7439 Pan American Fwy Northeast, Albuquerque, NM 87109, United States of America
#83 of 112 hotels in Albuquerque
Guests' ChoiceBased on 1480 hotel reviews
6.4Cleanliness
6.9
Comfort
7.0
Location
7.6
Facilities
6.5
Staff
7.7
Value for money
6.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 2, 2023
Susan
United States of AmericaWe didn't like the pillows at all. The room needs upgrading.
Brian at the desk was very good.
Stayed in July 2023
Reviewed: June 30, 2023
Vainickaite
LithuaniaThe pool was closed for maitenance but it was not stated before booking. There was ran out of breakfast - I left half hungry. The staff did not add more fruits and eggs. There was no refrigerator in the room.
The room was very clean, the staff was helpful.
Stayed in June 2023
Reviewed: June 27, 2023
Betsy
United States of AmericaHallway terrible smell of weed
Exercise room was decent - glad you had one
Stayed in June 2023
Reviewed: June 27, 2023
Kyle
United States of AmericaThe room did not have a microwave or fridge. Also that the TV was quite dated.
That the price was the lowest of the area and there was free breakfast.
Stayed in June 2023
Reviewed: June 26, 2023
Howard
United KingdomVery minimal breakfast with paper plates and plastic cutlery
Comfortable beds
Stayed in June 2023
Reviewed: June 26, 2023
Justine
United States of AmericaBeds were way to small for one person let alone 2.
The staff was friendly and it was an easy to check in. The beds and bathroom was clean.
Stayed in June 2023
Reviewed: June 24, 2023
Ruth
United States of AmericaAir conditioner wasn't working well, Carpet in and outside of room stained. Breakfast had no protein offered. Elevator was dirty.
Bathroom was clean as was the bed, thank goodness! Staff were nice and helpful.
Stayed in June 2023
Reviewed: June 21, 2023
Rayan
United States of AmericaThere was a weird smell in our room, and what really was the worst of it all was the air conditioning wasn’t working properly. It was hot and stuffy for most of the night.
The bed was comfortable!
Stayed in June 2023
Reviewed: June 21, 2023
Michelle
United States of AmericaFound clothes in my room drawer. Breakfast not till 7am, not sure why? So, I didn't get breakfast, had to get to hospital.
Room was nice, but found some clothes in a drawer!?
Stayed in June 2023
Reviewed: June 17, 2023
William
United States of AmericaHalls and dining need facelift
Beds were clean and comfortable.
Stayed in June 2023
Reviewed: June 17, 2023
Miguel
United States of AmericaDesk lamp not working & phone not working (phone line ripped from wall). No ice on my 3rd floor had to go to 2nnd floor but I didn't mind
Comfortable beds
Stayed in June 2023
Reviewed: June 15, 2023
Oscar
United States of AmericaVery old facilities, breakfast was only cereal and boiling eggs
It was ok
Stayed in June 2023
Reviewed: June 13, 2023
Tappan
United States of Americawe had delayed flights and arrived at 2 am. the front desk said they could put a late check out at 1 pm but failed to do so and so we had housekeeping and then maintenance opening our door three times before noon.
Stayed in June 2023
Reviewed: June 11, 2023
Laddie
United States of Americatoile didn’t drain and tub drained too slow to allow shower rinse off.
location
Stayed in June 2023
Reviewed: June 10, 2023
Elaine
United States of AmericaLots of barking dogs and the free breakfast was mediocre.
it was clean and the bed was comfortable.
Stayed in June 2023
Reviewed: June 8, 2023
Macy
United States of AmericaThere was no refrigerator or microwave. It was old and there was damage to the door.
The price was reasonable.
Stayed in June 2023
Reviewed: June 6, 2023
David
United States of AmericaI walked into my room and it just smelled bad. I assumed it was because of the humidity, and then the guests in front of my room had trash on the floor and I’m sure they were smoking in the room
The staff was extremely friendly and helped me find things in the area.
Stayed in June 2023
Reviewed: June 5, 2023
Rosa
United States of AmericaThe room was smelled like dog. stained carpet .
the staff was friendly.
Stayed in June 2023
Reviewed: June 2, 2023
Mainak
United States of AmericaThe carpet needed cleaning. There was a very strong smell as soon as we entered the hotel
Stayed in May 2023
Reviewed: May 31, 2023
Charlotte
United States of AmericaEvery time we called to verify our reservation, we didn't get an answer. Then come check in we found out they overbooked so we had to get a different room after staff called other nearby hotels for available rooms (they couldn't find one because of Memorial day weekend).
The bed was comfortable. Parking was accessible. Breakfast was okay.
Stayed in May 2023
Reviewed: May 18, 2023
Kelly
United States of AmericaBathroom had a dirty towel left, and the tub was horrible looking, needing fresh caulking. Stains on the carpeting, and just not that clean. Breakfast was not acceptable. Hardly anything left, and I asked for coffee, and staff made some Decaf!! No eggs, no milk, and little or no healthy choices!!!
Staff were pleasant, and room was pretty comfortable
Stayed in May 2023
Reviewed: May 14, 2023
Robert
United KingdomShower and lift
Bed and pillows were good
Stayed in May 2023
Reviewed: May 11, 2023
Candice
United States of AmericaAccess to the parking lot was only good from one direction. It felt adequate, but not crisp and clean. The room had a mildly damp feeling, the air wasn’t quite fresh, the sheets and bed spread did not feel like cotton, I was relieved that I had my own pillow… The light was low and very yellow. it wasn’t such a good deal that I expected it to be how it was. To their credit, the staff was polite and kind and wanted to make the stay a good one.
It was close to our appointment we had.
Stayed in May 2023
Reviewed: May 7, 2023
Brayan
United States of Americano early check in at all, after traveling 7 plus hours and with a family looking forward to checking in and told no due to manager policy.
breakfast area
Stayed in May 2023
Reviewed: May 6, 2023
Christopher
United States of AmericaThe staff
The location a d breakfast
Stayed in May 2023
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