111 Westfield Court, Clarksville, TN 37040, United States of America
#35 of 40 hotels in Clarksville
Guests' ChoiceBased on 200 hotel reviews
5.8Cleanliness
6.5
Comfort
6.5
Location
7.6
Facilities
6.2
Staff
6.5
Value for money
6.5
Free WiFi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 6, 2023
Camarena
United States of AmericaThey were watching the us like we did something wrong.. called our room and said we had two other people staying in our rooms we clearly did not.. had to pay a $60 deposit just in case they saw there’s two people again. Very alarming and uncomfortable.. will not be staying here again
Stayed in September 2023
Reviewed: July 12, 2023
George
United States of AmericaI Diiiiidn't Like How They Scammed Me Outta An Additional $20 4'The King Smoking Wheennn I Checked In... I Know I Booked A King Smoking Thru Y'all... The Original Cost Tax Included Was $69.32... When I Got There & Chx'd'n... The Clerk Told Me I Booked A King Non-Smoking... I Knoooow 4 Certain I Booked A King Smoking B'Cauz When The Option 4 Either Smoking/Non-Smoking Pop'd'Up... I Specifically & Intentionally Selected The Smoking Option B'Cauz I Smoke... Soooooo... I Would Prefer'2 Smoke In Comfort Of My Room Thaannn 2'Keep Having'2 Get Dressed & Go Outside When I Wanted'2 Smoke... Noooww... Here's The Crazy Part... Then He Told Me If I Want'2 Change'2 Smoking From Non-Smoking... I Gotta Pay $20 Xtra... Buuuttt... If I Want'2 Keep The King Non-Smoking... I Would Have'2 Make A $60 Cash Deposit... How's Thaaaat Make Any Sense???... I Gotta Pay $20 Extra 2'Change The King Non-Smoking He Said I Booked/Paid'4 Thru Y'all 2'The King Smoking I Knoooow Booked/Paid'4 Thru Y'all???... Or... I Gotta Pay A $60 Cash Deposit 2'Keep The Room I Already Booked/Paid'4'It Thru Y'all???... Since It Was After 9p.m., The $$$ 4'The Room Had Already Been Drawn From My Account & I Diiiiidn't Have Enough $$$ 2'Get A Room Elsewhere... I Went Ahead & Paid The Xtra $20 2'Get The King Smoking Room I Already Paid'4... Which Reeaallly Phuuuuck'd'Me'Up... B'Cauz... Thaaaat Was The Last $20 I Had Thaaaat Nite... I Was Gonna Use'It 2'Get Food & Cigs After I Chx'd'n... Needless 2'Say... I Went'2 Sleep Hungry & Stressed...
I Like The Cleanliness Of The Room... The Firm Yet Softness Of The Bed... &... The Huge Shower Head Was Relaxing...
Stayed in July 2023
Reviewed: May 3, 2023
Morgan
United States of Americano breakfast, lobby under construction, reluctant to give extra bath towels, still entered room when told not to clean.
easy access to location
Stayed in April 2023
Reviewed: January 10, 2023
Parunina
United States of AmericaCigarettes smoke was coming in my room from the outside Only 2 towels for 4 people were not enough
Pretty clean room
Stayed in January 2023
Reviewed: October 26, 2022
Delores
United States of AmericaNeeds some up keep
Location was great
Stayed in October 2022
Reviewed: October 26, 2022
Eric
United States of AmericaToilet ran and not good tv channels. Could use updated.
It was clean and comfortable for the price.
Stayed in October 2022
Reviewed: October 12, 2022
Diana
United States of AmericaWe were sad to the front desk (appeared to be a hispanic woman) request $50 cash deposit for a non-smoking room of a black woman (who looked professional) who was in the lobby at the same time as us and traveling alone. We also had requested a non-smoking room but have never, ever been asked for a CASH deposit. We are familiar with deposits, but never cash, and always clearly stated when doing an online reservation.
There was no breakfast, which was fine. We primarily look for value.
Stayed in October 2022
Reviewed: September 26, 2022
Mark
United States of AmericaThe breakfast area door was locked and there was no breakfast due to COVID concerns. However, when making our reservation online, the location's website made no mention of this. So nothing upon which to comment when it comes to breakfast. We had to obtain new electronic keys each day we stayed at the hotel. When we returned to the hotel each of the three evenings, our electronic key cards would not open the door to our room. That meant a trip to the front desk each day to have the cards re-coded.
Nice firm beds and clean linens.
Stayed in September 2022
Reviewed: August 11, 2022
Mary
United States of Americathe pool was closed
quiet
Stayed in August 2022
Reviewed: August 11, 2022
Janice
United States of Americaolder and could use some updates. Staff all walked in and no lobby, breakfast was deleted.
close to exit of interstate
Stayed in August 2022
Reviewed: April 10, 2022
Everett
United States of AmericaThat they charged us an extra 25 dollars for a smoking room.
That is was somewhere to stretch out
Stayed in April 2022
Reviewed: January 30, 2022
Courtney
United States of Americathe night lady was very rude and seemed to not like her job when you asked for help and apparently you have to have $50 cash deposit when you check in
it was close to plenty of restaurants and highways
Stayed in January 2022
Reviewed: November 27, 2021
Shan
United States of Americathe is apparently a deposit of cash for non smoking rooms and that information was not disclosed before arrival.
the location
Stayed in November 2021
Reviewed: November 22, 2021
Jennifer
United States of Americaroom wasn’t expected…I booked a king suite and there was supposed to be a sofa in the room but there wasn’t
nice location
Stayed in November 2021
Reviewed: October 31, 2021
Kenneth
United States of Americanothing
location
Stayed in October 2021
Reviewed: August 28, 2021
Roechell
United States of AmericaOffice people are pretty rude Not necessarily funny or welcoming at all absolutely a lack of people skills and Customer Care
Location
Stayed in August 2021
Reviewed: August 21, 2021
Jane
United States of AmericaRoom smelled bad, carpet and bathroom dingy. No shampoo and soap was opened.
Beds were comfortable, room was in the back away from traffic noise
Stayed in August 2021
Reviewed: August 2, 2021
Jodie
United States of AmericaI didn't like the fact that I went to visit my kids and we all went swimming, an hour into us being in the pool they said no visitors in the pool who weren't in my room. Also still had to give $50 deposit even though I already reserved and paid for the room
The room was ok. Ac worked great. Didn't use the coffee maker it looked old and dirty,. Location was convienent though
Stayed in July 2021
Reviewed: June 19, 2021
Susan
United States of Americathere was a mixup with my reservation resulting in me getting charged twice. Still waiting for my refund. Also no coffee available.
Very clean and room and beds very nice.
Stayed in June 2021
Reviewed: April 28, 2024
Josh
United States of AmericaFront desk people didn’t speak English. when we checked in the lobby was full of junk. the owner had his dog barking at everyone in the lobby. Refused a refund when we had an early check out his policy was before 11 but we had no idea we were checking out early.
It’s close to the highway
Stayed in April 2024
Reviewed: April 18, 2024
Alicia
United States of AmericaThey tried to charge me a $250 cash deposit because of my service animal
Stayed in April 2024
Reviewed: April 10, 2024
Jacqueline
United States of AmericaThe worst hotel I have ever stayed at. I felt physically unsafe because of how unfriendly and hostile the staff were. No breakfast even though the room description said breakfast was included. I wish I'd read the other reviews more closely that mentioned the cash "safety" deposit that often doesn't get returned; this was consistent with our experience. Keep in mind that you may end up paying $50-60 more than the listed price once they keep your cash deposit, and stay somewhere else. There are lots of much better looking options nearby.
Stayed in April 2024
Reviewed: April 7, 2024
Jack
United States of AmericaNo complaints. All was good.
This place was fantastic
Stayed in April 2024
Reviewed: November 19, 2023
Melissa
United States of AmericaDirty
Needs a lot of work
Stayed in October 2023
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