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  5. Reviews of Comfort Inn East Windsor - Springfield

Reviews of Comfort Inn East Windsor - Springfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

141 Prospect Hill Road, East Windsor, CT 06088, United States of America

#1 of 3 hotels in East Windsor

Guests' Choice

Review Score

Based on 357 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    8.0
    Satisfactory.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was dismal. Powdered eggs, spongy sausage, and "coffee" that was basically hot lightly tinted water. We found a local diner that made us a great breakfast.

    The mattress was okay. The room was decent. We could not see out of the filthy window.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Robotics weekend
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Lots of pot smoke in the elevator and floors. The keys deactivated too quickly

    The room was comfortable. The ac kept the room at a great temp. The shower was hot. The breakfast was good too.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no hot water for tea or cocoa at breakfast. mattress could have been better.

    Quiet, friendly staff, but saw few staff.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    the continental breakfast sucked

    Stayed in April 2024

  • Reviewed: February 19, 2024

    8.0
    Great for airport stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room kind of smelled and heater ac United was filthy

    Staff was great

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff on hand handle the power outage due to the severe weather very well.

    Stayed in December 2023

  • Reviewed: February 1, 2024

    9.0
    Everything was great.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Like how it's always quiet and very clean. Staff are excellent.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    9.0
    Great value stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is really basic, not too much options to choose from.

    Good price, it was clean, located in a good place (a lot of convenience stores, gas stations and food places wishing 15 minutes or less) the room was really nice, private and good AC

    Stayed in January 2024

  • Reviewed: December 30, 2023

    8.0
    It is what it is
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Customer service, smoking at entrance, bed.

    Visiting family for Christmas so the location was perfect. The staff was meh'. They made no attempt to welcome you and being an environment services manager and have worked in the hospitality industry for over 10 years, this was disappointing. However the room was clean but the bed was a disaster. I can tell you after a 13 hour drive I had hoped to get a good night's sleep. That didn't happen the entire 6 nights we were there. The beds should be thrown out and replaced. So uncomfortable. The bathroom lights were out. Only 1 of 3 bulbs worked and the mini fridge needed to be defrosted in a big way. The window from our room was in need of some serious cleaning and repairs. Complete haze/fog from moisture in-between the glass pane. The Continental breakfast was decent although all we grabbed was some juice and a muffin. They had eggs, meat, bread, and a waffle maker. It's a smoke free hotel but almost every employee you ran into was standing at the front door smoking so be prepared for a smoke cloud when you enter. All in all it was ok as we really only spent the nights there as we were here to visit family but in the future, I'd probably stay somewhere else unless updates were done. I will add that the lady doing breakfast was the most pleasant employee we came across so kudos to her for rockin' the customer service!!

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, looked to be undated, fairly quiet

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was very convenient and the room was very clean.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not far from the airport, clean, and a few places to eat right near there including a Cracker Barrel that you could walk to.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    7.0
    Good
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing was wrong about the place everything was in order no problems at all no complaints

    Everything was good about the place no complaints would go there again

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Suggestions: install a towel bar in the bathroom and make the shower curtain a bit longer.

    Staff was helpful and checked us a bit early; happy that our room was close to breakfast and entrance so my handicapped husband didn’t have to walk much. Breakfast, location, cleanliness and rates were all good.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    8.0
    Good location, included warm breakfast, beds were comfortable. Very good if you’re looking a place to stay a night or a
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Basically you need a car, or an Uber to get there. We had rentals so we were 👍🏽 good.

    Excellent location, like 3 mi near airport, no sounds. Very clean; good warm breakfast.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Everything was all good with no complaints
    • Leisure trip
    • Couple
    • King Room - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was all good no complaints

    Everything was all good no complaints

    Stayed in November 2023

  • Reviewed: October 23, 2023

    9.0
    Excellent with exception of breakfast and coffee.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot coffee after hours. Not much of a breakfast served. No milk, eggs, meat, milk etc. so I ate elsewhere. Yet a breakfast was advertised.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Overal stay was nice.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Food court early a.m. seemed not filled the first morning. Just sausage in hot food spot. Toaster took three cycles before cooking. Never went back.

    Convenience to everything. Older but clean hotel and kept it nicely.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Overall good and fit our needs well.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Brown gunk around base of shower wall. Hot water for tea tasted terrible, had to throw out the tea.

    Staff was excellent and helpful. I left a cell phone by accident and they saved it at the desk for me. So grateful for honest people!

    Stayed in October 2023

  • Reviewed: September 17, 2023

    7.0
    It fit the need.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    Property is older, some scratches and chips, etc.

    Cheerful staff. Thoughtfully laid out and amenities.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Too short
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately my partner had to leave for Boston for a work emergency. Not hotel’s fault. We would definitely go back there.

    The bed was very comfortable. Checking in was easy and fast. Close to the highway.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I have no complaints.

    The gentleman at the front desk was extremely polite and nice. There are plenty of places to eat around the hotel. We were on the second floor and I didn't hear a peep from the people above us. The hotel was very clean and comfortable. I've stayed at a lot of hotels this summer and this is by far one of the best

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    Was a good stay for our daily trip
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    My key card wouldn't work twice a day I had to get it redone

    Breakfast was good location was good staff was nice

    Stayed in July 2023

  • Reviewed: August 10, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    would like if cleaning would come every few days to check on towels and trash

    no noise control after 10;00, people with kid should be informed that after 10 they need to quiet them down

    Stayed in August 2023

Showing 1 - 25

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