500 North Trimble Road, Mansfield, OH 44906, United States of America
Based on 165 hotel reviews
4.6Cleanliness
5.6
Comfort
5.8
Location
6.7
Facilities
5.0
Staff
6.6
Value for money
5.3
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Rachel
United States of AmericaThe pipe for the shower was broken and shot water into the ceiling, there was candy shoved into the a/c unit so there were ants in the room, the tv remote batteries were dead.
The staff is incredibly helpful and nice.
Stayed in April 2024
Reviewed: February 4, 2024
Nisa
United States of AmericaThey charge extra for a hot tub they clearly don’t have!oh and they charge extra for a smoking room but you can only smoke cigarettes nothing else or they will charge you a extra $150 there was blood stains on the blanket so I couldn’t use it.
It was quiet
Stayed in February 2024
Reviewed: November 21, 2023
Sharon
United States of AmericaThe water in the shower could not be adjusted right.
Let me have my little dog
Stayed in November 2023
Reviewed: September 28, 2023
Zach
United States of AmericaCleanliness
Got to the first room and both of the beds had blood on each of there comforters, so we were to moved to a new room and it still had a dirty bed.
Stayed in September 2023
Reviewed: September 17, 2023
Steve
United States of AmericaFlip flops, ripped jeans, cartoon t-shirt and a plethora of tattoos is not professional attire. Place was musty, and the furniture stained. Light on sign outside was turned off making finding the site difficult.
Air conditioner was quiet and the beds were comfortable.
Stayed in September 2023
Reviewed: August 28, 2023
Tammy
United States of Americamusty smell rooms are not that clean, beds were but mold and mildew and very outdated
staff was friendly, close to event
Stayed in August 2023
Reviewed: July 30, 2023
Nicholas
United States of AmericaNo pool or hot tub broke ice machines broke
Location
Stayed in July 2023
Reviewed: July 24, 2023
Elizabeth
United States of AmericaRooms were filthy and not even cleaned. Hair all over bathrooms Trash cans not emptied Used bar of soap in shower No shower curtain on shower No fresh towels or toilet paper Whole hotel smelled like cigarette smoke
Staff was very nice. Our rooms were filthy and he got us in better rooms and took money off our stay.
Stayed in July 2023
Reviewed: July 4, 2023
Stpeteal
United States of AmericaNo daily service, some repairs needed
A moderate, lower middle range hotel in a location I needed
Stayed in July 2023
Reviewed: July 4, 2023
Nikki
United States of AmericaPool and spa were closed down breakfast was going to be small and general overall cleanliness was not good.
Didn't check in. Room was occupied when we went up to look at it.
Stayed in July 2023
Reviewed: November 6, 2022
Amy
United States of AmericaPool was out there front desk and staff are rude
The breakfast beds tv
Stayed in November 2022
Reviewed: September 25, 2022
Allison
United States of AmericaThe room smelled like an old basement. There was so much moisture in the room that everything was damp and the metal trim was actually starting to rust and grow mildew basically everywhere. Our bathroom door wouldn’t close all the way and had to be kind of wedged shut for any illusion of privacy. And there was absolutely no vending or a place to even buy water without driving to the nearest gas station. For what I paid for 2 nights (+$300) I expected a lot more.
The location was the only huge plus, and the staff was really nice
Stayed in August 2022
Reviewed: September 22, 2022
Robert
United States of AmericaThe room smelled horrible didn't seem very clean. Breakfast wasn't good at all. Pool was stagnant also kind of dirty
It was close to where I was going. It had a pool
Stayed in September 2022
Reviewed: July 29, 2022
John
United States of Americayou couldn’t walk barefoot in it without your feet being dirty all carpets need a good cleaning and it had a funky smell
we liked it cause it had a pool but the hot tub was closed and empty..
Stayed in July 2022
Reviewed: July 24, 2022
Shawna
United States of AmericaPool was gross looking, we didn't get in it. Breakfast was terrible, everything was hard or stale and very little in choices. Also not secure, you didn't need keys for anything except ur own room.
Close to location we needed to be at and cheap.
Stayed in July 2022
Reviewed: July 22, 2022
Aaron
United States of AmericaThe rooms where out dated and stank of a stale smoke.
The staff was the best part all friendly and helpful.
Stayed in July 2022
Reviewed: July 18, 2022
Amanda
United States of AmericaThe door to my room was hard to lock and the top lock was broken
Staff was pleasant and calm even when a guest set off the fire alarm.
Stayed in July 2022
Reviewed: July 14, 2022
David
United States of AmericaWell we are an older couple couldn't even go in swimming area because bunch of kids in there with adults and the adults were drinking beer or alcohol didn't feel comfortable should have a designated time for older people and a time for everyone else and we seen the sign no drinks at pool area but when left alone people don't follow the rules I felt so out of place
We liked the air conditioner and the water softener We didn't eat breakfast I just wanted some muffins didn't see any went over to bob evans to eat breakfast
Stayed in July 2022
Reviewed: July 3, 2022
Christine
United States of AmericaIt was dirty and run-down. I heard the cleaning lady in the hall cursing up a storm while talking on the phone. There was major soap scum in the shower, stains on the comforter, peeling wallpaper, lights were burned out, the ice machine didn't work, the microwave was not cleaned, the stairwells were absolutely filthy... I could go on.
Stayed in July 2022
Reviewed: June 27, 2022
Melissa
United States of AmericaThe TV was going out and could only see half the screen clear. The remote didn’t work properly either. We checked in at 3, dripped our things iff in the room then left for our event. We returned after midnight and we tries to watch a bit of tv but since it didn’t work properly we ended up watching Netflix on our phone. We were disappointed.
Good selection but low on the food volume
Stayed in June 2022
Reviewed: September 13, 2021
Peter
United States of AmericaThere wasn't breakfast available. Our toilet had a nice leak and rust down the side. Sauna and hot tub are broken.
It was close to venue.
Stayed in September 2021
Reviewed: August 30, 2021
Patricia
United States of AmericaNo breakfast anymore, but still the same price. No wifi, or at least no wifi information given. Should not have to ask.
Staff accommodating and friendly. Nice pool. Beds comfortable.
Stayed in August 2021
Reviewed: August 15, 2021
Steve
United States of AmericaI only slept there. I didn’t even see if they had a restaurant or not. Initial feeling was that it wasn’t a family place but it would be unfair to say so having only gone from the parking lot to my room.
I was only there overnight for a race. The room was comfortable and the location perfect. The room was clean and for one person just sleeping there it met all my needs.
Stayed in August 2021
Reviewed: July 26, 2021
Dave
United States of AmericaBathroom didn't get cleaned and bathroom lights were burned out. Took several hours before it wá resolved. Coffee pot had moldy coffee pack in it. Advertised hot breakfast but no breakfast was available.
Room was large suite with kitchenette and separate bedroom.
Stayed in July 2021
Reviewed: July 20, 2021
Brandon
United States of AmericaThe sheets had stains in them as well as most of the furniture. The bathtub was stained black with what seemed to be dirt. The toilet was cracked and the door to the bathroom wouldnt shut all the way.
The addition of a lounge area was nice with the king sized suite. As well as the addition of a small kitchen area.
Stayed in July 2021
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