rooms a little warmer

it satified my needs ,beakfast good, staff freindly,location good

Stayed in June 2021

Nothing

It was good

Stayed in May 2021

Everything

Very good

Stayed in June 2024

We didn’t notice.

We slept good for 3 hours! We were grateful!

Stayed in June 2024

Rooms were WAY small, old.

Location was the only good thing about this hotel, other than pet friendliness

Stayed in May 2024

Didn't like the carpet in the room. I personally don't like carpet.

Our group had 4 females , we really liked that we had 2 bathrooms. The free breakfast was delicious.

Stayed in May 2024

No problems with this property. People can charge a lot more during tourist season in the Last Frontier.

This is a basic and economical hotel. It was clean and their breakfast had many choices. You get what you pay for but in Alaska, it is hard to find anything that is really worth the price you have to pay. I just wanted a quiet, clean place to sleep and that is what I got!

Stayed in May 2024

Worth for the money. Complimentary breakfast was good

Stayed in May 2024

Beds and pillows. A little over priced but okay for the area.

Great location. Pet friendly. Clean and free breakfast.

Stayed in September 2023

It's older & in need of refurbishment

Location is ideal.

Stayed in September 2023

The walls were thin. We could hear the person next to us coughing and sneezing.

Easy to walk to and from.

Stayed in September 2023

the breakfast was not very healthy from a European point of view but there was one, if you are not very early, some of the items may already be missing

friendly staff and central location, washing machine available

Stayed in July 2023

The property is in dire need of renovation

Stayed in September 2023

Weather change, plans change but Keystone was willing to cancelled our reservations at the last moment fully refunding the last two nights. Not really a bad option.

Good place to stay if you're looking for a bed to sleep in and a shower to clean up. With so much to do in Valdez, who would want to hang out in their room. The Continental breakfast is fair and starts at 5:AM. Plenty of time to go on your charter fishing trip if that's what you came to do. Yes the rooms are small, but who wants to watch TV on their vacation?

Stayed in September 2023

Stained carpet, terrible bed, poor temperature control, expensive

Location from the ferry

Stayed in September 2023

The rooms were small and very hot. It was very much an old, outdated building. The hotel had us right next to a room with a loud child and even after complaining to the staff, the noise continued.

The price wasn’t bad. The hotel was located right in town.

Stayed in September 2023

For the only place in town that had room available, even booking a month out, ill have to say, it is a place to stay, and sleep out-of the weather. Thats about it. They advertise a continental breakfast every morning, the two mornings I was there, one they had a couple bags of frozen burritos from the local grocery store and the next, was mini muffins. Along with two options for cold cereal and juice if you were lucky. Trash cans in the eating area and outside the main lobby were either overflowing or empty with no liner. I watched employees walk by them that way numerous times. Shower head in my bathroom sprayed water from every angle and would soak the whole bathroom while taking a shower.

Room was clean.

Stayed in August 2023

Very old, thin walls, didnt feel comfortable at all.

Location

Stayed in August 2023

Some of the front desk staff seemed rude and disinterested in helping us with anything. We have stayed there for 2-3 years in a row and each time the trash cans outside remained overflowing with trash. Breakfast is a joke. Frozen burritos and a microwave is what passes for breakfast?🤣 In the twin bed room we stayed in, there is nothing in the room except the 2 twin beds. Not a table and not one single chair. We had to bring our lawn chairs in from the truck and they were soaking wet already from the rain. When you come in from a long day in the rain, you would at least like a warm dry chair to sit in and a small table to set your drink on. There were loud abnoxious guests partying above us every night. They kept us awake at night on a tuesday and wednesday night. I suspect they were seasonal workers in Valdez working for the fish canneries for the summer. The entire operation seemed to have a lack of effort and professionalism. The lack of breakfast is 1 thing but DONT ADVERTISE IT AS FREE BREAKFAST!! Because it is a complete joke. For the last 2 years we have had to go offsite to grab any kind of breakfast. Cant even scramble an egg? Cant see the trash overflowing on the sidewalk when you walk past it everyday for your smoke breaks? Complete lack of proper management at this property.

The custodian lady had very good customer service skills and was very helpful. Had plenty of hot water. Price was ok.

Stayed in August 2023

The location of the breakfast was good the breakfast last year was better. There was cooked eggs, bacon and sausage

Stayed in August 2023

more breakfast options, better pillows, larger room. But it all worked out. Thank you!

location and staff

Stayed in August 2023

Rooms were dirty and looked sad Hair on the bedsheets + stains No temperature control in rooms The place is a shipping container You will hear every single noise of the room next to you and in the hallway, no chance to sleep

There were rooms

Stayed in August 2023

The initial part of checking in was a joke. The front desk personnel assigned me to a room that wasn't even cleaned. The room I did stay in had a strong scent of pine sol. There was no fridge or television. Those items should be basics for the rates they were charging. If I wanted no tv or fridge, I would go camping.

Stayed in July 2023

Music from across street affecting sleep habit

Friendly staff, continental breakfast, refrigerator/freezer storage and ease of checking in/out.

Stayed in July 2023

The facility is a little bit old

Great value, great location.

Stayed in July 2023