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  5. Reviews of HomeTowne Studios by Red Roof Raleigh – Durham

Reviews of HomeTowne Studios by Red Roof Raleigh – Durham This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5008 North Carolina 55, Durham, NC 27713, United States of America

#71 of 71 hotels in Durham

Guests' Choice

Review Score

Based on 188 hotel reviews

4.0

Score breakdown

  • Cleanliness

    4.7

  • Comfort

    4.9

  • Location

    6.3

  • Facilities

    4.7

  • Staff

    6.3

  • Value for money

    5.2

  • Free WiFi

    4.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: January 4, 2024

    3.0
    Poor
    • Couple
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floor hasn't been mopped in long-time cause I went wipe up spilt water off the floor & the wash cloth was black so I rinsed the cloth really good. While we were in bed for the night the manager give a man that was checking in a key to our room which would of came in if didn't have the door locked from inside. Got an sorry which was ok but still the idea that's a dangerous situation. Then when we came back from breakfast they were in our room cleaning & taking our stuff & when I hollard we were told that we had checked out when we still had they key & few things in there. We will never stay with them again

    The roo was ok & liked next to Golden Corral

    Stayed in January 2024

  • Reviewed: November 13, 2023

    5.0
    I will never stay here again .
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They didn’t have a iron , there were dead bugs inside the room when arrived, no shower curtain was inside our bathroom and our toilet made a loud noise all night long didn’t get any rest because of it .

    The price was decent

    Stayed in November 2023

  • Reviewed: August 28, 2023

    3.0
    Roaches
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The roach bugs all in the room

    Location

    Stayed in August 2023

  • Reviewed: May 31, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 1 night

    1. Room with smoking smell 2. dirty floor

    location

    Stayed in May 2023

  • Reviewed: March 31, 2023

    5.0
    It was good for a place to sleep, wouldn’t recommend staying long term.
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was dirty to the point where we would wear shoes in the shower, holes in the wall, the microwave didn’t work, there was a hole in the counter top possibly where a cook top would have been.

    That there was a full size refrigerator

    Stayed in March 2023

  • Reviewed: January 11, 2023

    3.0
    disappointing!
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    Had to buy $15. , of bug and roach spray. Noone could sleep with room infested and crawling bugs everywhere. No place to go and office closed at night. Sorry, Never again.

    very poor, sorry.

    Stayed in December 2022

  • Reviewed: June 3, 2022

    3.3
    Poor
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Made a complaint to booking.com, the day would have the nerve to include this in there Rasta of hotel rooms. The most awful place I have ever been in. I had to request a refund because it was an awful dirty place. The mattress was filthy, the hole in the bathroom ceiling was awful, they said they didn't Supply soap, the molding on the side walls with peeling off. I can't believe that you would even have the nerve to place this in a area for people to stay.

    There was not one single thing that I could say positive about this awful place. I've used booking.com for many years, and have never had a problem like this before. Because I guess I will not use booking.com anymore. I have no confidence in them don't ever, ever, stay at this place. I don't trust booking.com evaluation of various places

    Stayed in May 2022

  • Reviewed: April 3, 2022

    4.0
    I don't think I will get a room from there ever again
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights

    The room was not clean well, no toilet paper or towels in the room, The table was leaning. Very noisy place when they put you in a room where people got kids staying over top of you. nosey neighbors

    The price of the room for two nights

    Stayed in April 2022

  • Reviewed: November 17, 2021

    3.0
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: July 31, 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't very clean, walls were filthy, beds were uncomfortable, couldn't reach night staff.

    The young lady that checked us in was very friendly and polite.

    Stayed in July 2021

  • Reviewed: June 20, 2021

    4.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    cleanliness and unsavory characters

    location

    Stayed in June 2021

  • Reviewed: May 20, 2021

    3.0
    Poor
    • Travelers with friends
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I did not get the room I reserved even by the next day. There were drug deals happening everywhere.

    The receptionist was the only good thing. She tried so hard to get me what I asked. She had a great attitude through the entire process even my asking for a refund.

    Stayed in May 2021

  • Reviewed: March 11, 2024

    1.0
    The refrigerator does not work, the furniture is not clean, and the stove is not clean. The air conditioner is broken an
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed is not clean it has spots The refrigerator does not work, the furniture is not clean, and the stove is not clean. The air conditioner is broken and does not work efficiently and makes loud noises, and the room smells like cigarette smoking.

    Nothing everything was very bad

    Stayed in March 2024

  • Reviewed: January 17, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the beg bugs I put it at the top where it says what did I like Im sorry the staff was very mean because we told them about the bed bugs

    I had bed bugs in my room when I woke up .. remind you the room I got when I went it had roaches so they gave us another room it was ok but my spouse woke up he had bed ug bites so he search the bed it was a bed bug on the pillow so we told the staff they were really mean and disrespectful to us they didn't do anything about it so i think something needs to be done

    Stayed in January 2024

  • Reviewed: December 21, 2023

    1.0
    This was the worst hotel I’ve stayed in out of the 500+ I’ve stayed at over the last 10 years.
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled heavy of smoke, so they let me check 3 other rooms and those also smelled heavy of smoke. The smell was so bad that all of my clothing began to smell like smoke as well. I couldn’t stop coughing either. The bed was on an old metal bed frame, the walls and floor had dirt everywhere, my white socks literally turned black from walking around. Here’s the worst part - there were cockroaches everywhere. On the bed, the bed frame, and especially in the bathroom. I counted well over 50 cockroaches. There was no garbage can to throw away garbage, there was no cookware to use the stove, I had no working TV in my room, and the neighbors to the right of me had their tv volume as loud as possible until 3 am. It also looks like they have some full time residents (homeless people) that are smoking and drinking all night throughout the place.

    Absolutely nothing. This was the worst hotel I’ve stayed in over the last 10 years.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room

    The receptionist

    Stayed in November 2023

  • Reviewed: September 16, 2023

    1.0
    Do Not RECOMMEND!
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 13 nights
    • Submitted from a mobile device

    The property looks nothing like the pictures. Stove didn't work. Room was terrible upon arriving. Staff was not helpful.

    Close to app the food &shops. Location 10/10

    Stayed in September 2023

  • Reviewed: September 11, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I don't like see the roaches that is a dead and alu e walk around.... and lot lot of noises etc I said no more.... light broken and water leaks from thr window and smell mold bad..

    They would need more clean clean up the shower and the sheet blankets etc... mop the floor because of the sticky and lot of dead roaches... very nasty and the shower tub is very dirty like a black line around... nasty nasty

    Stayed in September 2023

  • Reviewed: September 8, 2023

    1.0
    I refused to stay due to cleanliness was pitful
    • Business trip
    • Group
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    Nothing

    I did not stay in this property because is was moldy and dirty with panels missing in the room to cover up wires.No one should have to stay there. I have requested a full refund. I have spoken the the Regional Director, Anthony Sanders, 6194576491 and he has agreed to a full return.

    Stayed in September 2023

  • Reviewed: July 20, 2023

    1.0
    Absolutely disgusting!!!!
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was full of dead roaches. It smelled like there was something dead in the refrigerator. The floor clearly had not been cleaned probably since the hotel was built. They were all sorts of unsavory people in the parking lot and standing around the property when I asked for my refund the hotel refused to give me my money back even though I did not stay there longer than it took me to open the door, look in the room and leave. Completely despicable, the health department needs to shut them down

    Absolutely disgusting nothing this place should be shut down

    Stayed in July 2023

  • Reviewed: June 17, 2023

    1.0
    Very unsatisfactory
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean , safe and secure room

    Room was awful. The main window was smashed

    Stayed in June 2023

  • Reviewed: June 13, 2023

    7.0
    fair
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    spider webs around room doors and roaches coming under the cracks

    the rate was good

    Stayed in June 2023

  • Reviewed: June 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I like the property is around restaurant

    they get better I don’t complain.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi didn’t work. Roaches in room. Shower had dirt stains I couldn’t get out.

    Staff was kind. Location wasn’t bad. Close to dining & shops.

    Stayed in May 2023

Showing 1 - 25

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