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  5. Reviews of Homewood Suites by Hilton, Durango

Reviews of Homewood Suites by Hilton, Durango This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

15 Girard Street, Durango, CO 81303, United States of America

#4 of 46 hotels in Durango

Guests' Choice

Review Score

Based on 130 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast -many choices attractively presented. All amenities and the great surroundings were wonderful. We will be back!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    comfortable
    • Leisure trip
    • Solo traveler
    • King Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights

    n/a

    clean and quiet

    Stayed in April 2024

  • Reviewed: February 17, 2024

    10
    Spacious room. Property is immaculate! Friendly staff. Good breakfast. Everything super clean and new. Cute magnets yo
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pet fee of $50 was quite high. Pet fees are not visible on booking.com (that I know of!)

    Spacious. Clean. Newly remodeled room. Friendly staff.

    Stayed in February 2024

  • Reviewed: January 24, 2024

    10
    It was exactly what I needed. Perfect.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Breakfast was great. Rooms had plenty of space.

    Stayed in December 2023

  • Reviewed: January 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Excellent location and have everything we could have wanted.

    Stayed in January 2024

  • Reviewed: December 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great the hospitality the room was very nice and comfy breakfast was well organized and delicious

    Stayed in December 2023

  • Reviewed: November 2, 2023

    10
    We will always look for a Homewood Suites
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All ok

    Studio facilities

    Stayed in November 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was very friendly and helpful regarding places to go round town.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    9.0
    Good stay will stay again
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was not maintained. No forks no butter need some one to oversee items for replenishment.

    Clean rooms comfortable beds !

    Stayed in September 2023

  • Reviewed: July 18, 2023

    10
    A wonderful, too short stay
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There wasn’t anything we disliked.

    Our room was nice and clean. The staff were so kind and always smiling and helpful. The kitchen staff was especially wonderful. They worked so hard each day to keep the breakfast area clean and well stocked. They need a tip jar 😉

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Nice hotel: would have been a 10 but the hotel owners need to step it up with a livelier lobby and breakfast area: too m
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    However, the eating area was too quiet: no music at all feeling lifeless. (In comparison to Hyatt Place or Hilton Garden Inn breakfast areas which have life). The brown, brown, brown paint of both the eating area and lobby felt lifeless too: it desperately needed big living colorful flowers like Mainstreet Durango! Lastly our room #212 refrigerator was super loud and the kitchen smelled like an old meal when we walked in, but the smell went away after we turned on the AC.

    Multiple entries to the building were convenient. The pool and jacuzzi were nice, clean and a nice basketball court too. The breakfast eating setup was nice too. The 2 ladies and young gentleman running the breakfast should get a raise.

    Stayed in July 2023

  • Reviewed: May 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When we pulled out the sofa bed there was peanuts and crumbs. But other than that we had a great stay.

    Very clean facility. Also staff during breakfast very nice.

    Stayed in May 2023

  • Reviewed: May 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, room was very clean, and beds were comfortable. Breakfast was very nice and staff were helpful and friendly

    Stayed in May 2023

  • Reviewed: May 2, 2023

    8.0
    worked out well
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    pot holes driving in

    value

    Stayed in April 2023

  • Reviewed: April 30, 2023

    8.0
    okay for a short stay
    • Leisure trip
    • Couple
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was okay. location is near enough but traffic alittle complicated

    Stayed in April 2023

  • Reviewed: April 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    We had asked to be near our friends when we booked over 2 months ahead and received a response the same day, saying, "We're happy to let you know that the property has confirmed they can arrange this for you. There will be no extra charge for this request." However, at check in, they said we wouldn't not be near each other (we weren't even on the same floor). Also, when we got to our room, neither key worked, and my husband went to wait in the line again to get the keys fixed. When he came back, one of the keys worked, but we had to go back a 3rd time to get the second key to work. It wasn't he end of the world, but it was a little frustrating.

    The location was great and my family all enjoyed the breakfast - wonderful options and very helpful staff. We felt safe and slept well.

    Stayed in April 2023

  • Reviewed: March 18, 2023

    10
    Absolutely recommend! Fabulous staff! Excellent amenities! Beautiful facilities!
    • With a pet
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We wish y'all would go back to the Monday-Thursday reception social, it was one of the main reasons we re-booked. However, doing it on just Wednesday was awesome, plus the drink selections were on point and the chili was delicious. Breakfast was delicious! It would be nice if there were more fruit selection and hard boiled eggs.

    Can’t overemphasize how absolutely exceptional the staff is! The staff was incredibly accommodating, kind, and helpful. The entire facility was well kept and still looks and feels brand new. The rooms were spacious, well thought out and very clean. Breakfast was great, they changed up the protein (meat) options every morning.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    9.0
    very good place to stay
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    location and breakfast very helpful employees

    Stayed in February 2023

  • Reviewed: February 18, 2023

    10
    great
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    na

    staff

    Stayed in January 2023

  • Reviewed: December 13, 2022

    9.0
    I would recommend this property!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the room needs upgrading in the tech area. No usb ports in the lamp bases or on any outlets. Furniture needs the be upgraded as well . shows lots of wear .

    it was nice and close to all attractions and activities. Breakfast has been good with the exception of having pulled pork with eggs. Not a real common combination.

    Stayed in December 2022

  • Reviewed: December 10, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was nice, breakfast was good, the pool was nice.

    Stayed in December 2022

  • Reviewed: November 14, 2022

    10
    Outstanding hotel!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights

    Very clean, comfortable suite. The bed was very, very comfortable. Having a large refrigerator in the kitchenette was super convenient and helpful. The breakfast buffet every morning of our stay was outstanding. They served something new/different each morning, and the employees were very courteous, friendly and helpful.

    Stayed in November 2022

  • Reviewed: October 30, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    a little out of the way but close to services

    very nice—full, well-kitted kitchen, new hotel

    Stayed in October 2022

  • Reviewed: October 3, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    10 minutes drive to downtown restaurants. This is not a central location

    Huge room, very comfortable beds, good breakfast choices

    Stayed in September 2022

Showing 1 - 25

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