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  5. Reviews of Red Roof Inn Franklin, KY

Reviews of Red Roof Inn Franklin, KY This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2805 Scottsville Road, Franklin, KY 42134, United States of America

#6 of 10 hotels in Franklin

Guests' Choice

Review Score

Based on 166 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    8.1

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lights outside right over the windows. I understand security but I think they could be place between rooms not directly over windows

    Got breakfast. Showers where nice.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    7.0
    Reasonable cost with some negatives.
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night

    No coffee in the lobby after a long day of travel. No coffee available for departure. Poor breakfast selection. Reflectance to provide a receipt for my records..

    Room cleanliness. The cost was very reasonable. The help was very pleasant and helpful. Room was very quiet and close to the interstate.

    Stayed in December 2023

  • Reviewed: November 1, 2023

    7.0
    Good price for what I needed
    • With a pet
    • Leisure trip
    • Solo traveler
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night

    It was off a busy road which made it a little challenging to walk my dog, but I expected this knowing that the property was right off the highway. There was quite a bit of green grass fields around the property that we were able to walk through and make due though. The free breakfast also isn't anything to write home about.

    This was exactly what I needed right off the highway for a one night stay with my dog. As always, I appreciate the dog stays free policy at Red Roof Inns. I liked that the rooms didn't open up directly to outside and that there were hallways that you walked through to get to room (makes it feel safer). The rooms had been updated with plank flooring and overall felt clean. The room was a good size, the king bed was comfy, and the price couldn't be beat for what I got!

    Stayed in October 2023

  • Reviewed: October 14, 2023

    7.0
    Clean and quiet but smelly
    • Leisure trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled really bad. To me it smelled like smoke, but also couldn't really catch what the smell is. Tried to tell this at the front desk and the first response was "no it doesn't smell" and "our cleaners do a wonderful job". After a while I finally asked if we could have another room. The lady came to smell our room and still were convinced that it doesn't smell and were a bit laughing at us. We got to chech another room which didn't smell and wanted that one. It was a different kind of room, so we changed it again while doing new keys for the same kind of room we already had (by their request). Unfortunately that room smelled worse than our current room, so at the end we stayed in our original room. Didn't like the way it was handled (by not believing us and thinking we are ridiculous), otherwise a good experiense. You got used to the smell after being in the room for several hours (still smelled it though). Got a little bit of odour to our pyjamas but none other clothes.

    The room and the bathroom were clean. It was really quiet, you couldn't really hear anything from the other rooms or from the corridor. The bed was okay to sleep in.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Would stop again
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was a bit musty smelling Pillows are small

    Pets stay free!! Property was clean with lots of grass to walk on. Rooms are large and seem updated Nice park 5 min away. Food options close. Staff very nice

    Stayed in October 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet was loose in the bathroom on the floor, so it rock back-and-forth

    Staff is real friendly and eager to help!

    Stayed in September 2023

  • Reviewed: August 17, 2023

    7.0
    Red flag
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I always pay with my bank card and the gentleman at the desk demanded I pay $60 in cash since I didn't use my CC. Normally they just put a hold on the card and it comes back a few days later but he told me I needed to go to the gas station ATM to get cash.

    Our room was clean and comfortable.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Good Alternative at a reasonable price for a short stay! :)
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night

    The lack of counter space was an issue. Also locating a toilet with no lid below storage cubbies was not a good idea! Not having coffee available 24/7 after a day of 8 hours of driving was not appreciated. This is pretty much an industry standard! Breakfast was WAY too spartan; milk and juice were not replenished. A venue with more offerings would be appreciated.

    The location away from Nashville was great. We felt safe! The room was very clean! We have stayed here several times and the price was consistent and reasonable. No pet fee charge was appreciated! A good area for our pet to walk in! The lady who was the front desk clerk who checked us in was very personable! :)

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Great place to stay for the cost
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee maker in the room & $60 damage deposit required. Have never encountered this request, but was refunded that amount at checkout (Luckily had enough cash on me.) Should have a note on website & at location warming customers about this.

    Quiet location, friendly staff, nice shower & breakfast

    Stayed in July 2023

  • Reviewed: July 8, 2023

    8.0
    Clean Facility at a Reasonable Price
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night

    Coffee was available for the 1st time in the evening! Twice before coffee WAS NOT available. For someone who has been on the road for eight hours this is unacceptable.

    Breakfast is okay. Waffle, small pin wheels and cereal available. Also milk and juice. Very simple. Coffee is available for brekfast.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough towels

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    First Time In Franklin
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It rained heavily one day while we were there, and the rain leaked through the AC unit onto the floor.

    It was a very nice olace to stay, and the staff were very accomodating to our small group.

    Stayed in May 2023

  • Reviewed: July 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was close

    Stayed in July 2023

  • Reviewed: May 12, 2023

    9.0
    Great on and out spot to stay the night.
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    More towels. But we didn't ask for more.

    Great get on off interstate

    Stayed in April 2023

  • Reviewed: April 29, 2023

    7.0
    Very clean, comfortable, nice breakfast
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The first room we were assigned had been smoked in. We mentioned it to the desk just so we didn’t get charged for smoking. She immediately changed our room.

    Stayed in April 2023

  • Reviewed: March 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Disability Access Non-Smoking
    • Stayed 1 night

    For a rest on a long drive, the location is perfect. I especially like that my dog can stay for free. The beds are always clean and comfortable. And the check-in staff are always friendly.

    Stayed in February 2023

  • Reviewed: September 19, 2022

    9.0
    see above
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    The staff was very friendly and the room was excellent. Very clean, bed was very comfortable,and even tho it was close to I65 it was quiet I will return when in the area!!

    Stayed in September 2022

  • Reviewed: September 8, 2022

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes the ac smells.

    Conveniently located off the highway during road trips, beds are very comfortable. Love that my dog can stay free.

    Stayed in August 2022

  • Reviewed: August 27, 2022

    7.0
    This Facility Met Our Basic Needs
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night

    During a driving rainstorm, water came in under the air conditioning unit and on the new laminate floors. We reported it to the office and I hope they get it fixed. Would be a shame if repairs aren't quickly made. Breakfast was spartan, but met our needs. Not having coffee in the lobby readily available was a disappointment after hours of driving on the road.

    The location and proximity to I-65 was excellent. A very good Pilot Gas Station nearby. Subway next to Pilot. Wendy's across the street. All close to motel. Room was nice size and plenty of space to spread out.

    Stayed in August 2022

  • Reviewed: June 17, 2022

    8.0
    would stay there again
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    room had flooring that was coming up from the floor and laying in pieces near the desk. bed was sinking in the middle

    Stayed in May 2022

  • Reviewed: June 10, 2022

    7.0
    Decent
    • Leisure trip
    • Family with young children
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice staff clean room

    Stayed in May 2022

  • Reviewed: June 5, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Walking all the way downstairs and then The entire length of the hotel for ice.

    It was clean and quiet

    Stayed in June 2022

  • Reviewed: May 28, 2022

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Deluxe Room with One Queen Bed Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast when we stayed but overall nice place to stay

    Comfortable and good price

    Stayed in May 2022

  • Reviewed: April 28, 2022

    9.0
    Great place. They were friendly, price was excellent, Quality excellent, very clean and comfy.
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Housekeeping knocking on door prior to 9:30 am. Woke husband and I was in shower.

    Very clean, private, quiet and cheap. I highly recommend

    Stayed in April 2022

Showing 1 - 25

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