The hotel appeared very run down. There were signs all over the parking lot warning that they were not responsible for theft or damage to your vehicle from break-ins. To get to my room, I had to walk around a man that looked homeless sitting on the stairs with his belongings. The swinging door lock was broken off. When I sat on the foot of the bed, the head lifted into the air. (I'm 6'3" 220 lbs) The bed only has a sheet and the TV in the bedroom was slightly blurry. Overall the room seemed dingy with dust bunnies in the corners. I will say that I did not see any cockroaches though, so that was nice.

There wasn't much that I liked about this hotel except maybe the casino food court was nearby and inexpensive. The staff that dealt with me were very nice.

Stayed in April 2024

Plumming was bad

N/a

Stayed in April 2024

The room was not clean as I expected, we had no working lights in the lamp, fan falling out of wall. Room was horrible but local was great 😃

I like the fact that you catered to pets and I love the garden rooms

Stayed in February 2024

Didn't like that the elevator went down luckily it was just for one day an night. But I have a bad leg an it was miserable walking up to the 3rd floor an it's not bad just wish the tv was a little Brighter lol was good tho. Other then the elevator my leg is so soar now an will be for a little while. But loved your place thank you so much

I loved the room it was great the spacing an all perfect for me my wife an kids loved it great place an we will be back again

Stayed in March 2024

It’s a casino like most. Nice room.

Stayed in February 2024

Everything was good

All good

Stayed in March 2024

Not getting my deposit back

Stayed in March 2024

Rooms need to be renovated. Shower handle fell off in my hand. Very tiny bathroom.

Friendly staff. Convenient location. Good food.

Stayed in March 2024

The rooms were not clean by any means. The vacuuming wasn’t done properly, there were left over open bottles in the fridge, as well as a half drank can of beer. Their idea of blankets was far from a blanket more like a heavy sheet. The pool and jacuzzi and pool were closed from Sunday when I arrived until Friday before the end of my stay. I was still charged a resort fee for amenities I could not use. So in that sense it was a mediocre stay at best.

I liked the cafe and eateries in the hotel and casino.

Stayed in February 2024

VERY limited channels, remote wasn't working for the living room tv, roaches

Price, friendly staff

Stayed in February 2024

sorry switch the top to bottom comment.

the room was ok, nothing fancy, the bed was old, the tag on the bed said 1993, the box spring was falling down the floor, looked like rats nest? sked if they could clean the room and we were told that they only clean when we leave, limited to people on staff? there ok in giving you more towels, but nothing else? the casino i HATED, THE SMOKING COULD CHOCK A COW, ?

Stayed in December 2023

We had a problem with a leak inside the room

Stayed in December 2023

the TV remote control no batteries, the carpet not very clean

no commentes

Stayed in December 2023

The carpet in room #1204 definitely needs to be cleaned and shampooed. Toilet kept running off and on. Wifi did not work very good and the not much to watch other than new or realallity shows.

Location, price, convenient to shopping and restaurants and parking. Beds were comfortable too.

Stayed in December 2023

Not that clean. Non-smoking room smelled like smoke

Location

Stayed in December 2023

The bed

I was able to get good deal on price for my stay through booking.com and the customer service is good. Honestly, the bed slept horrible and there was only a sheet to cover up with. Other than that it was worth the price I received through booking.com! Thank you for your hospitality

Stayed in November 2023

The machines were a little tight and hardly ever seen a cocktail waitress

It was close to my work

Stayed in November 2023

room was not serviced during 3 day stay'didn't work bed was not comfortable due to old mattress coffee maker didn't work toilet kept running

Spacious room

Stayed in November 2023

Looked dirty, clock wasn't plugged in. Had to plug it in and my c-pap. The plug strip and wall behind night stand was sticky and disgusting.

Size of rooms and fridge.

Stayed in October 2023

I didn’t like how far it was from the event I was attending

I liked that it was easy to navigate getting from the parking lot to our room

Stayed in October 2023

Not sufficient amenities, like towels, soap and shampoo and coffee. Had to call for more

Quiet.

Stayed in September 2023

Did not like the couch that was in the room. Beds were comfortable just need to be updated.

Liked the 1 bedroom suite. Furniture could be updated.

Stayed in September 2023

Liked breakfast. Bathroom toilet kept running. Refrigerator door didn’t close. We thought there were more table games.

Stayed in August 2023

The cleanliness was very poor. The walk into and in the room was dirty. There were two elevators - one was broken and the other was questionable.

I liked that the location was good for events in the area. And also the Café in the hotel was walking distance and great food. Loved the staff at the Café.

Stayed in May 2023