208 Barton Springs Road, Austin, TX 78704, United States of America
#63 of 205 hotels in Austin
Guests' ChoiceBased on 613 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
8.7
Value for money
7.7
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Julie
United States of AmericaThe drinks were massively overpriced.
The location was great, overlooking the river and close walking many places.
Stayed in April 2024
Reviewed: April 13, 2024
Sherry
United States of AmericaPrices at the bar seemed high for the value
Walkable location to many good venues
Stayed in April 2024
Reviewed: April 11, 2024
Valerie
United States of AmericaCost of parking
Loved the patio room with river and city scape view
Stayed in April 2024
Reviewed: April 10, 2024
Michael
United States of AmericaThe font entrance was underwhelming, but once you walk through to the riverside all is redeemed.
The river view of the Austin city skyline was outstanding. It was so beautiful in the evening sitting on the back outdoor venue looking over the river watching the boats and kayaks.
Stayed in April 2024
Reviewed: April 10, 2024
Martin
United States of AmericaThe vents in the ceiling at the top of the atrium are very dirty. They appear very hard to reach, but when a guest sees that, they wonder what else might not be getting cleaned. The price was a little high, nearly $500/night for standard sized room with two beds.
We enjoyed the location near the river and the Congress Avenue bat bridge. The room was clean and comfortable. The lobby and elevators were clean. Walkable to South Congress.
Stayed in April 2024
Reviewed: March 3, 2024
Kevin
United States of AmericaProperty overall dated to the 1980s, but rooms are modern. Breakfast and terrace service not very good. Breakfast buffet automatically charges gratuity, was terrible service.
Great view, rooms are nice.
Stayed in March 2024
Reviewed: February 25, 2024
Kristina
United States of AmericaLocation and lake view
Stayed in January 2024
Reviewed: January 18, 2024
James
United KingdomI liked everything!
The decor was lovely inside. The hotel was well maintained and very clean. My sons loved that they could go in the hot tub at Christmas time. The staff were amazing, especially Tom at reception, who went out of his way for us after a tiring long journey to get there!
Stayed in December 2023
Reviewed: January 7, 2024
Douglas
United States of AmericaClean and friendly
Stayed in January 2024
Reviewed: November 11, 2023
Michael
United KingdomNo armchairs in room Bed linen was not changed during 8 night stay! Bath was tired
Location Proximity to downtown and South Austin and trail around lake Beds were comfortable View was as expected and paid for Staff excellent Food good
Stayed in November 2023
Reviewed: October 17, 2023
Daniel
United States of AmericaAn entire hotel that doesn’t have its own parking for guests for free… the price alone should have included parking.
Near Zilker
Stayed in October 2023
Reviewed: September 26, 2023
Martijn
United KingdomAt night there are some “interesting” people on the streets around the hotel
Spacious rooms, great amenities
Stayed in September 2023
Reviewed: September 2, 2023
Nancy
United States of AmericaComfortable chairs in room to sit and watch the view.
Beautiful view of the river from the room. Great access to boat cruise area.
Stayed in September 2023
Reviewed: September 1, 2023
Maria
United States of AmericaThe room a little small, lacking enough drawers
Beautiful facility in downtown area
Stayed in August 2023
Reviewed: August 31, 2023
Kristopher
United States of AmericaGreat location. Beautiful views of the city and bat bridge. Easy access to the trail along the river. Great staff.
Stayed in August 2023
Reviewed: August 28, 2023
Cynthia
United States of AmericaWe are members of the Hyatt rewards program and thought our breakfast was complimentary. Unfortunately we found out that the cost was not included in our stay.
We loved being near the water and the close proximity to the boats touring the lake.
Stayed in August 2023
Reviewed: August 28, 2023
Lisa
United States of AmericaThe food at the restaurant was average and overpriced. The cost to park in the garage was ridiculous when you could park right outside the door for 2/3 the cost. There could have been another chair in the room other than the desk chair. Everything was good, but nothing was "OMG Wow." Unless you are there to attend "Batfest, " you may want to choose another hotel or a different date to stay. Obviously, it was no fault of the hotel, but the music outside across the bridge was so loud we could hear and feel it in our room even with the TV on.
The room was very clean and fresh feeling. The front desk staff was very nice. Liked the Pharmacopeia toiletries in the bathroom. Was able to cast my phone to the TV screen. Good location to walk to a variety of restaurants.
Stayed in August 2023
Reviewed: August 7, 2023
Ruel
United States of Americacharges for parking and still have to tip valet
Corner room
Stayed in August 2023
Reviewed: July 23, 2023
Hans
United States of AmericaNo pool!
Everything, great location, beautiful room, elegant!
Stayed in June 2023
Reviewed: July 22, 2023
Duncan-smith
United States of AmericaNot good access to the river front by wheelchair
The lake
Stayed in July 2023
Reviewed: July 15, 2023
Marcin
PolandBreakfast should be improved, especially buffet for 30 usd is not worth of this money.
Nice and spacious modern rooms, great pool, nice decor and good location of the hotel. Good value for money.
Stayed in July 2023
Reviewed: July 9, 2023
Joe
United States of Americanot enough variety of drinks in the lobby selection
beautifull decor
Stayed in July 2023
Reviewed: July 6, 2023
Carol
Abkhazia, GeorgiaThe view of the lake everything is close to the hotel but very good view city, lake
Stayed in July 2023
Reviewed: July 6, 2023
Cameron
United States of AmericaIt was all a great experience! No complaints except for one! The bar didn't have blue moon on tap! But we managed with Michelob ultra! Lol 😂
Room 1416, it was lake side and a incredible view of Austin city lights! We also were right next to where the bats come out from the bridge, it was a birds eye view from our room our a short pleasant walk on the inner urban trail to a perfect gound level view where the bats fly out every evening at dusk! The food was great and convenient at the bar! We had some cold beer, ordered chips salsa and steak fajitas. The chips were not worth $12 but the steak fajitas were very good! We would definitely order the fajitas again! Parking was convenient, there is some kind of buss tour pick up and drop off in the front parking lot? Anyway I think because of that the parking at the entrance was desperate pay from the hotel. Turned out that the hotel has valet parking to their parking garage, it would be a 30% more cost over not using valet parking. All and all we can't wait for our next opportunity to stay there again, we would just love if we could stay in one of the rooms with a balcony!
Stayed in June 2023
Nijmegen, Netherlands
Paris, France
Ruinen, Netherlands
Paraty, Brazil
Kardharas, Greece
Stora Frö, Sweden
Davenport, USA
Split, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content