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  5. Reviews of Extended Stay America Suites - Fort Worth - City View

Reviews of Extended Stay America Suites - Fort Worth - City View This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5831 Overton Ridge Blvd., Fort Worth, TX 76132, United States of America

#125 of 131 hotels in Fort Worth

Guests' Choice

Review Score

Based on 385 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    7.1

  • Facilities

    5.5

  • Staff

    6.9

  • Value for money

    6.0

  • Free WiFi

    5.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    5.0
    Fair
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For the price the it wasn’t decent, furniture was broken bathroom wasn’t nice, paint was peeling, non smoking was posted but smelled like cigarettes, etc

    The staff was exceptionally nice they were fantastic host and very helpful

    Stayed in April 2024

  • Reviewed: April 5, 2024

    5.0
    It was okay.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I did get there a little before 3, so initially the fact the room 2asnt ready yet was a OK. But considering it took until around 3:30 and still had issues, including no working elevator.

    It was clean, although there was water running in 2 places in the bathroom. It was a good value, even though the price I was charged was 10 dollars more then the price I was quoted online.

    Stayed in April 2024

  • Reviewed: March 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevators was out of order

    Location was nice

    Stayed in March 2024

  • Reviewed: November 29, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Maintenance never came to check my refrigerator that was barely working and housekeeping never came to change my linens or bring clean towels I had to take it down myself to get exchanged.

    Great customer service

    Stayed in November 2023

  • Reviewed: November 20, 2023

    4.0
    I do not recommend it!
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lobby smelled clean, but once we got up to our floor, a horrible smell of weed and bad body order hit me right away. The carpet in the hallway is extremely dirty and stained. Our room had a horrible order as well, and the carpet was also dirty and stained. The bathroom seamed cleaned, but when I spilled water on the floor, I used a towel to clean it up, and the towel turned black. That is a big sign that the floors were not mopped. The pillows smelled like the pillow cases were not changed. Thankfully, we had our own pillows and sleeping bags to sleep on and didn't have to use their pillows or blankets. The bathroom fan was extremely noisy. It turned on automatically when you turned on the lights, so there was no way to turn off the fan. The furniture is outdated and badly scratched. We should have gone to a different hotel, but we were tired.

    I liked the location, and the front desk guy was very nice. Surprisingly, the bath towels were soft!

    Stayed in November 2023

  • Reviewed: November 19, 2023

    4.0
    Not staying here again.
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Bare, floor in the ADA bathroom wet room had a central drain & the floor sloped to it. Very disconcerting for someone who has balance issues such as myself. No shower seat, front desk clerk didn’t bother to explain about the need to request dishes, etc. vent hood & built in light over the stove burners didn’t work, refrigerator was noisy, TV didn’t work but it could have just been dead batteries in the remote.

    Bed was comfortable

    Stayed in November 2023

  • Reviewed: November 5, 2023

    4.0
    nothing espectacular
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    the installations are unkept

    location

    Stayed in November 2023

  • Reviewed: October 25, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had to double pay because my reservation wasn't showing in the system. So when I woke up I was charged for not making the reservation

    Stayed in October 2023

  • Reviewed: October 13, 2023

    4.0
    Spend a little more money and choose a better quality place nearby.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    dirty, bathroom facilities needed repair; no seated breakfast area; breakfast bar at the exit door with limited selection not really a breakfast!

    convenient location for my needs

    Stayed in October 2023

  • Reviewed: September 13, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Seen a few roaches.. and smelled like insect spray

    I liked the area

    Stayed in September 2023

  • Reviewed: August 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    billed twice wifes card 180.00 my card 180.00 waiting on bookings to resolve

    no breakfast no coffee cups

    Stayed in August 2023

  • Reviewed: August 18, 2023

    6.0
    No bothers meant no worries
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    Cleanliness and the fact not one room attendant came to check to drop off clean towels or sweep or anything

    Staff was really friendly

    Stayed in August 2023

  • Reviewed: July 10, 2023

    5.0
    A place to sleep.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Even a continental breakfast would have been better than the “free” breakfast provided. My room didn’t have any towels nor did it have a shower curtain in the bath. Also, 1st place I’ve ever stayed that didn’t have a box of Kleenex in the room.

    The “free” breakfast was packaged oatmeal. That’s all. Mix it in a cup. At the front desk. So not really a “free” breakfast. No place to sit down to enjoy your coffee and “free” breakfast.

    Stayed in July 2023

  • Reviewed: April 12, 2023

    5.0
    not clean
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    smells old appliances bathroom wasn’t cleaned

    location only

    Stayed in March 2023

  • Reviewed: March 27, 2023

    6.0
    The locations was great. The staff were all very friendly which goes a long way.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Lot of strong smells in the halls. The TV was broke and when reported to the front desk they were aware of it.

    Location. Several restaurants in close proximity.

    Stayed in March 2023

  • Reviewed: October 27, 2022

    4.0
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: September 22, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in September 2022

  • Reviewed: September 7, 2022

    5.0
    It's decent for an emergency stay
    • With a pet
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet, lighting in the rooms could be more brighter and around the property could be cleaner

    No Breakfast...Great location

    Stayed in July 2022

  • Reviewed: August 28, 2022

    6.0
    quick stop
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    rude staff once a week laundry tv did not work

    commute to things weren’t far

    Stayed in August 2022

  • Reviewed: August 8, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing fresh made, like cinnamon rolls or similar.

    Breakfast starts at 6am I was there at 6:20am. Only one small muffin and snack sticks. And hot water for oatmeal. And coffee

    Stayed in August 2022

  • Reviewed: August 1, 2022

    4.0
    dirty and depressing
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    the room was not properly cleaned their was dust and nail clipping around the bed, the couch was also dirty poor attention to the cleaning process

    the are it was located in

    Stayed in July 2022

  • Reviewed: July 19, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Electricity kept popping off so then the air and TV would go off. I needed extra lighting due to the fact that I am legally blind, there were several lighting fixtures in the room that were not functional. Seemed to be a shortage on supplies.

    There was no breakfast just bars coffee and tea

    Stayed in July 2022

  • Reviewed: June 12, 2022

    4.0
    It was meh and I wouldn’t go back to that hotel again.
    • Leisure trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hallways had an bad odor. Went to the front desk to get extra sheets and the staff member said they didn’t have any clean. That’s I would have to bring my dirty ones down to get washed.

    The area it was in…surround by a lot of stores and restaurants.

    Stayed in June 2022

  • Reviewed: June 1, 2022

    5.0
    Lazy
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The call on the hotel phone before 11am about having to leave and banged on the room door continuously at 1030am to 1045am

    The hotel itself but staff on the 28th to 29th were rude and did not resolve issue about full size bed but charged for a queen size

    Stayed in May 2022

Showing 1 - 25

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