6300 Banner Elk Drive, Charlotte, NC 28216, United States of America
#11 of 15 B&Bs and inns in Charlotte
Guests' ChoiceBased on 134 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
7.6
Facilities
7.3
Staff
8.2
Value for money
7.5
Free WiFi
4.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 13, 2024
Kadijah
United States of AmericaThe room wasn’t the cleanest
Spacious
Stayed in April 2024
Reviewed: April 11, 2024
Dorothy
United States of AmericaSmall bathroom, sink outside of bathroom
Clean, friendly staff, location
Stayed in April 2024
Reviewed: March 12, 2024
Long
United States of AmericaNeeds updated, vents in the bathroom rusted, frig didn't get that cold and the coffee maker was disappointing Dog friendly but no pet cleaning station
Bed was very comfortable.
Stayed in March 2024
Reviewed: February 12, 2024
Salinda
United States of AmericaPool was gross and lots of dead bugs floor was dirty
Decent breakfast area
Stayed in February 2024
Reviewed: December 5, 2023
Christine
CanadaBreakfast was adequate and good. The staff was helpful and courteous. The location is excellent, especially coming from the north on I-77 going south.
Stayed in December 2023
Reviewed: December 4, 2023
Scott
United States of AmericaNo hot chocolate. Smelled smoke
Close to a waffle house. Continental breakfast. Quiet
Stayed in December 2023
Reviewed: November 21, 2023
Tina
United States of AmericaI couldn't stay longer.
The breakfast was hot and very good.
Stayed in November 2023
Reviewed: November 12, 2023
Caitlin
United States of AmericaLocation was a bit ugly but the property was clean
Staff very friendly and rooms clean and updated. Priced very good
Stayed in November 2023
Reviewed: November 7, 2023
Douglas
United States of AmericaThe heater made loud noise and no one came to clean the room unless you asked but no guess should have to ask it should be automatic.stayed for a week
The lady that checked me in was nice and she was helpful
Stayed in November 2023
Reviewed: October 23, 2023
Steph
United States of AmericaWhen looking for a room I was hoping there was a queen or king size bed instead I had to pick a room with two full size bed other than that the stay was comfortable
I like the location of where the hotel was was near food in the highway I was happy that it had it indoor pool is the reason why I picked this location.
Stayed in October 2023
Reviewed: October 23, 2023
Jerry
United States of AmericaThe HVAC unit made a loud squeaking noise when it came on and the bathroom was a bit small.
The indoor pool was clean. The breakfast was excellent. The attendant kept the breakfast area clean and stocked as travelers ate.
Stayed in October 2023
Reviewed: October 9, 2023
Celina
United States of AmericaBreakfast could have been better
It was ok the breakfast could have been better
Stayed in October 2023
Reviewed: May 22, 2022
Angela
United States of American/a
Beds were big and comfy !
Stayed in March 2022
Reviewed: May 11, 2022
Artelia
United States of AmericaThe carpet needs to be cleaned.
The staff was friendly.
Stayed in May 2022
Reviewed: May 5, 2022
Mccannon
United States of AmericaThe company or people gathered around an behind the parking lot.
I'm not familiar with the area. It'swas close to my event.
Stayed in May 2022
Reviewed: May 2, 2022
David
United States of AmericaNeed pool open
Stayed in May 2022
Reviewed: April 25, 2022
Jamie
United States of AmericaHallways smelled like cigarettes smoke even though we were in non smoking room pool said was open but wasn't
Staff was good
Stayed in April 2022
Reviewed: April 4, 2022
Benton
United States of Americapool was not available
beds were comfortable, staff was very friendly
Stayed in April 2022
Reviewed: March 23, 2022
William
United States of AmericaThe room was very comfortable. The staff was very helpful. There are a lot of dining options in the area of the hotel, and there were some covered parking spots..
Stayed in March 2022
Reviewed: November 11, 2021
Joyce
United States of AmericaThe room we were in had a really tiny bathroom with a door that kept getting stuck in the open position. We must have been in a room near the main road so there was a lot of traffic noise and the hallway was noisy with people and constant movement up until around 1am. Thought we might have use of the pool, but it was closed.
Staff were very friendly. Bed was really comfortable.
Stayed in November 2021
Reviewed: October 8, 2021
Sheryl
United States of AmericaThe smell in the hall
The mattress and pillows
Stayed in October 2021
Reviewed: September 8, 2021
Carigan
United States of AmericaThe hotel was just very outdated. The air conditioner in the room didn’t work to great and was VERY noisy.
Room was very clean
Stayed in September 2021
Reviewed: August 30, 2021
Tara
United States of AmericaBroken bathroom door, one of my towels wasn’t clean. The room door didn’t work great with my card.
Stayed in August 2021
Reviewed: July 31, 2021
Kiesha
United States of America.
Stayed in July 2021
Athens, Greece
Kidderminster, UK
Dwight, Canada
Cadouin, France
Bansko, Bulgaria
Cisternino, Italy
Venice, Italy
Pizzone, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content