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  5. Reviews of Hyatt Regency Monterey Hotel and Spa

Reviews of Hyatt Regency Monterey Hotel and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 Old Golf Course Road, Monterey, CA 93940, United States of America

#31 of 62 hotels in Monterey

Guests' Choice

Review Score

Based on 597 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room with Accessible Shower - Disability Access
    • Stayed 3 nights

    Breakfast could have started slightly earlier than 07:00.

    Very comfortable hotel. Helpful staff. Excellent fitness room. Good breakfast.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    A great stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The windows had been left open so when we came in the room was cold. The reception area wasn't very cosy.

    You feel close to nature, despite being very close to the main dual-carriageway freeway. Lovely views over the golf course. I liked the choice of shower gel, shampoo etc. products. One of the best fitness centres I've seen in a hotel in a long time. Good commitment to sustainability by having communal water dispensers rather than producing plastic water bottles.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Had fun and the food was good
    • Business trip
    • Couple
    • King Room with Balcony and Golf Course View
    • Stayed 3 nights

    The bed was to hard.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Great stay! The staff were amazing and so sweet! I would re-book!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a gorgeous location, that had a beautiful amount of morning sun.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Well appointed and comfortable hotel. Definitely recommend.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a big fan of the addition $29 per day resort fee.

    Great amenities for families. 2 pool areas with various games like table tennis, bocce ball, etc. On site restaurant has good quality food and not too overpriced. Del Monte golf course is awesome for golfers.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights

    The hotel area is run down, the carpets in stairwells is very old and dated. Parts of the hotel need a refresh.

    The grounds and golf were excellent

    Stayed in March 2024

  • Reviewed: December 27, 2023

    9.0
    Family friendly
    • Leisure trip
    • Couple
    • King Room with Golf Course View
    • Stayed 1 night
    • Submitted from a mobile device

    The food menu at the bar closed at 8:30pm and the bar at 9pm. Considering that you are far from the city, it is hard to get food or a drink, so come prepared.

    The facilities, the fire pit, the sauna and spa, the fitness, the lobby area.

    Stayed in December 2023

  • Reviewed: November 6, 2023

    8.0
    Nice grounds. Clean room. Quiet location. Terrible food in dining room for dinner/expensive/disappo.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Disappointing dinner menu. Very limited. My son/husband ordered $20. hamburgers. Said hamburger 🍔 buns were COLD/expensive/not worth the $. Had Burger King on drive to Monterey/better price and better hamburger. I was disappointed with $14. glass of champagne/no bubbles/poured into a wine glass. Will stay at hotel again but eat elsewhere. Spent almost $200 for a terrible meal.

    Lovely location. Close to everything but quiet location. Room was very clean. Nice open bar/dining area. Have stayed here before when in Monterey/would stay again.

    Stayed in November 2023

  • Reviewed: October 19, 2023

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    As remote from downtown, footpaths would have been good.

    Hyatt quality

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Accessible Tub - Disability Access
    • Stayed 1 night

    Wasn't given instructions where the ice machine location. Not easy to find. When I walked in to check in, the front desk person really look down at me, like I didn't belong at the hotel.

    Room was very quiet. No loud noises.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night

    It was so busy and staff seemed unconcerned - not particularlly helpful. Maybe they were just burned out? Registration desk and resturant .... Not a good vibe. Loud kids running around in both areas and outside in a golf course bunker throwing the rakes in some sort of game (in the dark). Tranquility to match the serenity of the landscape was missing. Too expensive for what you get...

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Smores night, outdoor games for families

    Stayed in September 2023

  • Reviewed: September 2, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Room with Golf Course View
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much to complain about really - room service menu was a little limited, but overall a great stay

    Large estate, nice bar and dining room with good view of golf course

    Stayed in August 2023

  • Reviewed: August 30, 2023

    8.0
    Perfect for the short stay we needed it for. Clean, nice rooms and good location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    A bit confusing to find and access the room.

    Restaurant was perfect for breakfast. Food and service very good.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    Lovely hotel with wonderful small touches
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Patio
    • Stayed 1 night
    • Submitted from a mobile device

    View of the car park from the ground floor isn't great, but to be honest there's very little jot to like here.

    Wonderfully finished hotel that felt really friendly but still professional. Beds were incredibly comfortable with great touches like free refillable water bottles in room. The pool was great. Easy to get loungers.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    7.0
    Not 5 star hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed 3 nights. Not 5 star in my opinion but max 3. Our building and room looked old, no elevator so we had to carry our luggage to the third floor.

    Nice surroundings , lobby and very good breakfast.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Great.
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Bookings.com actually had a higher rate than if I used my AAA discount. My sister stayed the same amount of days and her rate was cheaper.

    The property had a lot of things to do for adults and children.

    Stayed in July 2023

  • Reviewed: August 3, 2023

    9.0
    Loved hotel and luxury rooms
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms could have had robes and slippers

    Loved the rooms Loved the facilities Loved the closeness to the sights

    Stayed in August 2023

  • Reviewed: July 24, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of elevator access, the rooms had lack of lighting, the hallway had mildew smell.

    The hallway had a mildew smell. The property elevator access was terribly designed and small. They property badly needs upgrades. Thank you

    Stayed in July 2023

  • Reviewed: July 21, 2023

    9.0
    It was quiet and comfortable… the staff were all friendly and attentive.. new Bathroom doors pls
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Again… the glass bathroom door was a bummer

    Great location! Peaceful… comfortable beds! The only bummer is the bathroom door is glass so when someone uses the bathroom at night it lights up the whole room disturbing everyone

    Stayed in July 2023

  • Reviewed: June 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location, friendly staff! Clean rooms !

    Stayed in April 2023

  • Reviewed: June 24, 2023

    9.0
    Beautiful hotel, left feeling very relaxed
    • Leisure trip
    • Couple
    • King Room with Golf Course View
    • Stayed 3 nights
    • Submitted from a mobile device

    The only slight downside is there isn’t too much nearby to the hotel in terms of other bars or restaurants. Not an issue if, like us, you enjoy a bit of a walk! Ubers are also readily available and can drop you into downtown for a pretty cheap fare. We walked to Downtown one evening and it took us maybe 20 minutes so it really wasn’t something that impacted our stay.

    My husband and I stayed here during our honeymoon road trip around California and it was the perfect place to unwind and indulge ourselves for a few days. The staff were incredibly friendly and helpful and the facilities were top notch. We particularly loved the outdoor terrace with its fire pits and relaxed seating, perfect for some late afternoon/early evening drinks. There’s also several pools on site which we sadly didn’t have the time to properly enjoy as we had so many other touristy activities planned in around Monterey. However, they looked fantastic from what we saw. We enjoyed a brilliant meal at the hotel’s restaurant on our first evening and our server was so lovely. When he found out we were on our honeymoon he brought over two glasses of champagne, some drinks vouchers and also deducted our dessert from our final bill. Such a lovely gesture, just wish we could remember his name as he was fantastic! My husband also played a round of golf at the hotel’s on-site golf course which was stunning. There’s a twilight deal which includes green fees and golf cart rental for a very reasonable price.

    Stayed in June 2023

  • Reviewed: June 23, 2023

    8.0
    Attractive grounds, plantings, convenience, Lots of places to sit and visit.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 3 nights

    Bathroom shower lacked any safety features such as a grab bar.

    Meal servers gracious and friendly-Breakfast Ordered food better than buffet.

    Stayed in June 2023

  • Reviewed: June 1, 2023

    9.0
    Had so much fun! If I ever do visit Monterey again, I will definitely be staying here again!
    • Leisure trip
    • Couple
    • King Room with Golf Course View
    • Stayed 3 nights
    • Submitted from a mobile device

    It was tricky getting to our room from the parking lot.

    The room was spacious and comfortable. The bar and sit down lobby area was so much fun. We didn’t get a chance to try out the restaurant but we did check out some of the dishes and it looked so yummy! I loved that the gym had Peloton bikes- so cool! The breakfast cafe was good and so convenient. I can’t remember the bartenders name but he was a younger Mexican guy from San Fran. He was great!

    Stayed in May 2023

Showing 1 - 25

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