7965 West Emerald St, Boise, ID 83704, United States of America
#40 of 78 hotels in Boise
Guests' ChoiceBased on 779 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Janis
United States of AmericaWe had a family unit. The room with the king bed was cold. There was no heater for that room, and no extra blanket available in either room. There was no microwave in the community breakfast area. As I eat a plant-based diet, I had to heat up part of my meal in my room, and the other part in the toaster downstairs. One of my travel companions had the offered eggs, potatoes and sausage. Her eggs were cold and there was no microwave for her to use either.
Easy check-in. Breakfast buffet okay. Friendly staff at all levels. Walking distance to Boise Towne Square Mall, restaurants, etc. Short drive to Meridian for more shopping opportunities.
Stayed in April 2024
Reviewed: April 17, 2024
Udo
United States of AmericaThe beds were horrible! Hard as a rock
Close to things in town close to restaurants
Stayed in March 2024
Reviewed: April 7, 2024
K
United States of AmericaBreakfast
The availability of having hot tubs inside the room!
Stayed in April 2024
Reviewed: March 29, 2024
Jeff
United States of AmericaThe indoor pool is popular with families with young kids, so lots of kids up and down the halls. Only one slow elevator.
The room was quite large. The bed and pillows were comfortable. Liked having plenty of outlets for electronics devices. The wifi was a decent speed.
Stayed in March 2024
Reviewed: March 26, 2024
Quinton
United States of AmericaThere was nothing the staff could have done better. There were a lot of kids for tournaments, but that's not the stage fault.
The pool was at a good temperature. The breakfast was decent enough.
Stayed in March 2024
Reviewed: March 16, 2024
Kristen
United States of AmericaIt’s starting to look a little rundown and dirty.
The hotel staff is great and the pool area is nice
Stayed in March 2024
Reviewed: March 14, 2024
Gary
United States of AmericaMattress in room was too hard for me , and the carpet edge was held down with duct tape
Breakfast was good , coffee was hot ! Great location
Stayed in March 2024
Reviewed: February 14, 2024
Brenda
United States of AmericaDrapes were hanging poorly. Some trim and physical aspects of the room were dated and noticeably poorly installed. The closet door made screeching noise when opening and closing.
Room was quiet, comfortable and close to fitness center, breakfast and pool. Bed was decent and the room temp was comfortable. The breakfast was plentiful, good choices and pleasant eating space. The hotel is located conveniently close to shopping and restaurants; good parking. Friendly and helpful desk staff.
Stayed in February 2024
Reviewed: February 12, 2024
Krockwell
United States of AmericaSome low-carb breakfast options would be great. That even missing that they do have cereal waffles all that sort of stuff so they have a pretty good assortment of breakfast items.
We had a huge giant open room for our anniversary. An amazing jacuzzi time where you could dim the lights and light candles and it was the perfect romantic getaway that we needed
Stayed in February 2024
Reviewed: January 26, 2024
Mike
United States of AmericaBed, pillow, alarm clock or USB charge port. Dirty towel on floor next to bed.
Bed very hard and pillows not comfortable. We had a dirty towel next to bed. No alarm clock or USB charge port.
Stayed in January 2024
Reviewed: January 25, 2024
Brandon
United States of AmericaNeeds some updates. Tiles in the ceiling in the pool are stained and unappealing to customers.
24 hour indoor heated pool and hot tub was fun for the kids
Stayed in December 2023
Reviewed: January 23, 2024
Marci
United States of AmericaThe bed was harder than expected.
Loved the private jetted tub.
Stayed in January 2024
Reviewed: January 13, 2024
Webb
United States of AmericaClose to hospital for my hip replacement surgery.
Stayed in January 2024
Reviewed: November 15, 2023
Robert
United States of AmericaBathroom was dated
Great location. Dog friendly
Stayed in November 2023
Reviewed: October 21, 2023
Amanda
United States of AmericaBreakfast was not stocked well
Location
Stayed in October 2023
Reviewed: October 8, 2023
Jessica
United States of AmericaKinda outdated style, mold in our bathroom. Room 123. The beds were very uncomfortable.
It was a pretty decent hotel and the price was decent as well. I think they need to renovate soon though. Make some upgrades.
Stayed in October 2023
Reviewed: October 2, 2023
Dwane
United States of AmericaNot running out of food
Fair
Stayed in October 2023
Reviewed: September 28, 2023
Melissa
United States of AmericaNot enough access ramps for wheeled luggage. Carpet in the room was VERY stained, mildew in bathroom.
Great pool for the kids. Good breakfast options for kids. Great staff.
Stayed in September 2023
Reviewed: September 24, 2023
Adam
United States of AmericaMattress was too firm for what we are used to. Pillows were tiny and also uncomfortable.
Great location and very friendly staff. The breakfast was great. We wished we had brought swim suits. The pool and hot tub area is huge and looked great.
Stayed in September 2023
Reviewed: September 23, 2023
Kelly
United States of AmericaBreakfast room lighting was good but the furniture was, worn, stained, and you sink down in it. Needs updating.
Comfortable bed, hot shower with good pressure. Check out at noon. Full hot breakfast with good coffee. Nice staff. Had pool and workout room though we didn’t use them.
Stayed in September 2023
Reviewed: September 20, 2023
John
United States of AmericaFriendly Staff, Clean room, quiet and convenient.
Stayed in August 2023
Reviewed: September 16, 2023
Aldena
United States of AmericaN/A
It was very clean and front desk DeVon was extremely friendly and helpful!! She was definitely a 10
Stayed in July 2023
Reviewed: September 15, 2023
Emily
United States of AmericaThe pool/hot tub was great and so comfortable. The breakfast options were a typical hotel breakfast. The room was clean and quiet.
Stayed in September 2023
Reviewed: September 9, 2023
Carter
United KingdomNo receipt at check out
Pool
Stayed in September 2023
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