9824 West Camelback Road, Glendale, AZ 85305, United States of America
#12 of 34 hotels in Glendale
Guests' ChoiceBased on 522 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Inna
Estoniaeven the coffee shop was supposed to be open since 7-... It was closed all the time since I stayed there Saturday-Monday. There was no sign, no people about the reason either
modern facility, music, atmosphere
Stayed in April 2024
Reviewed: March 23, 2024
Chris
United States of AmericaNot much walkable around there
Great location for spring training access to several parks.
Stayed in March 2024
Reviewed: March 23, 2024
Ken
MexicoThe hotel was overpriced at over $360 a night including taxes. It was not close enough to the Camelback Park to walk. And one night i received no maid service and was told after that i needed to request maid service.
The breakfast was ample with a good variety of foods. The property was very clean. The room was large and well appointed. There was a Culvers on the property lot. The staff was pleasnt.
Stayed in March 2024
Reviewed: March 17, 2024
Brian
United States of AmericaIt was noise at time.
Close to area we needed to be.
Stayed in March 2024
Reviewed: March 10, 2024
Julie
United States of AmericaThe walls in our room on the first floor were as thin as tissue paper. I could literally hear the woman on the phone in the next room telling the person she was talking to on the phone; her phone number. The breakfast was not good quality….at all. The eggs were bad, the sausages under cooked, the breads were stale, the fruit was not fresh and the coffee had to be made out of a machine that looked like something from the 1980’s,….and tasted like it. There’s not a lot of work that would have to go into making FRESH coffee…
Cleanliness, friendliness, location
Stayed in March 2024
Reviewed: March 8, 2024
Arthur
United States of AmericaNo complaints
The lady that took care of the breakfast, exceptional service, good food.
Stayed in March 2024
Reviewed: March 8, 2024
Carla
United States of AmericaNot enough lighting, especially near the closet.
Large room. Sofa. Nice tv.
Stayed in March 2024
Reviewed: March 5, 2024
Carolyn
United States of AmericaPillows and nowhere to hang towels.
The room was nice.
Stayed in March 2024
Reviewed: March 4, 2024
Kraig
United States of AmericaNice clean room. Friendly staff
Stayed in February 2024
Reviewed: March 2, 2024
Jerry
United States of AmericaBed was a little too firm for me. Although i did sleep through the night. Also the water pressure in the shower was not strong. Other than that, everything else was great.
Great location. Plenty of food places nearby. Freeway is close. Plenty of parking. Room was a good size. Bathroom was bigger than most. Breakfast was a variety of items (eggs, sausage, Chorizos and ceral). Staff was very friendly. Check in/out was a breeze. Will definately stay here again
Stayed in March 2024
Reviewed: March 1, 2024
Karen
United States of AmericaRooms look a little old and tired. Stains in bathtub, shower head old and didn’t work well.
Great location. Friendly staff. Rooms could use some updating.
Stayed in February 2024
Reviewed: January 15, 2024
Nilaya
United States of AmericaHot outdoor pool!
Stayed in January 2024
Reviewed: January 9, 2024
Hector
United States of AmericaNeeds a small two chair and dining Table as well as a FULL BODY MIRROR
Breakfast All included, Location, service at counter, Friendly staff
Stayed in January 2024
Reviewed: December 9, 2023
Chris
United States of AmericaThe side close to the highway is decently loud throughout the night.
Stayed in December 2023
Reviewed: November 26, 2023
Miguel
United States of AmericaThe door wouldn’t latch therefore not locking, we had to pull the door from the outside to lock it.
Very clean, spacious, and quiet.
Stayed in November 2023
Reviewed: November 21, 2023
Anthony
United States of AmericaFreeway noise bottles and cigarettes left in pool area breakfast mediocre
Stayed in November 2023
Reviewed: November 20, 2023
Linda
United States of AmericaThe people up stairs were a little loud and I heard the toilet water running down the pipes with a every flush. Also, the traffic on the 101 was a bit much. So I didn't sleep well.
Well decorated, clean, secure, nice bed, food and staff.
Stayed in November 2023
Reviewed: November 2, 2023
Ruben
United States of AmericaJust had that old smell
It was clean
Stayed in November 2023
Reviewed: November 1, 2023
Brian
United States of AmericaNo airport shuttle. It's 2023
Stayed in October 2023
Reviewed: October 31, 2023
Jessica
United States of AmericaThe breakfast was horrible, same breakfast for 2 days straight. Needs to have a better selection and more options.
It was a great location to the stadium and everything around the location
Stayed in October 2023
Reviewed: October 2, 2023
Michael
United States of Americanone of the soda machines or ice machines didnt work on any floor
breakfast was ok . location was perfect for where i was going. and the room was perfect. the staff was also very nice!
Stayed in September 2023
Reviewed: September 19, 2023
Selena
United States of AmericaNo shuttle service even though it was on website as a perk, the shower didn’t drain very well
Loved the room and bed, very comfy. I also liked the breakfast. Good location
Stayed in September 2023
Reviewed: September 11, 2023
Brittney
United States of AmericaThe pillows! I hate feather pillows and wish there were other options.
The hotel was very clean and the room was spacious. Free breakfast was great and the staff were all very nice.
Stayed in September 2023
Reviewed: September 5, 2023
Roe
United States of AmericaRude front desk manager.. Staff telling customers different information.. We were told they were going to refund us the last night stay since the concert was cancelled. Next meeting manager told all of us no.. We all checked out a day early and they kept all our money.
Room size
Stayed in September 2023
Lovran, Croatia
Hajdúszoboszló, Hungary
Udawalawe, Sri Lanka
Beijing, China
Miura, Japan
Waidring, Austria
Luodong, Taiwan
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content