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  5. Reviews of Quality Inn & Suites Galveston - Beachfront

Reviews of Quality Inn & Suites Galveston - Beachfront This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5924 Seawall Boulevard, Galveston, TX 77551, United States of America

#36 of 61 hotels in Galveston

Guests' Choice

Review Score

Based on 1384 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Booked online for a room with ocean views but instead was placed on the 1st floor with parking lot views maybe if I was taller I could see some water over the other hotel building next door. Other than that. Place was okay.

    The price was decent for the night and the breakfast was great!

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping never came to switch out towels and when we ask for clean sheets and towels they said they would bring them but never came back. We stayed 4 days. We had to go down at night time to front desk to get extra towels.

    How close it was to everything. Literally parked and was able to walk everywhere: store, beach, souvenir shop, pier and restaurants.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    6.0
    Great location! Updates needed.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    We had to change rooms for our second night. The in window air conditioner was terrible with loud noises. The room was musty and moldy smelling. Our second room was better with the air but still smelly. Not sure if it was just because of the water so close. The room decor needs updating, particularly the bed spreads.

    The location is excellent. The staff is very friendly and accommodating. The morning breakfast was very good. They had fruit/cucumber water which was nice too.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking/Mobility Hearing Accessible
    • Stayed 4 nights
    • Submitted from a mobile device

    Elevator took forever. Pool area cleanliness was not maintained.

    Location and price

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    great staff and position, would go back
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Ocean View
    • Stayed 3 nights

    nothing really, maybe a bit dated.

    Staff very friendly and helpful

    Stayed in March 2024

  • Reviewed: April 1, 2024

    7.0
    Over all it was comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator takes a long time. The hotel is very dated.

    The breakfast was pretty good.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Ok for 1 night.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Felt really old. And a bit dirty.

    Good location.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    It was nice
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good to

    Stayed in February 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Great days, long nights.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were hard, just not my comfort level.

    Location was amazing, quality and pricing was amazing.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights

    Decent variety it was fine

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Vending machines not working. Complimentary water in lobby was out. I have a kidney transplant and need a lot of hydration at all hours

    Very clean and very friendly staff. Great location.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Bring your own breakfast!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The Breakfast was terrible. So bad we went and brought our own bread to toast and some cheese and fresh fruit. The lay out was bad and in such a small space. Plus The same offering every day! Use your space better and make it look attractive. Rubber omelettes, dry potatoes and anaemia sausages. The bread was sweet It had waffle maker but we don’t do sweet at breakfast. Natural yogurt, decent bread for toasting and fresh fruit. Would have been good

    The Room was spacious.. the staff were very friendly and helpful. Free water. Nice location..

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Good stay, large clean rooms and good value.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Wi-Fi was not good, kept randomly disconnecting. Several times, I had to restart my laptop to reconnect.

    Size of the room. Good location. Full-size microwave and refrigerator were great to have.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    6.0
    Pleasant
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a little bit warm. Stated Ocean Front but was only partial.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The refrigerator kept going out they changed it once but other than that everything was great

    They had one of the best breakfast I've ever had it was amazing and a reasonable time I believe it's 7:00 a.m. to 10:00 a.m. so good!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The area does not feel safe at all. Me and my family were getting asked questions by people walking through the parking lot while we were sitting on the balcony. Also heard a glass break and a female screaming for someone to get off of her. Maybe security on the property would help a bit.

    Nice size rooms and the balcony was nice to have . We had everything we needed in the room.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy people upstairs on 4th floor till midnight and then again in the morning

    Stayed in February 2024

  • Reviewed: February 12, 2024

    6.0
    Hotel definitely needs remodeling, but location is perfect.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 20 nights

    Breakfast: so, so.. Everyday they offer same things. We have to go next door hotel for breakfast twice since they didn't offer breakfast those days. No cream cheese, no bagel, no peanut butter. But coffee and tea all day available. Cleaning: You need to ask one day before if you want them to clean your room. I had to ask twice for cleaning. Towels are very small and not good. Some has tears and stains. Facility: Definitely need remodeling. Very very old. Outside looks good, but everything inside is old.

    Location: perfect, beachfront and close to many restaurants, Free wi-fi and self parking available.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Good value for my purpose.
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 Queen Bed, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Dated rooms

    Seawall. Location

    Stayed in January 2024

  • Reviewed: February 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room, 1 Queen Bed, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness- it was not very clean

    The staff was good and the breakfast

    Stayed in February 2024

  • Reviewed: February 3, 2024

    7.0
    Short but nice
    • Leisure trip
    • Couple
    • Standard Room, 1 Queen Bed, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't have enough time to enjoy it more

    Breakfast was decent the view was very nice from the balcony. Wish I would have had more time

    Stayed in January 2024

  • Reviewed: January 29, 2024

    6.0
    It was ok but really nothing to rave about
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like having to stand outside in the cold and wind to check in. The lady behind the glass accused me of having a dog, which I didn't. I couldn't understand or hear the lady speaking to me because of the wind blowing so hard. We arrived at approx one in the morning. When I told her I couldn't hear or understand what she was saying she got mad and yelled at me. She put our room cards through the slot and went out of the room. I waited thinking she was coming back to give me instructions but she never returned. So we parked down the hill and went on a search for our room, which we finally found. When we woke up none of us could shower because there was no hot water. I went downstairs and asked about having hot water and was told it was because the hotel was at capacity . My son took a cold shower, then my nephew tried and couldn't stand it so he decided to pass on a morning shower. My niece and I decided to wait 2 hours before we showered but finally we're able to get showered very quickly with limited warm water. Also I booked a room with two queen beds but we were put in a room with two full size beds.

    We liked the waffles and eggs. The sausage and potatoes were not good at all.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    6.0
    Property falsely advertised!!
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel advertising was inaccurate on your site!! No pool, no restaurant, no hot tub, false advertising!! Very disappointed with Booking. Com

    Location

    Stayed in January 2024

Showing 1 - 25

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