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Reviews of Marina Inn & Suites Chalmette-New Orleans This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5353 Paris Road, Chalmette, LA 70043, United States of America

#3 of 3 hotels in Chalmette

Guests' Choice

Review Score

Based on 380 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    7.7

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 25, 2023

    9.0
    Awesome! Will return
    • Leisure trip
    • Couple
    • Executive Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    GreaT staff and rooms as well as on site restaurant

    Stayed in May 2023

  • Reviewed: July 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - Interior
    • Stayed 2 nights
    • Submitted from a mobile device

    Everyone was very nice and helpful. Everything was super clean and it felt comfortable being there as a 1st time guest.

    Stayed in July 2023

  • Reviewed: June 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking - Interior
    • Stayed 3 nights
    • Submitted from a mobile device

    The ATM wasn't working

    Clean room, friendly staff, free parking

    Stayed in June 2023

  • Reviewed: June 12, 2023

    5.0
    Fair
    • Family with young children
    • Double Room - Non-Smoking - Interior
    • Stayed 1 night
    • Submitted from a mobile device

    everything

    needs upgrades

    Stayed in June 2023

  • Reviewed: May 28, 2023

    2.0
    I will never return
    • Leisure trip
    • Family with young children
    • Economy Double Room - Smoker Friendly
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything.

    Nothing my room was entered when I wasn't there . They smoked Marijuana and took my clothes off of hangers, probably put them on.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Smoker Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn't clean enough and alot of spider webs and bugs.

    Close to alot of areas I go

    Stayed in May 2023

  • Reviewed: May 18, 2023

    3.0
    we wouldn’t stay here again
    • Leisure trip
    • Couple
    • King Kitchenette Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it smelled like weed constantly and the kitchen facilities were kinda gross - rusty fridge.

    the bed was clean and comfortable.

    Stayed in May 2023

  • Reviewed: April 29, 2023

    1.0
    Terrible experience, needs a lot of improvement.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking - Exterior
    • Stayed 1 night
    • Submitted from a mobile device

    As soon as we got in the room, we’ve noticed that close to the window there were probably more than 200 dead flies, also ants were coming out from a hole in the wall. The room wasn’t cleaned, there were plenty of spiderwebs and a lot of dust. it also smelled of cigarettes even tough it was a no-smoking room. We’ve told the man behind the counter about the dead flies,asking for a vacuum, and instead of apologising for the issue he’s just given us the vacuum and let us clean.

    Nothing

    Stayed in April 2023

  • Reviewed: April 23, 2023

    10
    The best deal
    • Leisure trip
    • Couple
    • Economy King Room - Smoker Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Even though it was a older Hotel it did not smell and it was very clean and the staff was very friendly. And we were able to leave our car there for free and catch an Uber to our cruise. Extra lighting in the hotel room and it's not that far from restaurant it even have a restaurant in it.

    Stayed in April 2023

  • Reviewed: April 14, 2023

    10
    my go to location I’ve never felt safer best option if your on a budget but would like to sleep comfortably
    • Leisure trip
    • Couple
    • Economy Double Room - Smoker Friendly
    • Stayed 3 nights
    • Submitted from a mobile device

    no complaints

    staff, location and price

    Stayed in April 2023

  • Reviewed: March 31, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Double Room - Non-Smoking - Exterior
    • Stayed 3 nights

    There were dead cockroaches in our room - one was in the doorway when we arrived, and the other appeared a couple of mornings later under our sink. The carpet was damp the entire three days of our stay, and the bed was not very comfortable.

    Location was nice. 20 minutes from New Orleans, and 40 minutes from Jean Lafitte Barataria Preserve. The room had space to move around, and the vanity area was nice.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    2.0
    Ought to be ashamed
    • Couple
    • Economy Double Room - Smoker Friendly
    • Stayed 3 nights
    • Submitted from a mobile device

    Our check-in was rather late after attending a venue in chalmette where We are asked to return The stairs leading up to the second floor on the backside of the building we're leaning and in very poor condition the beds were very uncomfortable .. after attending our venue on the following day and coming back to our room after working all day and into the night we find no maid service was provided there was no towels when I tried to use the phone to call to the front desk the phones did not work I did use my cell phone to contact and was told I had to bring my used towels to the front desk and he would give me fresh ones all of this is towards midnight after my fiance and I had been busy all day at the Crawfish festival cooking I was not happy when I asked why they blamed it or tried to blame it on the Corona virus which is a BS excuse front desk staff acted like they were doing me a favor by me having to go and get my own towels will not recommend

    Like the location as it was close to a venue we were attending

    Stayed in March 2023

  • Reviewed: March 27, 2023

    5.0
    Our room smelled of smoke
    • Leisure trip
    • Couple
    • Economy Double Room - Smoker Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    The workers are nice

    No breakfast we stay there because of location

    Stayed in March 2023

  • Reviewed: March 24, 2023

    9.0
    Had a great time and would stay again
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking - Interior
    • Stayed 2 nights
    • Submitted from a mobile device

    Not having coffee in lobby all day was inconvenient

    The staff was so friendly and pleasant and did their best to make me comfortable

    Stayed in March 2023

  • Reviewed: March 20, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Economy Double Room - Smoker Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast!!!! door was hard to open everytime we tried to get in and out!!! cleaning staff never came around for the 2 days we were there!! Will not be staying again!!

    The bed was comfortable

    Stayed in March 2023

  • Reviewed: March 20, 2023

    10
    Check in at 12am March 18, 2023 with no problem and the restaurant inside the hotel is absolutely amazing and overall I
    • Solo traveler
    • Double Room - Smoker Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was done right.

    It was very nice and pretty hotel I would love to come back soon.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    1.0
    Miserable, good price
    • Business trip
    • Couple
    • Economy Double Room - Smoker Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    They did not have rooms ready, they said check in after 2:00 p.m. we got there about 2:30 and they told us that we could not check in there were no rooms and that we need to come back after 4: 00.I am requesting a refund for one room. My room had dirty linen that had bowel movement in it bowel movement coming out of the toilet come on bathroom was filthy

    They did not have rooms ready, they said check in after 2:00 p.m. we got there about 2:30 and they told us that we could not check in there were no rooms and that we need to come back after 4: 00.I am requesting a refund for one room. My room had dirty linen that had bowel movement in it bowel movement coming out of the toilet come on bathroom was filthy

    Stayed in March 2023

  • Reviewed: March 19, 2023

    1.0
    nasty nasty nasty
    • Travelers with friends
    • Double Room - Non-Smoking - Interior
    • Stayed 3 nights
    • Submitted from a mobile device

    everything

    nothing it was nasty

    Stayed in February 2023

  • Reviewed: March 9, 2023

    10
    Awesome
    • Couple
    • Economy King Room - Smoker Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Everything

    Stayed in March 2023

  • Reviewed: March 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy King Room - Smoker Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in February 2023

  • Reviewed: February 25, 2023

    9.0
    great stay!
    • Leisure trip
    • Travelers with friends
    • Double Room - Non-Smoking - Interior
    • Stayed 3 nights
    • Submitted from a mobile device

    I don’t think they did any housekeeping in between the days.

    Everyone was very nice. Free water in the mini fridge!

    Stayed in February 2023

  • Reviewed: February 23, 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room - Smoker Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Get rid of the bed bugs

    Did eat breakfast

    Stayed in February 2023

  • Reviewed: February 21, 2023

    5.0
    The owners of the restaurant made me feel I’m glad I came! Oh and food 😋 would travel to them again!
    • Leisure trip
    • Couple
    • Economy King Room - Smoker Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to have my room changed because their key didn’t work Hair in the room Sink pipe smelled file Some staff were 😕 For it to state COVID-19 safety measurement it didn’t feel safe in the room cleanliness Staff felt some kind of way because I asked for some sanitizer on alcohol Toilet was seat🤢 Fridge could be wiped down I don’t know what was on it Carpet could be updated

    The restaurant and the older lady who does the mornings shift that wears glasses is very sweet and accommodating that’s all for me folks!

    Stayed in February 2023

  • Reviewed: February 20, 2023

    10
    I’ll definitely be back.
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Smoker Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing not to like.

    The location is good. That’s why this was my first choice for the second time.

    Stayed in February 2023

  • Reviewed: January 26, 2023

    10
    stayed there before and will stay there again.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking - Exterior
    • Stayed 1 night
    • Submitted from a mobile device

    nothing bad,all is good.

    good location easy access.

    Stayed in December 2022

Showing 76 - 100

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