2008 Jefferson Street, Laurel, MS 39440, United States of America
#2 of 6 hotels in Laurel
Guests' ChoiceBased on 489 hotel reviews
8.1Cleanliness
8.5
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.7
Value for money
8.0
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Lisa
United States of AmericaEverything was great! However, the downtown area is not within walking distance. We were driving our own car so this was not an issue to us.
Breakfast would good and plentiful with many choices. The receptionists were friendly and kind. Our room was comfortable and easy to relax in on a bad weather day. We especially appreciated the chaise lounge on that day!
Stayed in April 2024
Reviewed: April 8, 2024
Paul
United States of AmericaBreakfast was good, room was clean and staff was friendly.
Stayed in April 2024
Reviewed: April 5, 2024
Frances
United States of AmericaBed was not real comfortable
Nice fitness center Hotel clean Good location to downtown Laurel Good breakfast
Stayed in April 2024
Reviewed: March 31, 2024
Geri
United States of America200 U8 softball girls teams running through the hotel and parents didn’t do anything to stop them. I had the staff talk to them, however, it didn’t help. Inconsiderate parents.
The staff
Stayed in March 2024
Reviewed: March 29, 2024
Jodi
United States of AmericaPool was closed.
Very clean and bed were comfortable.
Stayed in March 2024
Reviewed: March 25, 2024
Jessica
United States of AmericaThe pool had too much chlorine. The kids were coming out with their eyes swole and red. Running out of towels.
The layout and design
Stayed in March 2024
Reviewed: March 14, 2024
Sheryl
United States of AmericaI like bathrooms with no tubs. This tub was very slippery. We were older and over weight and was very dangerous. We are disable but they were no handicap rooms available
The food was great, coffee and juice. This was very convenient to what we needed
Stayed in March 2024
Reviewed: March 8, 2024
Rosemarie
CanadaWe were given an accessible room, which was not requested. The shower flooded the bathroom floor, which could have been really dangerous for a disabled person. I cleaned it up with bath towels but a disabled person would not have been able to do this.
Stayed in March 2024
Reviewed: December 11, 2023
Ralph
United States of AmericaVery nice hotel
Stayed in December 2023
Reviewed: December 4, 2023
Perryn
United States of AmericaNo issues
A good option in Laurel. I was concerned about previous reviews at multiple area hotels about the rooms smelling damp, but we didn’t have any issues at this hotel.
Stayed in November 2023
Reviewed: October 25, 2023
Donald
United States of AmericaAppeared aged
Location, comfort
Stayed in October 2023
Reviewed: October 16, 2023
Carolyn
United States of AmericaExcellent breakfast!
Stayed in October 2023
Reviewed: October 7, 2023
Kate
AustraliaCarpets stained my feet. Had to wear shoes in the room. Think the carpet needs replacing with a different type.
Wonderful staff who were all very helpful and friendly. Washer and dryer work well and take credit card.
Stayed in October 2023
Reviewed: September 21, 2023
Colby
United States of AmericaLiquid stains on walls in room
Location. Nice rooms.
Stayed in September 2023
Reviewed: September 16, 2023
Andy
United States of AmericaNothing
Clean, good location, friendly staff
Stayed in September 2023
Reviewed: September 11, 2023
Leslie
United States of AmericaThere were no rooms available for early check-in. Fortunately, i have family in town.
The rooms seem to have uploaded since my last stay a few years ago. The rooms were clean, as well as the common areas. The continental breakfast was tasty and filling.
Stayed in September 2023
Reviewed: September 8, 2023
Lee
United States of AmericaElevator 1 had scary bumping and jerks.
All staff members were very friendly-front counter, breakfast crew, and cleaning services!
Stayed in September 2023
Reviewed: August 26, 2023
Pam
United States of AmericaStaff was welcoming and helpful
Stayed in August 2023
Reviewed: August 20, 2023
Obbie
United States of AmericaThe room wasn't clean any day i was there. I thought it was because of post-covid restriction but come to find out it wasn't clean for whatever reason because my brother spoke with the manager, and she was clueless of why it wasn't clean.
Location, staff and breakfast were great and I felt safe for being at this location.
Stayed in August 2023
Reviewed: August 15, 2023
Robin
United States of AmericaWhen we checked in the reception lady was not friendly at all!! We were asking about dinner options and she acted like we were bothering her, but got a referral from another guest.
Stayed in August 2023
Reviewed: August 11, 2023
Mary
United States of AmericaThe location is not appealing as you look to the north side of the property.
I love the choices of food that Holiday Inn provides for breakfast. I missed not having make-your-own waffles.
Stayed in August 2023
Reviewed: July 30, 2023
Nell
United States of AmericaOur shower door wouldn’t close and the water pressure was low. Shower didn’t appear clean had hair on the walls and stains on the shower floor. Beds are very high and hard to climb into.
Staff was super friendly, breakfast was awesome and great location. Beds were soft.
Stayed in July 2023
Reviewed: July 17, 2023
Tony
United States of AmericaShower door would not stay closed and shower floor was slippery.
Staff were very friendly and helpful. Very clean and breakfast was good
Stayed in July 2023
Reviewed: July 13, 2023
Tiffani
United States of AmericaThe inside pool looked dirty. The hot breakfast was not good. Some of the staff were always on phones and didn’t speak or greet people.
It was close to where I needed.
Stayed in July 2023
Zell am See, Austria
Wimereux, France
Olive Branch, USA
Parga, Greece
Saint-Péray, France
Buenos Aires, Argentina
Barcelona, Spain
Sveti Filip i Jakov, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content