Online Booking Needs to be Updated! We booked 2 Double Bed Studios but when we arrived the rooms were only Single bed Studios. Thankfully, HomeTowne was accommodating us with 4 rooms for the price of two. We took the 2 rooms for 1 price because we didn't need the 4th room, and I refused to pay full price on the 3rd room for only ONE bed studio. Room size was small, good for 2-3 people only! Not recommended for bigger size families. I'm just glad my family and I managed it all.

The staff was nice & and accommodating, but I just wish the 3rd Party booking would update their site. It was a nice home away from home with a full-size refrigerator, microwave & burners.

Stayed in October 2023

it was hard to check in at night, it was late and I had to call to be checked in, and had to wait outside in the cold.

Stayed in October 2022

Couldn't connect to wifi asked for help they gave me a phone number to call but didn't work.

We had a room.

Stayed in October 2022

The elevator didn't work all weekend made it difficult for 2 handicap people to walk up the stairs, there was no maid service all weekend also

Stayed in July 2022

The room was extremely dirty and smelt like smoke

I liked the size and amenities in the room

Stayed in June 2022

The room was OLD, there was no security, and staff was only there 11A to 7P for Check in & extra supplies. We got soap on day 2. This was the worst place we have ever stayed. Not only will we NOT Recommend this place, we Will let everyone know to stay away!!!

Bed=OK, shower=good, heat was great (never got cold); however, the room was saturated with stale cigarette SMOKE & people smoking and talking outside our room. I was sick for 3 days because of the smoke everywhere.

Stayed in January 2022

It was very dirty, lots of damages in the room and even bugs in the bed, the rooms are also not sound proof so you can hear everything in the rooms around you. The staff wasn’t very helpful and the after hours number they have doesn’t work. It will ring and then pretends to answer but then hangs up. It got to the point where I actually contacted local police to help me resolve my issues. I can’t be too upset with how big of a price difference it was and I only stayed two nights.

I felt the location was good compared to where I needed to be and the price was much cheaper than hotels nearby

Stayed in October 2021

It was stinky of cigarettes, and there were shady looking people living there so there was stuff like a belt and personal belongings thrown on the floor around the corridors outside

That it had a ktichenette

Stayed in October 2021

Everything was ok was just there for one night

Room was alright

Stayed in August 2021

Remote doesn't work,

Big fridge, can connect TV to tablet

Stayed in September 2021

No

No

Stayed in August 2021

The smell on the floors going to my room. No safety tells for small kids and the elevator broken.

It was quiet

Stayed in August 2021

The door was broken and the staff didn't fix it after promising to fix it the next day and we didn't feel safe because of it and had to leave.

Our overall experience was fair. The bed was comfy, the stovetop was very handy as we liked to cook our own breakfast.

Stayed in June 2021

Dirty! No toilet paper in rooms! No hand soap in rooms! Sold us a handicap accessible room and did not have one! Person with disabilities could not access toilet or shower had to go in her paints. Checked in on a Friday evening. And was told we had to wait till Monday to talk to manager. Stuck 2 nights with no air conditioning in Hot Summer with people with disabilities that couldn’t use the restroom. No one at the property cared and couldn’t refund money for a week so we had no money to get a different rooms! Horrifying Conditions!

Gross!

Stayed in August 2023

everything was horrible about this stay

nothing

Stayed in July 2023

They stole my deposit, me and my girlfriend stayed their for 30days while our house was being renovated. we rented two rooms, one for us and the other for her 16 and 17 yr old sons. Before we left we cleaned the rooms, when we checked out they stole out deposit and said they found ashes in the room. WHICH WAS NOT TRUE! They told the same lie to both of us! I would like to speak to management! Because we don’t smoke! We also don’t have $200 to just give away.

It was close to my job

Stayed in July 2023

Living areas

Staff

Stayed in July 2023

100 dollar deposit They took from me it's been a week they haven't refunded yet

100 dollar deposit They took from me it's been a week they haven't refunded yet

Stayed in July 2023

I called early to say I was going to be late for the check in. Later, they said there is no booking under my name and to figure it out with the third party. They charged my card and stole 68$

Stayed in July 2023

N/A

Close to my job

Stayed in July 2023

Cigarette burns on the sheets mattress and bedspread hair on the pillows the room was filthy.

Nothing

Stayed in June 2023

The worst place i’ve been - room was a extremely dirty. Ton’s of dust. the floor hasn't been washed in months . Whole in the bathroom’s wall, air conditioning so dirty we had to turn it off. Dirty sheets and towels, and that smell…

nothing

Stayed in May 2023

Hopefully next time I stay, I will not be stalked and or harassed. Too much banging on the walls and heavy stomping on the floor above. I did have a very nice little dog. Some people complained to staff. They did inform me. Massah has a chip in her since birth. I am Vested Gov. As a professor.

There was no breakfast included.p

Stayed in March 2023

Everything, people walking around looking like zombies.

Nothing, this is a disaster for a new strain of COVID. This place is disgusting, garbage everywhere, Asked for adjacent rooms because I brought my grandchildren with me. Ages 10, 8 and 5; called the hotel the next day to confirm I had adjacent rooms. Assured me that I had the adjacent room. I was travelling from Indiana and did not want to come and be disappointed. Got to hotel a little before six p.m. or a little after. Cold outside this young lady pointed me to come to the side of the window, Did not invite me inside and it was cold outside. Had me sign some paperwork. Gave me two keycards one for room 128 and one for 311. Advised, what happen to me having adjacent rooms awww, we do not have them. Stated the young lady. I have children under ten which you all knew and assured me that I would have adjacent rooms. Well, we do not have any more rooms. Sooo, went to Mcdonald's to get food and went by my son place in Waukegan and advised to meet us at hotel. Well, when we came back the elevator did not work. Okay, I stated we need to exercise so let's hit the stairs. Garbage was everywhere. Took about five minutes to get inside the room in 311. Once, inside we closed the door, it looked like it was still open. If someone wanted to give the door a good kick the door would have opened. Children set at table ate food. The room was dirty, spread on top had a stain on it. the countertop had stains on them. Children stated grandmom this place is nasty can we leave. First, we pass a lot of garbage and now the room is nasty. Advised, we had a long ride eat your food and try to relax. After eating the children wanted to pull the cover back and laydown and this is when I looked in disbelief. The sheets had stains on them that looked like dried up blood, and brown spots. Had enough gather our belongings and left. Pictures do not lie, yes I have them. Of course, I have pictures and pictures do not lie.

Stayed in February 2023