4317 Big Tree Way, Greensboro, NC 27409, United States of America
#78 of 83 hotels in Greensboro
Guests' ChoiceBased on 112 hotel reviews
4.8Cleanliness
5.8
Comfort
6.0
Location
7.4
Facilities
5.5
Staff
7.1
Value for money
5.6
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 5, 2023
Elsie
United States of AmericaAll outlets and light fixtures are broken
None - need room renovation. Outlets and light fixtures are not working .
Stayed in October 2023
Reviewed: July 20, 2023
Mary
United States of AmericaThe kitchenette was convenient and nice
Alot of noise couldn't rest
Stayed in July 2023
Reviewed: May 26, 2023
James
United States of AmericaIt was alot of people standing around outside close to my door
Location
Stayed in April 2023
Reviewed: February 2, 2023
Quito
United States of Americathere were a lot of bird
tree
Stayed in January 2023
Reviewed: November 2, 2022
Lisa
United States of AmericaClean, but, very dated and run down. Considering the cost, this was relatively expected, so, a good deal I suppose. Staff was very nice and welcoming.
Stayed in October 2022
Reviewed: October 31, 2022
Roshunda
United States of AmericaThe availability of staff. Check in took about a hour. Short staffed. Staff was slow. No knowledge of $100 deposit until checking in.
Area was quiet, clean room.
Stayed in October 2022
Reviewed: April 18, 2022
Alysia
United States of AmericaHowever, I DID NOT LIKE, that I had to stand out in the cold & it took me way too long too get into my room. (There was other unhappy customers that were waiting also) I feel like y’all were understaffed. The lady @ the front desk was very nice, when she did get to the desk. I also have video of my room, it looked as if someone slung nail polish everywhere. We couldn’t close the blinds for privacy. I had to put pillows in the window seal, so no one could see inside of the room. ALL of the inconsistencies caused me to be late for a concert that I traveled an hour & a half to see. I didn’t get to the concert until 9:30PM & it started @ 7PM!!!!!!! I feel like I should get a FULL REFUND!!!!
Staff was nice. Location was great!
Stayed in March 2022
Reviewed: October 25, 2021
Shashonnie
United States of AmericaThe rooms need to be updated. It was not as clean as I expected.
It was pretty quiet.
Stayed in October 2021
Reviewed: September 26, 2021
Chelsea
United States of AmericaLate check in. Rooms weren't ready at 3. Dirty shower/tub. My traveling compainans had roaches in their room but we didn't have any in ours.
Room kitchenette, and bed were clean. Bed was very comfortable.
Stayed in September 2021
Reviewed: August 5, 2021
Kathleen
United States of AmericaLack of overall cleanliness and upkeep of the room overall. It was definitely not what was advertised in the Extended Stay promo materials. Seems to cater to workers and their families, so could hear multiple arguments on either side of my room.
It was a good location for visiting friends and allowed me to bring my dog. The bed was comfortable and refrigerator was in good shape.
Stayed in August 2021
Reviewed: July 11, 2021
Sheldon
United States of AmericaShower curtain rod was broken and the curtain kept falling to the middle. The bathroom door had fist size holes/indents. And the main door didn't sit flush with the frame. It was quiet and clean tho.
Bed wasn't THE best, but it was a clean bed to sleep in. 🤷♀️ I didn't feel unsafe so if you're wanting a cheap yet clean place to stay and don't care about to tier comfort
Stayed in July 2021
Reviewed: June 19, 2021
David
United States of AmericaIt’s really run down. I’ve stayed here before but this time it was obvious that it needed better upkeep. Also, the person that was above us was making extremely loud noise and we had to call the front desk twice before it was addressed. Our floor in our bathroom was sticky and the carpet had not been vacuumed. Will not stay there again.
Location was great.
Stayed in June 2021
Reviewed: April 23, 2024
Gerson
United States of America1.The hotel Lobby was closed by 9:00 PM when we arrived we were just standing outside waiting for someone to arrive. 2.When we finally got someone they explained to us that all the rooms are booked and they have no room. We had reservations but she said that didn't matter. 3.Too many people drinking outside next to their cars and trucks at 10:00 PM. 4.Police parole the parking lot.
Nothing... when we arrived we were told that the hotel was fully booked and we didn't end up staying there. We explained to the front desk lady we had a reservation and tried to provide out reservation number. She said that didn't matter there is no room. When we arrived the parking was full. At each corner of the parking was a different construction crew 10-15 people just drinking outside their trucks. 5 minutes later 2 police officers paroled the parking lot. I didn't feel safe to be honest.
Stayed in April 2024
Reviewed: April 22, 2024
Holly
CanadaEverything! It was dirty. It had a broken bed and chair in the room. Really poorly kept. Breakfast wasn’t included as it says. They did not provide any pans to cook on nor any utensils, plates or cups. You had to buy it all in order to use the kitchen.
The front desk staff were very nice
Stayed in April 2024
Reviewed: April 18, 2024
Philip
United States of AmericaThe room wasn't ready when it was supposed to be. Even after we came back an hour later it still wasn't ready.. It had bugs crawling in the bathroom, and a huge bug came out of the sink. Lumpy bed, furniture was banged up. I was not what I expected.
The staff was very accommodating and apologetic when our room was not ready on time. It was convenient to downtown.
Stayed in April 2024
Reviewed: March 5, 2024
Missy
United States of AmericaClean room, friendly staff. Property needs to be pressure washed, and trash needs to be picked up. Room was clean and comfortable.
Stayed in March 2024
Reviewed: March 4, 2024
Freeman
United States of AmericaIt was marvelous
The location
Stayed in March 2024
Reviewed: January 30, 2024
Isaac
United States of AmericaThere was a power outage
Stayed in November 2023
Reviewed: December 18, 2023
Scottie
United States of AmericaWasn’t no dislike
It was in a good location
Stayed in December 2023
Reviewed: November 23, 2023
Johnson
United States of AmericaBED WAS GOOD, WATER WAS HOT PLACE AND GROUNDS WAS NOT VERY GOOD.
Stayed in November 2023
Reviewed: November 14, 2023
Hayford
GhanaReception is not accessible
Proximity to shops
Stayed in November 2023
Reviewed: November 6, 2023
James
United States of AmericaNothing about this experience was good. Suppose to check in at 3 did not get a room to 5 because none was ready even though we paid for it in September. The room was not ready because the desk person said the one they were going to put us in had no heat and the one room we did get had some problems but the manager was going to fix them. So the first night the refrigerator was loud all night like it was about to blow up Next morning talk to desk clerk about it she said their maintenance person wasn't there so was nothing they could do. So the second night was the same but my wife and I left as soon as we could. There was no one in the office because they didn't come in on Sunday until 10 so we use the phone and a person told us to leave the keys on the TV and shut the door. The room number was 340 that room was not ready for guest to stay in. Will not book there again.
Stayed in November 2023
Reviewed: November 2, 2023
Chaviaus
United States of AmericaThe facility had roaches.
The location.
Stayed in October 2023
Reviewed: October 24, 2023
Nik
United States of AmericaI was not accommodated, and they did not let me and my mother check in . I also already had a reservation and they refused to let me check in . And I my card was charged and overdrawn. I will be taking legal action !!!
I hated the whole property
Stayed in October 2023
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