4210 West Airport Freeway, Irving, TX 75062, United States of America
#16 of 86 hotels in Irving
Guests' ChoiceBased on 94 hotel reviews
8.5Cleanliness
8.8
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
8.8
Value for money
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 8, 2024
Stevie
United States of AmericaNothing jus a Lil pricey for the time of year but was worth it with the transportation to an from the airport
Location from the airport was very convenient and from the Cowboys Stadium plus they provided local transportation but everything was within walking distance
Stayed in December 2023
Reviewed: December 31, 2023
Lisa
United States of AmericaRooms and decor are dated, including a very dingy carpet throughout the hotel. The walls are thin, and the hotel is in desperate need of a makeover in so many ways. They also do not provide shuttle service to/from DAL (only DFW, and 5-mile radius of the hotel). Most importantly, the person who must have been on the desk overnight seemed very inexperienced, and we believe she delayed in calling the shuttle when we arrived at the airport just before 7am. We had been told a few days before (when we called to ask about the protocol for getting the shuttle) that it would be no problem for us to call when we arrived, even with our flight arriving well before check in time. But when we called upon arrival, the woman who answered seemed flustered by our early arrival, and was very obtuse in her responses about how long it would be before the shuttle could come and pick us up. It ended up taking an hour for the shuttle to come. I shared this with the manager when we checked out, who apologized with words but whose physical demeanor showed that he didn't really seem to care.
Good location from DFW and DAL airports, good variety of food at breakfast, we were able to check in much earlier than expected, the person who checked us in was helpful, and the bed was comfortable. Also close to shops and restaurants, and the hotel provided a coupon to guests for use at a restaurant across the parking lot (we didn't use it, but it was a nice gesture).
Stayed in December 2023
Reviewed: December 10, 2023
Tammy
United States of AmericaN/A
Clean and friendly staff
Stayed in December 2023
Reviewed: October 19, 2023
Ann
United States of AmericaPrice
Close to DFW.
Stayed in October 2023
Reviewed: October 13, 2023
Leslie
United KingdomIt was expensive for what it was
Close to the Airport. Reasonable breakfast choice. On site gym. Quiet considering its proximity to Dallas International
Stayed in October 2023
Reviewed: July 25, 2023
Candi
United States of AmericaTiny bathroom
Location
Stayed in July 2023
Reviewed: June 6, 2023
Bryon
United States of AmericaWas close to Dfw airport and had free prompt service
Stayed in June 2023
Reviewed: December 6, 2022
Dacelina
United States of AmericaNA
Everything
Stayed in November 2022
Reviewed: November 29, 2022
Mike
United States of AmericaThe staff was very friendly and helpful. Multiple people made suggestions to make my trip more delightful. Will stay again.
Stayed in November 2022
Reviewed: November 1, 2022
Abel
United States of AmericaGreat location. Very clean.
Stayed in October 2022
Reviewed: September 12, 2022
Yanabet
United States of AmericaI needed to wash but the washer was not working
the place was clean and nice
Stayed in September 2022
Reviewed: July 22, 2022
Alicia
United States of Americashuttle
great as always!
Stayed in July 2022
Reviewed: July 18, 2022
Musleh
Saudi Arabianothing much.
The hotel is nice and clean near airport and the area is full of shops and restaurants. There is shuttle bus to airport, the driver was awesome. There is good breakfast, free parking and laundry service. The front desk are the best.
Stayed in July 2022
Reviewed: May 28, 2022
Tabitha
CanadaI love how efficient the staff were, especially helping out after we missed a connecting flight
Stayed in May 2022
Reviewed: May 20, 2022
Guadalupe
United States of AmericaI couldn’t regulate the water temperature in the shower, all I got was hot water.
Breakfast was good and location was great.
Stayed in May 2022
Reviewed: May 16, 2022
Laura
United States of AmericaNice, comfortable hotel.
Stayed in May 2022
Reviewed: May 4, 2022
Shondranise
United States of Americatv would
Stayed in March 2022
Reviewed: May 2, 2022
Wynetta
United States of Americaclean and customer service is excellent
Stayed in May 2022
Reviewed: April 26, 2022
Sandra
United States of AmericaThere was one one single thing that I can say bad about the property or the staff,, I will definitely be staying there again when I visit Irving Texas, very soon.
it was very clean, quite and the staff was simply amazing so professional and courteous, I truly had a wonderful stay at the hotel.
Stayed in April 2022
Reviewed: April 18, 2022
Msndria
United States of AmericaThere was nothing I disliked. Everything was fine.
Check in was much better than my previous stay at this location.
Stayed in April 2022
Reviewed: April 11, 2022
Juan
United States of AmericaThe lady who made the breakfast had a attitude the food was like bla.
The front lady from night shift was incredibly awesome when arrive made my night when I had a crazy flight
Stayed in April 2022
Reviewed: March 28, 2022
Msndria
United States of AmericaI didn't like the desk staff. Brianna (think that's her name) was unknowledgable of how to do check in...she overcharged my card and had no idea what she did or how to fix it. And basically just gave me a card and said just call the mgr...
I liked the location. The facility was clean and sanitized well.
Stayed in March 2022
Reviewed: March 26, 2022
Jesse
United States of AmericaThey charged me more than the booking price
Stayed in March 2022
Reviewed: March 16, 2022
Esmer
United States of Americathe restroom very small
the friendly staff and room was very nice
Stayed in March 2022
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