175 Paoakalani Avenue, Waikiki, Honolulu, HI 96815, United States of America
#90 of 296 hotels in Honolulu
Guests' ChoiceBased on 1429 hotel reviews
7.8Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
7.8
Staff
8.9
Value for money
7.7
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Marites
CanadaEarlier check out
Close to the beach
Stayed in April 2024
Reviewed: April 16, 2024
Kohestani
CanadaA little bit need to walk to the beach , will be hard with baby
Nice and clean. Nice staff. Golaria is one of the nice staff
Stayed in April 2024
Reviewed: April 9, 2024
Gurpreet
CanadaThe elevators were problematic and the lobby was filled with students at times. Who wouldn't move or shift. That was definitely one of the downsides.
The breakfast and staff are all really nice.
Stayed in April 2024
Reviewed: April 2, 2024
Debra
CanadaLoud rooms Small sofa bed Elevators take a long time
Good breakfast Nice and helpful staff
Stayed in April 2024
Reviewed: March 21, 2024
Schnulle
United States of AmericaElevators were ridiculously slow. Hard to believe there are no service elevators as the housekeepers jam up the elevators daily. You can wait over 20 minutes during "peak" times for elevator.
Staff was friendly. Breakfast was good and nice variety.
Stayed in March 2024
Reviewed: March 14, 2024
Amanda
United States of AmericaBreakfast was excellent, staff was friendly and helpful. The beach was a couple blocks away and the bus stop was across the street.
Stayed in February 2024
Reviewed: March 12, 2024
Joi
United States of AmericaWe experienced electrical problems and plumbing during our stay. The plumbing caused the room to smell like sewage by the last day of our stay. The hotel staff fixed but only thing that was a bit disappointing.
Centrally located. Steps from beach, restaurants, and shopping. The room was spacious.
Stayed in February 2024
Reviewed: March 10, 2024
Jane
AustraliaNo kettle in the room to make hot water
Stayed in March 2024
Reviewed: March 6, 2024
Kyrie
United States of AmericaThe breakfast was ok, it would be fun to have more Hawaiian food offered, in my opinion
The location was gorgeous and the staff were very friendly we appreciated the complimentary money to use at the bar or cafe.
Stayed in February 2024
Reviewed: March 5, 2024
Catherine
United KingdomEverything!
Stayed in March 2024
Reviewed: February 26, 2024
Nathan
United States of AmericaNo hotel parking, and pickup/dropoff parking requires awkward drive around block each time from the nearby garage. Not even enough parking up front to check in.
The price to location on Waikiki was excellent.
Stayed in February 2024
Reviewed: February 26, 2024
Yoojin
Japanlocation, room and beach.
Stayed in February 2024
Reviewed: February 25, 2024
Hubert
United States of AmericaThe high rip off parking fees. $55 for overnight parking I don’t think so.
The included breakfast.
Stayed in February 2024
Reviewed: February 20, 2024
Eleni
United States of AmericaThe location was great, close to all shops and transportation. The room was clean.
Stayed in February 2024
Reviewed: February 16, 2024
Tracey
AustraliaVery clean and staff were very friendly and always happy to help
Stayed in February 2024
Reviewed: February 15, 2024
Katie
United States of AmericaThe breakfast buffet was convenient and the food was ok, it was very crowded but manageable if you are patient. Watch out for pigeons!
This hotel is in a great, convenient location close to great food and Waikiki beaches. The staff were very friendly and helpful. The room was comfortable and clean. It was very convenient to have free beach towels and boogie boards and chairs for (free) rental.
Stayed in February 2024
Reviewed: February 12, 2024
Dustin
United States of AmericaVery cramped valet area, lobby was odd as it was an open area and could be cramped when large parties were there. continental breakfast was lacking variety. Cost was high, but all costs in area are high.
It was a great location in Waikiki with easy access to restaurants and within walking distance to amazing beaches. Rooms had enough places for multiple people. Staff was helpful and friendly
Stayed in February 2024
Reviewed: February 10, 2024
Jessica
United States of AmericaOur view could have been better. I feel that the listing when booking the room should have been more upfront and honest about “ocean view” room. Much of the view was obstructed by several buildings, leaving only one small sliver of the ocean for viewing from the balcony. Also, the hotel could use more than two elevators. We often waited very long for the elevators, seeing as there are 19 floors with many guests to share just two elevators.
The staff at Hyatt Place was beyond helpful and kind, especially Angeline at the front desk. Angeline helped us with everything we needed and she couldn’t be kinder to our family. Thank you for making our stay terrific, Angeline! The Hyatt was also very clean, comfortable and our room was fairly large. We would definitely stay again!
Stayed in February 2024
Reviewed: February 7, 2024
Chad
CanadaThe continental breakfast is situated on the 4th floor. With only 2 elevator shafts and a mad rush to the breakfast each morning, it takes a long time to go to/from breakfast. It's also a hectic breakfast area with lots of seagulls and a very dated dining experience. During rainy days, part of it is relocated to the lobby. Not a great setup overall, but it's a value hotel so you get what you pay for.
A great location just off the Waikiki strip. Not too far from your daily needs like Waikiki Market and accessible to bus stops. The quality of service was great - Happy to provide us with towels each morning for the beach and saw that they offer some beach equipment, though we didn't make use of it. The proximity to the beach, particularly the low-tide area, was great for our 4 year old toddler. The continental breakfast was convenient. Not the highest of quality, but had all that you would need (eggs, sausage, bacon, toast, fruit, yogurt) and even caters to the Asian palette (rice, kimchi, miso soup).
Stayed in December 2023
Reviewed: February 5, 2024
Debbi
United States of AmericaIf you could hide the cleaning and towel trolleys on each floor when they are not being used, it would portray a much better ambiance.
Breakfast was excellent. There was a very nice variety to choose from.
Stayed in February 2024
Reviewed: February 1, 2024
Gary
United States of AmericaThe staff exceeded all expectations. They were truly awesome!
Stayed in January 2024
Reviewed: January 29, 2024
Pam
United States of AmericaThe parking is soooooo expensive, but it's expensive everywhere in Waikiki so we just went with it.
We liked the room, we loved the location. We went all over the island and had an amazing time.
Stayed in January 2024
Reviewed: January 28, 2024
Norman
AustraliaThe breakfast location - this area is not kept as the rest of the hotel. Maintenance and eye for detail is required.
Location is good - short distance walk from the beach
Stayed in January 2024
Reviewed: January 28, 2024
Rosie
United States of AmericaA bit of a distance I’m use to just crossing the street to the beach.
The hotel room was very spacious, the staff very friendly, you get some perks not mentioned & a gift bag upon arrival. Breakfast was decent. Small pool never saw anyone there. Good location.
Stayed in January 2024
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