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  5. Reviews of Best Western West Valley Inn

Reviews of Best Western West Valley Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3540 South 2200 West , West Valley City, 84119-3896, United States of America

#13 of 15 hotels in West Valley City

Guests' Choice

Review Score

Based on 359 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.5

  • Facilities

    6.7

  • Staff

    7.5

  • Value for money

    6.9

  • Free WiFi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    7.0
    Nice start noisy customers
    • Leisure trip
    • Solo traveler
    • King Room with Bath Tub and Sofa Bed - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Better hours

    Good variety and clean areas

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Zions N park
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Local businesses flagged my credit card.

    Upgrades in the last year

    Stayed in April 2024

  • Reviewed: March 28, 2024

    5.0
    I probably would have given very high marks all the way except for the cleanliness cuz even the dust
    • Leisure trip
    • Solo traveler
    • King Room with Bath Tub and Sofa Bed - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    I had little sugar ants all over my room from the minute I got there and I kind of just let it happen and not worry about it because there wasn't a lot they were in the bathroom. As my weekend stay went on more and more of them came and they were on dressers and everything.

    The staff was probably some of the nicest staff I've ever dealt with.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    6.0
    The staff were friendly but didn’t really do a lot of work. They ate well at the continental breakfast and appeared very
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms were run down a bit. Stayed for 4 nights and didn’t have maid services

    Close proximity to Maverik Centre

    Stayed in March 2024

  • Reviewed: January 21, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The automatic lights are a pain when you want to sleep at night. Pool was on the colder side.

    Breakfast was very good; many different options. Beds were comfy. Large refrigerator in the suite.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Stayed a week! Was integrated by a staff member every time I went out and came back in. You would think after a couple days they would know who they guests are!

    Stayed in January 2024

  • Reviewed: December 26, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    room on 3 rd floor no elevator this is reason we wouldn't stay again. Also charges made in error to my debit card and attempted charges to my son's bank account card as well Now being told it will take up to 7-10 days for the charges to roll off that they weren't actually charged but they were put on as a hold after the whole was already paid for Completely and deposit also taken out of his debit card at time of check in no reason to ever bill my personal debit card It wasn't used for billing it was used to hold the room initial reservation another Reason we would not stay again explanation from the manager ULA was she didn't know why It was charged

    Breakfast adequate

    Stayed in December 2023

  • Reviewed: December 26, 2023

    6.0
    The hotel served its purpose for our family to stay one night just to get back on the road again.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I chose this location because there was a hot tub to soak in after being on the road for 24 hours. There were no indications that the hot tub would be out of order until we got there and checked in and put our swim suits on just to go down to a very cold indoor pool area with a bone dry empy hot tub.

    The breakfast was great and the staff were all nice. The facilities were clean and kept well.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub and Sofa Bed - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms have definitely seen better days.

    The quietness

    Stayed in December 2023

  • Reviewed: November 24, 2023

    7.0
    My experience
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was hair in the bathtub and sink. The room was extremely cold when we arrived and the beds were poorly made. The cleaning staff in the morning woke us before our alarm was suppose to go off with their loud music that was still playing when we left before we planned to.

    The location was near restaurant and public transportation. The breakfast was hot and tasted good.

    Stayed in November 2023

  • Reviewed: September 20, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Gen ik

    Handy USB chargers in lamp holders

    Stayed in September 2023

  • Reviewed: July 20, 2023

    6.0
    Booked for the pool but pool wasn’t working
    • Family with young children
    • King Room with Roll-In Shower - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Sketchy area

    Nice rooms

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    This was the most disgusting room I have ever stayed in stains on the carpet and the tiles where all
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Every thing

    Ok

    Stayed in July 2023

  • Reviewed: June 25, 2023

    6.0
    Noisy
    • Leisure trip
    • Solo traveler
    • King Room - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are not properly insulated from noise. Heard everything going outside my door including the staff cracking jokes at 1am. Pool and jacuzzi were closed for maintenance, I would have booked elsewhere if I knew that. I wouldn’t stay here again.

    Clean, modern feel

    Stayed in June 2023

  • Reviewed: May 2, 2023

    5.0
    Fair
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of rules for the guess, one door in and out.

    Comfortable beds, breakfast was good.

    Stayed in May 2023

  • Reviewed: April 29, 2023

    7.0
    Fun trip to see the Idaho Steelheads beat the Grizzly’s
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    hot tub not working

    good new beds

    Stayed in April 2023

  • Reviewed: April 23, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    pool was closed.

    Stayed in April 2023

  • Reviewed: April 20, 2023

    7.0
    I needed sleep, It provided that need.
    • Leisure trip
    • Couple
    • Large King Room
    • Stayed 1 night

    Tiny pillows on the bed, requested extra pillows, desk clerk was only able to provide one extra. Pool and hot tub closed by health department.

    It was fine, bed was comfortable, didn't go down for breakfast, so I don't know how it was. Desk clerks were nicer this time than on our previous stays.

    Stayed in April 2023

  • Reviewed: April 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 2 thing was the night front desk lady was very nice. An our dog got attacked by another dog in parking lot cus other dog wasn't on a leash.

    The room were big enough for us

    Stayed in March 2023

  • Reviewed: March 29, 2023

    5.0
    Way over priced for pool being shut down
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the reasons I picked this place through filters on booking was for the pool and hot tub, when arrived there is Utah department of health signs closing the pools on the pool door. So kids were very brought down. Would have been nice if was informed about issue on booking site because definitely would not have stayed.

    Seemed to be just finished with remodel, seemed clean

    Stayed in March 2023

  • Reviewed: March 26, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    didn’t like the fact the the pool was shut down and wasn’t informed about it, didn’t like the fact that house keeping is going door - door to inform you that check out is at 11:00am when it was only an 10:00am sharp in the morning.

    the beds where extremely comfortable

    Stayed in March 2023

  • Reviewed: March 7, 2023

    7.0
    Overall great experience for the value on booking.com
    • Leisure trip
    • Solo traveler
    • Large King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not impressive due to their lack of attention. Would have been a good hot breakfast if everything was regularly replaced and refilled.

    I loved the large comfy plush bed. It was clean and nicely made.room was large and clean and all amenities were fully stocked.nice big t.v was a plus as well. Bathroom was also nice with a large mirror.

    Stayed in February 2023

  • Reviewed: February 25, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    slept terribly because the room lights are motion activated so every time i rolled over, the light turned on and woke me up they didn’t snow plow the parking lot cappuccino machine was messed up there was garbage from someone else in the waste basket

    clean, good breakfast

    Stayed in February 2023

  • Reviewed: February 17, 2023

    5.0
    Needs better customer service
    • Leisure trip
    • Couple
    • Large King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Night front desk was very rude.

    Stayed in February 2023

Showing 1 - 25

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