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  5. Reviews of Extended Stay America Select Suites - Hartford - Manchester

Reviews of Extended Stay America Select Suites - Hartford - Manchester This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

340 Tolland Tpke., Manchester, CT 06040, United States of America

#8 of 8 hotels in Manchester

Guests' Choice

Review Score

Based on 138 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    7.7

  • Facilities

    6.3

  • Staff

    7.6

  • Value for money

    6.3

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    7.0
    it served its purpose as a nice stop from the winter storm
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    effective a week ago they no longer serve breakfast and have no coffee in the lobby

    convenient to I-84 and local restaurants.

    Stayed in March 2024

  • Reviewed: January 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Scrapper to icy car window

    Stayed in January 2024

  • Reviewed: November 25, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Better breakfast

    Stayed in November 2023

  • Reviewed: September 12, 2023

    5.0
    A place to stay when you are tired of driving
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Breakfast was almost nonexistent and located next to the front door that kept opening when you moved.

    Convenient location off the highway

    Stayed in September 2023

  • Reviewed: August 14, 2023

    7.0
    ok
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 6 nights

    no hot breakfast. did not like the grab n go

    Stayed in July 2023

  • Reviewed: August 8, 2023

    7.0
    Good for the price
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk woman in the morning was not friendly and unaccommodating. Called for a coffee maker and she did not want to help me. Never got the coffee maker, went to Dunkin’ Donuts down the road

    Had our dog and they gave us a room at the end of the hall by the outside door which was a great location, room was good especially for being pet friendly. The person who checked us in was very friendly and helpful.

    Stayed in August 2023

  • Reviewed: July 1, 2023

    5.0
    Good enough location. Front people were nice.
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A/C directly on me

    Had little kitchen

    Stayed in June 2023

  • Reviewed: May 24, 2023

    5.0
    This was a bare minimum serviced motel. Expect to have nothing provided of quality.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    Breakfast. Better quality soap and shampoo. A coffee maker for the room with coffee.

    Breakfast was absolutely minimal. No decaf coffee, a few very mediocre muffins and granola bars. Worst I've seen in many years.

    Stayed in May 2023

  • Reviewed: April 6, 2023

    6.0
    Ok besides the pillow situation that’s now causing me pain
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows was very uncomfortable I woke up with severe pain in my neck that won’t go away & this is the second day I took pills used head pad & none of it worked now I’m going to have to go into a walk-in client to receive a stronger medication

    Breakfast I was more thinking about eggs & things didn’t know it would only be oatmeal & granola bars

    Stayed in April 2023

  • Reviewed: March 20, 2023

    6.0
    I wasn’t really in the room since I was in town for a wedding but when I walked in there’s was a pretzel and dirt under
    • Leisure trip
    • Travelers with friends
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    how dirty the room was

    friendly workers

    Stayed in March 2023

  • Reviewed: February 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms need a bit of an update.

    Close to local restaurants and shopping centers.

    Stayed in January 2023

  • Reviewed: November 27, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    You only get housekeeping every 2weeks not helpful if staying here for 3-4 days.

    Stayed in November 2022

  • Reviewed: May 9, 2022

    5.0
    It was fair, nothing special.
    • Leisure trip
    • Solo traveler
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed very uncomfortable. Noisy throughout the night.

    Staff friendly. Good location.

    Stayed in May 2022

  • Reviewed: April 26, 2022

    7.0
    Overall I would patronize this location again
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No comforter on bed. Better/more kitchen utensils. Staff at times inaccessible and not very friendly

    The room was exceptionally clean

    Stayed in April 2022

  • Reviewed: October 29, 2021

    5.0
    Wouldn't return. Too many other places in the area.
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    I was happy to have the kitchen. However, every cabinet was empty. If you need spoon, call the desk and they tell you to come down and get one. Coffee maker, same thing. Cup, same thing. There was nothing in the room. Whatever you needed you had to go to the desk to get it. No ice maker in hotel either. When you check into your room there's two empty ice trays in the freezer. That doesn't help very much.

    Location is very convenient

    Stayed in October 2021

  • Reviewed: October 4, 2021

    5.0
    Quick sleepover For Big E Fair
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The noise. There was a party on the side parking lot with music. There were people hanging out in a car directly in front of the front doors, talking to a person hanging out of the second story window. The fire alarm went off at 9:30 am, and fire trucks arrived to declare a false alarm.

    We were happy to find an affordable place close enough to the Big E. We waited until the last minute, drove in from NY, and we were glad to have a place to crash after a long day at the fair!

    Stayed in October 2021

  • Reviewed: October 3, 2021

    6.0
    Adequate ok accommodations and quiet. Old run down room but ok.
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The kitchen was not supplied , stovetop dirty and old. Could have been cleaner. Dog fee was ridiculous and makes the cost prohibitive to come back.

    The grounds were good for walking dogs and it was quiet. Beds were ok, kitchen was not.

    Stayed in October 2021

  • Reviewed: October 1, 2021

    6.0
    Don't plan on returning. Staff was great but overworked. Person at desk was also washing towels.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    Having to ask for everything...I think the plastic tub could of been on the counter in the room instead of having to ask for glasses, etc. My feet hurt so I walked around in my white socks during the evening...the socks were so filthy at the end of each day.. .carpets and floors should of been more than just vacuumed. The bed almost tipped over when my husband and I sat on the edge to watch tv together.

    Stayed in September 2021

  • Reviewed: September 17, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Towel exchange process to get clean towels; no daily maid service at least to make bed and provide clean towels.

    Friendly, clean

    Stayed in September 2021

  • Reviewed: September 11, 2021

    5.0
    Was able to sleep at this hotel near route 84
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location was near route 84, food and I did sleep

    Stayed in September 2021

  • Reviewed: August 4, 2021

    5.0
    Just fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No toster or coffee maker in the room. Not enought pillow, only 3. And no ice maker in the building. You have to meke your ice in the fridge in the room. And the kitchen is all empty like no pots or plates or utensils.

    Location. Tv and lot of towels

    Stayed in August 2021

  • Reviewed: July 16, 2021

    5.0
    Acceptable but room could use update. Staff very nice.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled very musty. Blanket on bed had burn holes in it.

    Location excellent. Rooms need to be updated. Window in room found open. Evening staff excellent and resolved window problem immediately.

    Stayed in July 2021

  • Reviewed: April 6, 2024

    2.0
    We will never stay at one of these again.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The minute you walk in all you could smell was marijuana from the lobby/front desk, my children & other children were exposed to this. The first room we arrived to had a leak in the ceiling, they gave us a different one without hesitation. First night fire trucks arrived, we were not informed why. They did not send any notifications that the rooms would no longer be equipped with anything listed in the description or that they were stopping breakfast the week of our arrival. No staff available without calling someone during the overnight. lesson learned to never stay again.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I have nothing positive to say about this hotel.

    Stayed in March 2024

Showing 1 - 25

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