Stairs and carrying suitcases up the stairs with elderly parent. Bathrooms need updating-

Space and bed were clean

Stayed in April 2024

Bathroom shower had empty containers of shampoo, conditioner and body wash

Spacious rooms, very clean.

Stayed in February 2024

We didn't like the fact that we had to walk out side to get to the lobby area for breakfast in the morning

Our stay was decent. We spent 3 nights. The facility was very clean. The suites are spacious with comfortable beds. There were extra blankets and pillows in the closet for the sofa bed so you didn't have to call front desk for that. It was conveniently close to all fast food and restaurants. Target is 6 minutes away.

Stayed in February 2024

The breakfast was somewhat lacking - water for tea was luke warm, limited selections.

The room was just lovely - spacious and comfortable, almost a small apartment. The shuttle from the airport was very convient/

Stayed in January 2024

Rooms are in separate buildings so walking to the lobby/breakfast area could be a problem in bad weather. The exercise room was very small but had the necessary equipment. The desk attendant on check in could have been more friendly, for instance never mentioned the breakfast hours and how to access the internet.

The breakfast was better than average, lots of choices and well maintained by the staff. The breakfast room and lobby are spacious and never crowded. The property is exceptionally clean.

Stayed in February 2024

I appreciated that the hotel chose to use refillable shampoo and soap. Unfortunately, both were empty in our room. The breakfast had many choices but the hot items we chose were all cold.

The room was very comfortable with a nicely outfitted kitchenette. We appreciated getting a little goody bag with water and cookies on arrival. The shuttle was great though we had to call to find out how to catch it. The staff at the front desk were friendly and helpful.

Stayed in February 2024

Entire parking lot was not snow plowed enough difficult to move bags and walk . Noisy second floor kept us up late .

No breakfast had to leave early to get to a flight. Room was nice , though second floor above us was noisy.

Stayed in January 2024

Elevator, hallways outdated.

Room was spacious, clean and comfy

Stayed in January 2024

Your amenities were great.....thank you.....will stay in Homewood Suites again

I was so impressed with the layout of the suite......so comfortable and quiet With the extreme cold weather the back door to building 6 would stay locked no matter how hard I tried to close it.....you might look at that for security

Stayed in January 2024

The only thing we noticed was that the hot water handle wobbled at the bathroom sink. As we checked out, it was mentioned to the woman at the counter. She sad she would certainly tell the maintenance person to have it fixed. One thing we did not expect was to get to the rooms we needed to exit the check-in building and get to the rooms from outside. Unfortunately for us, it was raining when we arrived and left the following morning.

These are suites and nice size rooms. Although we stayed for one night only and left early the following morning, we didn't use the refrigerator, dishes, etc, but all was nice. It was a very nice hotel. Rachel, who checked us in, was very nice. The hotel dies have shuttle service via erd party to tbe airport (Bradley International). We recommend this hotel

Stayed in December 2023

There was any trolley concierge at the building I stayed in (bldg 6) so I had to go back and forth with our luggage and that was time consuming and detrimental to my body considering my age. Last, all of the staff was awesome and I typically tip for good service in which I did, however, the last night of our stay the woman that came in for overnight shift at the front desk was very rude and had a super negative demeanor!

Everything was excellent for the most part, staff, convenience and location.

Stayed in November 2023

There was nothing that I disliked, everything was perfect

The location was excellent, close to the airport. My family loved the breakfast and more importantly, how clean the hotel was. Thank you for making my family feel special.

Stayed in September 2023

They served a lot of welcome drinks and snacks. The staff was so friendly.

Stayed in November 2023

Sofa not very comfortable

Nice large room, comfy bed, good wifi

Stayed in September 2023

I wasn't happy with the bathroom. It not to my liking. The room was for the handicapped, and since we were not, the conveniences for them were awkward for us. It would have been nice to have two chairs and no office chairs.

The breakfast was good and the location was ok, but I wouldn't want to be there in the winter or in really bad weather, no protection. The staff was very friendly, polite and helpful. The room was bright, cheerful and clean.

Stayed in September 2023

Staff is very attentive! Needed something fixed in the room, left & it was fixed plus they cleaned the room even though it wasn't the day we scheduled. When I asked to stay an extra night, they added it to my reservation without a problem!

Stayed in June 2023

It wasn't free lol

The location is fantastic Having the space of a suite is awesome Everything was very clean We love having a working fireplace

Stayed in May 2023

Shower pressure could have been better but not horrible.

Location, suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room.

Stayed in February 2023

Ok

Stayed in February 2023

na

Very Good

Stayed in July 2022

Because it's near the airport, people were leaving very early in the morning. There was a lot of door slamming and noise in the hallway early.

Breakfast had a good selection. Everything could have been hotter though. Loved having the two room suite with two TVs and kitchenette. Was great that they allowed cats too. Everything was very clean and updated. We played some board games that they had in the lobby which was cute.

Stayed in May 2022

the girls at the front desk were amazing!!! my room wasn’t ready when I arrived at 3, I waited till about 3:45 and was falling asleep in the lobby and the manager stepped in and got me a different room so I could relax!! so much appreciated for that! they were extremely friendly, just a great staff you have there overall!!

Stayed in May 2022

Good space, clean, good breakfast. Got a good night’s rest after a difficult day of travel from abroad.

Stayed in May 2022

room was comfortable and clean and little kitchenette was well equipped! the buffet breakfast was well stocked and the staff were friendly and helpful.

Stayed in February 2022