, 2023

    8.0
    Great place to stay
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rugs in hallway were dirty/stained.

    Breakfast was good. Location was great.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurants on site or in walking distance would be great

    Great pet friendly place

    Stayed in July 2023

  • Reviewed: July 11, 2023

    8.0
    Home2 Suites by Hilton is a clean and comfortable stop along the highway.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    If I hadn’t stayed somewhere else the night before, I would have been thrilled with the hotel. But, the beds and bedding at Comfort Inn and Suites were far superior. Also, Comfort let us keep our bicycles in our room while we were allowed to store them in a locked meeting room here. We locked them up inside the room but, they still could have disappeared so I was not as comfortable.

    Home2 Suites by Hilton in White Marsh is a great stop for those traveling up and down the East coast. The hotel is located in an very nice area near many places to dine. We recommend Michael’s Cafe and their Split Level Chowder and Crab Cakes. The suite was well-appointed and comfortable too. We did not check out the pool area but, there was a walking path and dog walk area. The breakfast was the average “free” breakfast at any hotel but, it filled our bellies and was just fine. The staff was friendly and helped me get on the internet which was a little tricky (I am not an internet novice).

    Stayed in July 2023

Showing 1 - 25

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