12600 Riverside Drive, North Hollywood, CA 91607, United States of America
#5 of 8 hotels in North Hollywood
Guests' ChoiceBased on 564 hotel reviews
7.4Cleanliness
7.7
Comfort
7.6
Location
8.2
Facilities
7.3
Staff
8.3
Value for money
7.5
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 27, 2024
Gábor
HungaryCheck in process. My drivers licence wasn't accepted to identify me. Why???
Stayed in May 2024
Reviewed: April 8, 2024
Mary
United States of AmericaRooms are dated and could use a makeover, recommend staying on the first floor as the second floor runs along the 101 freeway which is very loud.
The rooms are clean and the beds were comfortable. If you're going to be out and about all day and only need a place to sleep it's perfect.
Stayed in April 2024
Reviewed: April 8, 2024
Felipe
GermanyThe cards to enter your room don’t work all the time so you have to go to the lobby to get your card reset every day
it is very well located, if you want to go to the parks or to the city, he has good restaurants and supermarkets close by
Stayed in April 2024
Reviewed: March 26, 2024
Enrique
United States of AmericaMaybe they can replace the carpet with hardsurface. Also, maybe they can do a paint touch-up.
I like the deal.
Stayed in February 2024
Reviewed: February 27, 2024
Mary
United States of AmericaOlder outdated
Clean and comfortable
Stayed in February 2024
Reviewed: January 11, 2024
Silvya
United States of AmericaRoom was old
Near everywhere
Stayed in January 2024
Reviewed: January 2, 2024
Louis
United States of AmericaMicro wave broken
Anthony at front desk is an excellent asset. Helpful & friendly. Thanks.
Stayed in December 2023
Reviewed: December 2, 2023
Philippe
FranceOld fashion - stay in his juice
Practical- close friends - nice area. Cheap but correct
Stayed in November 2023
Reviewed: November 25, 2023
Betzy
United States of AmericaA bit outdated
Great location and clean room
Stayed in November 2023
Reviewed: October 3, 2023
Li
Chinagood location stuff are very kind
Stayed in September 2023
Reviewed: September 26, 2023
Torino
ItalyThe rooms - especially the bathrooms - would need some renovation.
Free grab&go breakfast
Stayed in August 2023
Reviewed: September 11, 2023
Alfredo
United States of AmericaCustomer service was rude.
Stayed in September 2023
Reviewed: September 7, 2023
Moses
United States of AmericaGarden area under construction so not usable.
Good location.
Stayed in September 2023
Reviewed: August 17, 2023
David
Czech RepublicBreakfast was only grab and go (cereal bars, coffee and juices). And the rooms were quite noisy as the hotel is very close to the highway.
The staff was great. Everyone we met was nice (we checked in at 2am but the receptionist was still very nice). The swimming pool was great in hot summer evenings.
Stayed in August 2023
Reviewed: August 14, 2023
Lilo
United States of AmericaThe grounds must have been nice once upon a time but now are shabby and badly in need of rehab and renovation. Hotel needs deep cleaning everywhere and new paint and Spackle to include the rooms. It's nice that Mikado provides drinks and snacks in the morning but they are all high-sugar items, although the madeleine cookies were pretty tasty. We were not on vacation during our stay so the hotel served our basic needs for safety and shelter.
Rina at desk helped us to a better room (234) when the door to 226 was really difficult to open with key card. The housekeeper Gloria was sweet and kind. Appreciated the microwave and two-door mini-fridge. Our room's balcony overlooked the pool so we could know to use when it was not occupied. The king bed was comfortable. The bath towels were large and fluffy. Appreciated refillable bath toiletries that lessen plastic waste. Loved Kahuna Tiki Tu next door for happy hour. The pool is a good size and very clean. Glad that our room was in the back with parking just outside our door. Constant noise of traffic due to busy location but you get used to it after awhile.
Stayed in August 2023
Reviewed: August 8, 2023
Randy
United States of AmericaLimited amenities, no breakfast
Its a cheap place for overnight, friendly and welcoming staff, parking can be challenging
Stayed in August 2023
Reviewed: August 7, 2023
Buck
United States of AmericaThe pool was too small not enough parking
I liked the breakfas and it was quiett
Stayed in May 2023
Reviewed: August 2, 2023
Ari
IsraelNot enough parking. Breakfast was minimal, for that price! ($166)
Good location, pool also at night, . Clean... TV and fridge and iron
Stayed in July 2023
Reviewed: July 28, 2023
Gwenda
IrelandThe sockets are dated and not in good location, I needed a socket near a bed , it was at the end of bed and I’ve a child who has a CPAP machine .
Location to universal studios.
Stayed in July 2023
Reviewed: July 26, 2023
John
AustraliaSome maintenance issues
Clean room and comfortable bed
Stayed in July 2023
Reviewed: July 24, 2023
Cecilia
United States of AmericaThe ac did not cool in one of the two rooms we reserved. I let them know as soon as I arrived and I was told it should get cooler but it never cooled. I did let them know when I checked out.
Location and staff were good
Stayed in July 2023
Reviewed: July 19, 2023
Leonid
United States of AmericaPillows! They are old and uncomfortable
Stayed in July 2023
Reviewed: July 17, 2023
Letisha
AustraliaCarpets were very dirty to the point our feet were black from walking on the carpet. The Front Office staff member was rude and very unhelpful. The room was booked for 4, and we were provided with 2 towels. When we were asked for more, it was like we were asking for his firstborn. He tried to charge us twice for the rooms that were already paid via booking.com and then proceeded to tell me I was lying about paying even after showing the confirmation email and my bank statement.
The location was good. Close to Universal Studios Hollywood and easy to get to from Anaheim.
Stayed in June 2023
Reviewed: July 2, 2023
David
Francethe rooms need to be refreshed.
great location. very secure. pool and hot tube is valuable. friendly and professional staff. price is good for LA.
Stayed in June 2023
Wachsenburg, Germany
Hoyos del Espino, Spain
Meerssen, Netherlands
Denia, Spain
Royal Tunbridge Wells, UK
Trancoso, Brazil
Mangonui, New Zealand
Mahébourg, Mauritius
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content