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  5. Reviews of Extended Stay America Suites - Auburn Hills - University Drive

Reviews of Extended Stay America Suites - Auburn Hills - University Drive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3315 University Drive, Auburn Hills, MI 48326, United States of America

#17 of 20 hotels in Auburn Hills

Guests' Choice

Review Score

Based on 227 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.2

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    7.7

  • Value for money

    7.3

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    6.0
    If you need a place to stay cheap with NO extras this is it.
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights

    The rooms had a kitchen but nothing that could be used in it. No utensils, or kitchen items. No coffee pot in the room either and it did say you request one but when we did we were told they didn't have them. They also did not have ice machines or ice buckets. The lobby and elevator smelled like cigarettes and pot but unfortunately I feel like that is becoming the norm in most MI hotels now.

    The location was close to the Great Lakes crossing mall but on a quieter side road that was not super busy so that was nice. The rooms were basic which I guess I was expecting with it being a lower priced stay. It wasn't cheap though.

    Stayed in March 2024

  • Reviewed: April 21, 2024

    6.0
    Pleasant
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom sink and counters were filthy.

    Staff was friendly

    Stayed in April 2024

  • Reviewed: April 12, 2024

    6.0
    Good location but needs renovations. You pay for what you get.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room clearly needed to be renovated. The refrigerator had scratches on it, the bath tub has chipped paint or plastic and the TV had horrible signal.

    The property was in a good location for my visit

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Would stay at this property again
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    Easy to check in. Staff was very responsive throughout the stay

    Stayed in April 2024

  • Reviewed: March 5, 2024

    8.0
    great location, clean rooms, good price
    • Business trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For some reason, the thermostat was set to 86° in the room and it was difficult to bring the temperature down to something normal.

    Very reasonably priced location that is close to everything.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    6.0
    A last minute 10 hour rest spot
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It really isn't up to what we usually stay in and we aren't fancy. But our room was clean, well stocked, warm, and met our needs. Really shouldn't list breakfast on listing. A few muffins and granola bars for an offering. But the coffee was hot and fresh

    It was quiet and the room was spacious. Needed a very last minute hotel and this was fine with a good price point

    Stayed in January 2024

  • Reviewed: December 23, 2023

    7.0
    It was ok , but i thought It would be nicer.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn't very clean. Bad electric outlet by bed Lamp didn't work.

    Didn't get up in time

    Stayed in November 2023

  • Reviewed: November 22, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is very poor.

    Location

    Stayed in November 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There’s no indoor pool and nothing much to do beside take a walk maybe around the building and last but not least my room had a stench that smelled like bad water or moldy air

    The breakfast was free and there was fresh coffee every morning I liked that

    Stayed in September 2023

  • Reviewed: September 30, 2023

    7.0
    It was ok for the price.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no coffee at 7:00. We returned at 8:30 and there was coffee, but no cups. The area was a mess and the “breakfast” was broken granola bars. Our room had a weird odor.

    The location was perfect, the room was clean and the bed was comfortable.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Overall good, it’s what I needed for a good price
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Several spiders in the room

    Location and staff

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    Great Room and Great Value for Money
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Stayed four days. My room was not cleaned once.

    Very nice room. Great Kitchen, good nice T.V

    Stayed in August 2023

  • Reviewed: August 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room had not been clean. Staff immediately moved us to a different room 2nd room cleaning could have been better, but was livable.

    Friendly staff Location

    Stayed in August 2023

  • Reviewed: August 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No amenities whatsoever in the room.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom sink plugged up had to ask for a new phone alarm clock in the room. Had to ask for a coffee pot. The electrical sockets in the kitchen did not work

    The staff was very good but I thought the place could be a lot cleaner. There was mold in the bathroom and read below

    Stayed in August 2023

  • Reviewed: June 10, 2023

    7.0
    came for leisure, staff friendly helpful and accommodating for early checkin
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    issue with key card and door. the staff was very friendly and helpful when needed but batteries needed to be changed and it was an inconvenience as we got locked out.

    good location, staff very friendly, rooms clean

    Stayed in June 2023

  • Reviewed: June 5, 2023

    7.0
    for a one night stop it was fine.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast was poor selection. not comfortable with the stairs being so far away at the ends of the building.

    clean, friendly and served its purpose

    Stayed in June 2023

  • Reviewed: March 3, 2023

    7.0
    Good
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's smelt like an old dirty motel, cigarette smoke all over. The lighting was very dark in the hallways. Dirty towels with stains on them, dirty refrigerator, no remote control, the TV was way too small. Plugs were hidden temperature control was horrible.

    The toliet was the right size for a big man.

    Stayed in February 2023

  • Reviewed: January 7, 2023

    8.0
    Very nice night desk person. Very clean and quiet facility. Very clean and spacious room. Good price
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Very minimal. I would not call this a breakfast.

    Coffee and muffin.

    Stayed in January 2023

  • Reviewed: December 27, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee in the room and wall was not well insulate since you can heard people in the hallway making noise

    Good price and the room was spacious

    Stayed in November 2022

  • Reviewed: October 24, 2022

    7.0
    Average hotel experience, would come back.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    internet didn’t work, paid for an upgraded WiFi and still didn’t work. Staff couldn’t help me. Weird smoky smell in elevator and hallways

    Room was nice and property were nice.

    Stayed in October 2022

  • Reviewed: October 17, 2022

    7.0
    Great location, but would not stay again.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The lobby and most of the hotel WREAKED of weed. the carpet had stains all over and the shower had black mold all over the trip.

    In a great location to the university to visit!

    Stayed in October 2022

  • Reviewed: October 13, 2022

    6.0
    The receptionist, when we checked in was very friendly, multiple times, we walked in and out of the building, and other
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    facilities, hallways were quite worn

    location , value

    Stayed in October 2022

  • Reviewed: August 28, 2022

    7.0
    Our stay was over all very nice. Location was perfect, room was mostly cozy and staff was friendly.
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a bit dusty and there was a stain on the white blanket.

    The location was great, the facility was nice. The room was a little dusty and the staff was very helpful. We did not have any breakfast. I would stay here again.

    Stayed in August 2022

Showing 1 - 25

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