1920 Pleasant Hill Road, Duluth, 30096, United States of America
#31 of 33 hotels in Duluth
Guests' ChoiceBased on 110 hotel reviews
5.6Cleanliness
6.0
Comfort
6.4
Location
7.2
Facilities
5.7
Staff
7.1
Value for money
6.5
Free WiFi
4.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 19, 2024
Melissa
United States of AmericaPrice was reasonable staff was friendly
Stayed in March 2024
Reviewed: March 2, 2024
Bryan
United States of AmericaI like that it was quiet it was clean looking and that was no trouble at all.
I don't know about the breakfast part but I like that it was okay nothing bad to say here.
Stayed in March 2024
Reviewed: October 9, 2023
James
United States of AmericaI booked based off one thing on thier website is says they have fitness amenities at this location they do not I was saddened by this
The staff was very friendly
Stayed in October 2023
Reviewed: June 14, 2023
Rico
United States of AmericaHi I was not allowed to restay because of the noise by company that I had to come over, I was ask for me to calm my family down but the next morning I was denied restaying
Stayed in May 2023
Reviewed: February 14, 2023
Steve
United States of AmericaThe hotel smelled like smoke and dope
Stayed in February 2023
Reviewed: February 6, 2023
Diamond
United States of AmericaThe smell the heat wasn't working properly the sheets had blood on them
The location
Stayed in February 2023
Reviewed: December 29, 2022
Reeves
United States of AmericaSheets were stained and roaches very unpleasant
Location prices convenience was all good
Stayed in December 2022
Reviewed: May 9, 2022
Elmer
United States of AmericaNo coffee maker in the room. The walls were not good.
The place was clean.
Stayed in May 2022
Reviewed: October 9, 2021
Heather
United States of AmericaStrong smell of cigarettes throughout hotel. Door stuck and took several tries to open. Hotel appears to be minimally maintained.
I needed a bed and a shower and it had that.
Stayed in October 2021
Reviewed: August 11, 2021
Jada
United States of AmericaIt needs to be upgraded. Smells bad. Old things peeling, broken.
Stayed in August 2021
Reviewed: June 25, 2021
Arroyo
United States of AmericaRooms smelt smokey and dusty.
Accessibility to stores, highway
Stayed in June 2021
Reviewed: April 10, 2024
Rotimi
United States of AmericaBase of the lamp was not cleaned!
Location and staff
Stayed in April 2024
Reviewed: April 7, 2024
Johnson
United States of AmericaNothing
Everything
Stayed in February 2024
Reviewed: April 2, 2024
Baltazar
United States of AmericaNeeds remodeling, lots of holes & dirtiness, roaches & leak marks on walls.
Fast check in
Stayed in April 2024
Reviewed: March 26, 2024
Shante
United States of AmericaMean and rude front desk person she told me my room was canceled that I booked online.. I told her that I figured that I could just pay at the property like the website booking says she stated to me that I used f word when I clearly said I figured...... that I can pay in person. She was very nasty after that was trying to put me out not knowing the guy standing behind me was my boyfriend told me I need to move someone's behind me I told her he's with me she screamed don't use the f word you can get out I said the word figured is a cuss word?? how is that possible??? I felt very uncomfortable she was on the third floor for most of the night watching me listening to us I was very uncomfortable at this hotel I will never book here again on top of the carpets being dirty and nasty they need to shampoo the floors.. Every time I would shower and then walk on the carpet and then go into the bathroom all you see is dirt on the floor from my clean feet that's insane no comforter on top of that junkies on the floor slamming the doors all night long it was hard to sleep😔 I was honestly paranoid because of her behavior as far as being racist I was not sure if the police was going to eventually kick the door in randomly through the night very uncomfortable. I don't understand how she misunderstood me saying I figured and mistaken me using the word figured as a curse word it sounds like she was just giving a black girl a hard time being difficult to me for no reason when I'm a paying customer I usually pay with my credit card but instead I chose to pay in cash because I just didn't trust her at that point 🥺🥺🥺
Nouthin
Stayed in March 2024
Reviewed: March 26, 2024
Shante
United States of AmericaRude racist older white woman was very rude to me she kept popping up on my floor which was the third floor randomly at night I think she was watching me
Stayed in March 2024
Reviewed: March 21, 2024
Ambur
United States of AmericaVery ran down and dirty .. Many of Random and creepy men not a safe place for anybody especially women or children ..
Nice staff very nice and helpful
Stayed in March 2024
Reviewed: March 16, 2024
Waldron
United States of AmericaAnd it was very clean and quiet
Stayed in February 2024
Reviewed: March 4, 2024
Bryan
United States of AmericaThe price was cheaper on Priceline but it has gone up.
Stayed in February 2024
Reviewed: January 25, 2024
Amanda
United States of AmericaAll of it.
The building should be condemned. It smelled like an ashtray and the rooms were falling apart
Stayed in January 2024
Reviewed: December 12, 2023
Neal
United States of AmericaIt was dirty, staff was rude, it smelt really bad
The property is next to restaurants
Stayed in December 2023
Reviewed: November 25, 2023
Trejos
United States of AmericaN/A
Staff very polite and friendly.
Stayed in October 2023
Reviewed: November 3, 2023
Seng
United States of AmericaNothing
Good service
Stayed in October 2023
Reviewed: September 17, 2023
Crystal
United States of AmericaProperty needs a little updating and the rooms across from mine smelt like weed in the hallway and elevators.
Convenient to shopping centers and food
Stayed in September 2023
Brannenburg, Germany
Le Mans, France
Yogyakarta, Indonesia
Dinuba, USA
Vézénobres, France
Schladming, Austria
Tobia, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content