Mattress was uncomfortable, furniture needed better cleaning, conditioner was empty

Updated, great staff, pool and breakfast

Stayed in April 2024

No bar or evening meal

Pleasant enough

Stayed in November 2023

Very clean. Great fitness room and indoor pool. Many extra spaces outside of your room(small living spots, business center. Outdoor are with grills. Great kitchen

Stayed in September 2023

Breakfasts have gone down hill

I love Judy at the front desk. She’s always friendly, helpful, interested and remembers your name. She can’t do enough for you.

Stayed in September 2023

Rooms were comfortable and had everything we needed. We had to request fresh towels, toilet paper and toiletries as the rooms were not refreshed very often but staff were very helpful in providing these items. Breakfast very good and staff excellent, would have liked more fruit selection.

Stayed in July 2023

Sheets too rough and stiff.

Overall good stay my only complaint is the sheets they are so scratchy! 

Stayed in July 2023

Pet friendly was NOT user friendly for those without pets. A dog in the room next to ours was left in the room alone for long periods—pet whined & barked repeatedly. Staff on desk could do nothing because owner was elsewhere. After three calls to desk about barking dog, Judy (who had just come on her shift) very kindly found us a quiet room at 8:30 p.m.

Employee Judy managed to find us a quiet room with no pets nearby.

Stayed in July 2023

They did not honor the request for our late checkout - even though I called to confirm before booking. When I called the front desk at 9am, he stated that we could only have 30 minutes past 11am. I’m disabled and so is my husband who served 22+ years in the Military and our daughter. I had asked and explained that we needed until noon, legit hung up after saying no. So I wheelie myself to the front desk and Judy is an Angel but nothing will erase me breaking down and crying for some type of mercy.

The pictures you see are actually worse than how nice & clean the Homewood truly is, they do not do it justice. Judy is the only person in the 4 days we were in MA & NH to show any humanity, she should be running the entire facility.

Stayed in June 2023

The nightshift brewery right behind it had the best food. Absolutely amazing. 10 out of 10 recommend.

Stayed in June 2023

All the important things were there

Excellent value. Even had a spare set of blankets and sheets

Stayed in April 2023

The breakfast quality is low, shoud have better quality food.

Clean confortable and convenient.

Stayed in July 2022

This hotel sits at the top of a hill in an industrial park. While there is a coffee shop about 1/3 mile walk, there is virtually nothing else in the entire area. We had to order food to be delivered.

The hotel seemed new and modern. The rooms while decorated as basic as possible were passable. Wifi worked well, guest laundry was convenient, and overall the staff was helpful and pleasant.

Stayed in June 2022

The breakfasts have deteriorated since we last stayed and not up to usual American hotels. They only cleaned the room once on day 8 during a 10 day stay which they said was due to COVID.

The staff are very helpful and friendly. The rooms are very comfortable and I particularly like that they have a refrigerator, a hob, coffee maker and a microwave. We were there as a large group and, as the restaurant area is only used at breakfast, this was a great place for the 25 of us to meet as it was February. When we last met there in the summer, we used the large patio area and made use of the barbecue grill. The pool is warm and clean.

Stayed in February 2022

The sheet set for the pull out couch had a softball very dark round stain on it. The linen appeared clean but the stain was gross. The cushion on the pull out couch had a stain and needed to be shampooed. My app key wouldn’t unlock the door.

Size of room, hotel decor, location

Stayed in November 2021

Bottled water should have been complimentary

Breakfast was great, I did have to pay 5 dollars for a couple bottled water the night before.

Stayed in October 2021

Breakfast was good, however at some point before it ended the cooks stopped cooking. We arrived at breakfaat half an hour before they closed. The pool also was very foggy, and full of loud unsupervised kids who were jumping in and splashing my 3 and 4 year old.

We had a suite so that my parents could stay with my husband and I, and our 2 kids. The suite was perfect size. Loved having the fridge and kitchenette to make spaghetti os for the kids before going out to eat. Saved us money in the long run. Room service was awesome about bringing up some extra pillows to set on the floor in case one of the kids fell out of bed.

Stayed in September 2021

The layout of the king suite for a family was awkward. Too much desk and kitchen area and not enough bed area.

Breakfast was great! Pool was nice.

Stayed in August 2021

The water didn’t drain from the tub/shower. Asked to have taken care of twice, but it wasn’t done.

Ok The staff was great. All the employees were very friendly.

Stayed in August 2021

We booked for 5 people to stay for 2 nights only 3 towels 1 roll toilet paper no back up

The room was great plenty of room to move around. It was quiet and relaxing staying there.

Stayed in August 2021

Very slow internet unless you paid extra $4.95 a day - not cool, especially that one evening, without any notice there was no internet at all, which was highly disruptive for our work; it was supposedly being "upgraded." It was restored only after 10 am the next day, and was no different from the day before - we still had to pay for better speed as the standard service was just too slow for even basic use of the internet. We also did not like the fact that there is this bizarre habit of leaving dirty laundry in corridors at rooms' doors and these heaps stay for hours if not days, looking like hell. Also garbage bags piling up next to the elevators - really strange. Although the room itself was very clean when we checked in. Another bizarre coincidence maybe - when we first arrived, we could not check in for an hour due to the fire alarm and massive firefighters and police presence- smoke was detected, and one of the elevators was out of order. By the time we were checked in and bringing our luggage up to our third floor room, the second (and last available) elevator went out of service too. Seriously, Hilton???? The super nice staff carried our luggage while we climbed the stairs but perhaps some more attention to the upkeep of the hotel's infrastructure would be called for.

It was a very spacious one bedroom apartment; living area/kitchenette was separate from the bedroom which allowed one of us to work when the other was still asleep and/or resting. Very pleasant and always polite staff.

Stayed in July 2021

A/C wasn’t working properly, stains on carpet , breakfast is very simple (eggs ever the worst).

We like how the pool is mostly empty

Stayed in March 2024

We have stayed here many times because of its proximity to family. The breakfasts have declined but are now very, very poor. Rotten bananas, poor range and the same cooked meal presented day after day. The rooms have not been upgraded and are tired, mattresses very old.

Staff, especially Judy, friendly and helpful.

Stayed in February 2024

Very clean, very confident, breakfast was very good

Stayed in January 2024

We messed up the bed! 2 tween granddaughters = a little less accurate photo. The beds are so comfortable and usually made!

Stayed in December 2023