Reviews of Hyatt Place Nashville Opryland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
220 Rudy Circle, Nashville, TN 37214, United States of America
#123 of 197 hotels in Nashville
Guests' ChoiceReview Score
Based on 543 hotel reviews
7.9Score breakdown
-
Cleanliness
8.3
-
Comfort
8.3
-
Location
8.8
-
Facilities
8.1
-
Staff
8.8
-
Value for money
7.7
-
Free Wifi
8.2
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: June 9, 2024
Mary
United States of America9 Reviews1 helpful vote9.0“Memorable.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Location was convenient to be near Opryland area and close to airport and downtown.
The staff was exceptionally friendly and kind! First time I have ever hugged a receptionist. That is how great they were.
Stayed in June 2024
-
Reviewed: June 4, 2024
Sean
Ireland1 review8.0“Enjoyable stay.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
It was a bit pricey.
The staff were friendly and helpful, and the location was handy for The Grand Ole Opry.
Stayed in June 2024
-
Reviewed: May 23, 2024
Lamar
United States of America1 review9.0“Great experience”- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
NA
The staff was amazing and attentive!
Stayed in May 2024
-
Reviewed: May 19, 2024
Jeff
United States of America3 Reviews7.0“It was okay.”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Didn’t like the fact that both of our iPhone charging cords and plug ins that we left in the room upon checkout, were never found, even after describing them. We had to go and buy 2 more sets for the rest of our trip. One of the cleaning people had to have taken them and never turned them in. Bathroom was pretty cramped. Ran out of coffee numerous times at breakfast.
Shuttle service
Stayed in April 2024
-
Reviewed: May 16, 2024
Rachel
United Kingdom32 Reviews8.0“Good find in opry area with bus to downtown”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Little dated but would expect that given cost was so reasonable. Would stay again
Huge room Pleasant staff Bus to downtown right outside
Stayed in May 2024
-
Reviewed: April 21, 2024
Paul
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Not much to complain about.
Comfortable rooms. Very clean. Super friendly staff.
Stayed in April 2024
-
Reviewed: April 15, 2024
Janet
United States of America3 Reviews9.0“We checked in late at 10:00 pm. Checked out at 10:00 am. We were in town to visit our daughter and her family that live”- • Couple
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was average at best.
Location
Stayed in April 2024
-
Reviewed: April 10, 2024
Emily
United States of America1 review9.0“Clean, good food, great staff. Great for families. Would stay again.”- • Business trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
The lay out of the room was odd. Hard to see and hear the TV from the bed by the window. Wished there were more traditional tables to eat breakfast at instead of the lounge/couch type furniture. My kiddos made a mess because they couldn't sit all the way up to the table. It was hard to get the return shuttle back to the Hyatt from the Gaylord. I think my family ended up taking a shuttle from one of the neighboring hotels.
Came with my family. I had a conference at the Gaylord and we needed a hotel with breakfast for my kiddos. The Hyatt was fantastic. DD and Keya at check in were so kind, friendly and helpful. The food at breakfast was hot and plentiful. The available water cooler and coffee was great to fill up before leaving the hotel. The shuttle to the Gaylord was very convenient. The room was clean and comfortable. The pillows were very cozy. My kids loved the cookies and brownies and definitely had more than their fair share. But it seemed like they were baking them up just for my kids. I enjoyed some tea in the evenings from the table by the elevators. So convenient. I was even able to get a late check out when I asked, but my family ended up not needing to come back for a nap. The staff was GREAT!
Stayed in April 2024
-
Reviewed: April 8, 2024
Tabitha
United States of America11 Reviews9.0“Definitely would stay again when visiting the opry area.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was packed. Wish there was more seating but they opened up a meeting room with extra seating.
It was really close to everything we wanted to do while in town. Bed was comfortable. Room was overall pretty clean.
Stayed in April 2024
-
Reviewed: April 7, 2024
Deann
United States of America2 Reviews7.0“Pay those ladies more! They deserve every penny.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
See above
First the two ladies working overnight/morning were amazing. They worked the front/seating area by themselves and were completely overwhelmed with the needs of guests both mornings - but neither of them let on to the customers. They were extremely friendly, kind, and worked their tails off. With that being said, there were not enough tables and breakfast ran out both mornings.
Stayed in April 2024
-
Reviewed: February 28, 2024
Paige
United States of America16 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 3 nights
Breakfast ended to early with to small kids hard to get down and out of kitchen by 9am
It was great and very comfortable. Good location
Stayed in December 2023
-
Reviewed: February 1, 2024
Anthony
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
I didn't like that they charge your card so many times and then the money goes back to your card they don't know what you have coming out your account they need to get that issue fix and paying for parking when you already pay for your room should be include in that
Stayed in January 2024
-
Reviewed: January 31, 2024
Charles
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
the bed
This is a little older place the room we had was fine, but the bed was not comfortable. the breakfast was good and the staff was great
Stayed in January 2024
-
Reviewed: January 10, 2024
Maria
Bonaire St. Eustatius and Saba2 Reviews9.0“It was safe and in a good location.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 4 nights
The door in the bathroom is hard to get out the way it opens and behind the door was dirty. The room could have been cleaner especially the corners in the bathroom.
That is was close to the Opray Mall
Stayed in January 2024
-
Reviewed: January 6, 2024
David
United States of America3 Reviews9.0“Staff was was very friendly and helpful.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 4 nights
- • Submitted from a mobile device
The bathroom was small and tight.
Rooms were clean and bed was comfortable.
Stayed in January 2024
-
Reviewed: January 3, 2024
Ally
Canada14 Reviews9.0“Overall it was good”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 5 nights
- • Submitted from a mobile device
Bathrooms are way too small and no microwave in room
Great staff and location was great. It’s also good to have the shuttle available for downtown
Stayed in January 2024
-
Reviewed: December 28, 2023
Rebecca
United States of America9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
Parking fees, payable to off-site service!
Great location, appreciated shuttle service.
Stayed in December 2023
-
Reviewed: December 21, 2023
Dimitri
Germany12 Reviews2 helpful votes7.0“A good choice for a short stay”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Older furnishing and the bathroom is very small.
Friendly staff, good location
Stayed in December 2023
-
Reviewed: December 13, 2023
Sandra
United States of America1 review9.0“Very nice and accommodating.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The parking in their lot had pay by phone which we didn’t like. It should be free to hotel guests. When we questioned the pay parking they did not put on our hotel bill.
The breakfast was excellent. They offered a variety of breakfast food. Our room was clean and comfortable. The staff was very helpful.
Stayed in December 2023
-
Reviewed: December 11, 2023
Alisha
United States of America1 review8.0“•Very enjoyable. •Liked the parking management. •LT, at front desk, was awesome. So nice and sincere. I appreciate that.”- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
•Tub didn’t drain properly in room. •Hotel shuttle service ended at 4 pm. •Mattress of one double bed was uneven and hard. Pillows were not comfortable. This was the first time I’ve ever had this issue. •No microwave in room or access to one. •Not enough seating for breakfast.
Location to restaurants and Opryland. Breakfast. Staff. Cleanliness.
Stayed in December 2023
-
Reviewed: November 22, 2023
Robert
Canada1 review8.0“Great stay … just did not like the ants.”- • Leisure trip
- • Couple
- • Specialty Double Room with Two Double Beds and Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
Ants were in the sink that kept coming out.
The host, Alex was the best. Friendly, helpful on all items, made us feel good staying there. Made us look to come back to the Hyatt Opryland
Stayed in October 2023
-
Reviewed: November 6, 2023
Westerbeck
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Didn't like how the bathroom was set up.
We liked the location to the Opryland and downtown Nashville
Stayed in November 2023
-
Reviewed: October 25, 2023
Danny
United States of America2 Reviews8.0“As expected”- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Lady checking us in on Sunday could not get off her phone long enough to speak to us. On a personal call
Breakfast was good.
Stayed in October 2023
-
Reviewed: October 9, 2023
Brian
Canada1 review7.0“Enjoyed the stay and was overall happy”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 6 nights
For the price of the stay the hotel could be updated
Room layout was excellent
Stayed in October 2023
Guests also reviewed these properties:
-
Stonecroft HotelRotherham, UK
-
Taldrwst FarmhouseDwyran, UK
-
Apartments KairosTrogir, Croatia
-
Hotel OzsoyGüzelçamlı, Turkey
-
Dundee Resort & Golf ClubWest Bay, Canada
-
MoselapartCochem, Germany
-
Hostal Doña IrmaPunta Arenas, Chile
-
Les Chalets Du Jardin AlpinVal-d'Isère, France
