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  5. Reviews of Kohea Kai Maui, Ascend Hotel Collection

Reviews of Kohea Kai Maui, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

551 South Kihei Road, Kihei, HI 96753, United States of America

#54 of 119 hotels in Kihei

Guests' Choice

Review Score

Based on 116 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    9.0

  • Value for money

    7.0

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    We thought it was a bit pricey but we would stay there again.

    The location is good, right across the street from the beach. From the outside it looked on the older weathered side, but when we opened the door to the room it was beautifully updated. The bed was super comfortable. Modern amenities. Also, the staff were super friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Garden View
    • Stayed 6 nights
    • Submitted from a mobile device

    No elevator. I have back issues, but staff helped me to my room.

    Staff friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Absolutely worth the value!
    • Leisure trip
    • Group
    • Standard Room, 1 King Bed, Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The door didn’t lock very well. You had to lift the door and adjust it to make it work.

    Location

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Good place to rest and the Staff is great.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Garden View
    • Stayed 2 nights

    I hate resort fees, beach chairs and towels do not cost $25 a day. Just fill in the pool, no need for it. The room is clean, but could use maintenance, one wall between rooms is bowed, grout needs redone in shower (in some spots almost missing), second floor walkway needs maintenance, and the parking is horrible (cuts the trees down and add continuous pull around the hotel.

    Good location, beach in front is not a great beach for swimming as it is often brown, but not far to other beaches. Staff is excellent and hotel is clean. Room is not bad, but could use some TLC. Bed is comfortable and you don't come to Hawaii to sit in a hotel. With that being said I believe the hotel is a little overpriced, but it is Hawaii and everything is overpriced.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Convenient interim spot.
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Tight parking, room was smallish

    Available when we needed it

    Stayed in February 2024

  • Reviewed: September 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled funny.

    Staff were excellent!

    Stayed in September 2023

  • Reviewed: August 14, 2023

    7.0
    We found this availability when displaced because of the fires in Lahaina. A bit pricey but ok.
    • Leisure trip
    • Family with young children
    • Deluxe Penthouse Suite, 1 King Bed with Kitchen, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    As noted earlier, a working pool would make a big difference. We understand it’s temporary so future guests should not be turned away because of this. Parking is tight but as long as you’re careful, one is able to maneuver around.

    This is a very acceptable location for a small family. However the pool was under repair and although close to the beach, the beach is not conducive for relaxing or playing. The accommodations are fine…king bed, small pull out sofa and full kitchen. It has everything one needs for an extended stay on the island.

    Stayed in August 2023

  • Reviewed: June 15, 2023

    9.0
    Prime location, excellent customer service. clean & comfy
    • Leisure trip
    • Solo traveler
    • Deluxe Penthouse Suite, 1 King Bed with Kitchen, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    The outside looks outdated but don’t let that fool you. The indoor was 4 Star and recently renovated. Amazing gardens

    the outside looks outdated but the inside is renovated and very nice. The location is prime! The front desk girl who checked me in was amazing. I was tired, moody and just wanted to shower and go to bed. She made everything easy and smooth. Her customer service skills were awesome. As a company owner, one can only wish all employees were like her. I wish I had taken down her name.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    8.0
    Good stay for the weekend
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    You can hear noises from beside and above rooms. The walls are thin. Pool area is not usable and dirty. Utensils are not provided in kitchen area. Parking space is tight.

    The bed is so comfortable and pillows are so soft. Room is bif, clean and I love the shower room. Kona coffee is free and snacks are good choices. Free use of beach towels and beach chairs! Staff are very friendly.

    Stayed in May 2023

  • Reviewed: January 5, 2023

    9.0
    short stay at comfy hotel
    • Leisure trip
    • Family with young children
    • Premium Penthouse Suite, 3 King Beds with Kitchen, Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    beach near hotel isn’t ideal, next door house has roosters that make noise from 4am

    superb staff, huge unit, everything is new and comfy

    Stayed in January 2023

  • Reviewed: October 29, 2022

    7.0
    Great location and nice rooms if you want to drive around the island
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Garden View
    • Stayed 2 nights

    The room was not cleaned every day

    Great location, comfortable rooms, there is a great restaurant (Isana) right next door with amazing food.

    Stayed in October 2022

  • Reviewed: July 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    NA

    Located right across the street from the beach. Good breakfast.

    Stayed in June 2022

  • Reviewed: June 5, 2022

    7.0
    Very clean and nice staff. But because of noise and small space probably won’t stay again.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Very noisy AC and fridge in room. Noisy roosters in neighborhood at 4:40am every morning. Can hear people upstairs and Nextdoor. Cramped space.

    Property is clean and staff are great

    Stayed in June 2022

  • Reviewed: May 11, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Junior Suite, 1 King Bed, Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor condition of lanai

    No breakfasts

    Stayed in May 2022

  • Reviewed: May 3, 2022

    7.0
    Lovely beachside chilled stay
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Garden View
    • Stayed 5 nights

    The size of room, location and parking were great. The staff were helpful and the additional benefit of a small garden and a small pool were welcome. One thing that would improve would be more information about local restaurants and cafes.

    Stayed in April 2022

  • Reviewed: March 14, 2022

    8.0
    Comfortable stay in Kihei
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Garden View
    • Stayed 1 night

    There were some basic things missing from the rooms like a hairdryer and hooks to hang towels or wet swimsuits on. I was able to get a hairdryer by going down to reception so that worked out okay.

    The room was nice and big and everything was fairly updated. The large shower was nice after coming from a more cramped hotel elsewhere.

    Stayed in March 2022

  • Reviewed: February 22, 2022

    8.0
    very nice
    • Leisure trip
    • Couple
    • Junior Suite, 1 King Bed, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    No hair dryer and our room had a sky window with no coverings. pool is very small.

    very clean and very courteous staff

    Stayed in February 2022

  • Reviewed: February 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Penthouse Suite, 1 King Bed with Kitchen, Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything

    Stayed in January 2022

  • Reviewed: February 11, 2022

    8.0
    Kind people, great budget choice, not for someone wishing for a deluxe resort feel.
    • Leisure trip
    • Family with young children
    • Suite, 1 King Bed with Kitchen, Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    You can tell the property is a little aged and supplies are mis-matched (kitchen ware, furniture, etc). Technically there’s a pool which is small - personally the property would have been nicer for me if there was a garden where the pool is - the ocean is steps away. Parking could be tight at times but was available.

    Gracious hosts, exceptional service for any questions or needs while on property. This is a great budget stay! The beach is literally across the street! I would stay there again.

    Stayed in February 2022

  • Reviewed: January 31, 2022

    7.0
    Close to the beach
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Proximity to the beach

    Stayed in January 2022

  • Reviewed: January 28, 2022

    7.0
    Staff is real nice. The room is not bad, I just wish it was a little bigger, with more amenities.
    • Leisure trip
    • Couple
    • Studio, 1 King Bed, Ocean View
    • Stayed 3 nights

    Room was a little small, with not enough amenities. Bathroom was tight.

    Nice location, with ocean across the street. Close to restaurants and shopping center. Hot tub in the property was nice. Room was clean.

    Stayed in January 2022

  • Reviewed: January 23, 2022

    7.5
    Good
    • Leisure trip
    • Couple
    • Deluxe Penthouse Suite, 1 King Bed with Kitchen, Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    In Kehie

    Stayed in January 2022

  • Reviewed: December 7, 2021

    9.0
    Overall loved it and would stay again.
    • Leisure trip
    • Family with young children
    • Premium Penthouse Suite, 3 King Beds with Kitchen, Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the appliances and fixtures were a little wonky. The faucet handle in my tub came off when I tried to use it. I was able to get it back on so it was ok. Also never was able to get ice or water from the fridge.

    Room was huge and had everything we needed. Right across the street from the beach.

    Stayed in December 2021

  • Reviewed: October 19, 2021

    9.0
    Pretty good
    • Leisure trip
    • Family with young children
    • Junior Suite, 1 King Bed, Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The air kept off

    Unable to have breakfast b/c if Covid -19.

    Stayed in October 2021

Showing 1 - 25

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