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711 South Main Street, Moab, UT 84532, United States of America
May 20, 2016
May 5, 2016
눉The staff did not respond to our concerns about a dirty and dangerous room. There was bacon on the floor. Rocks in the HVAC unit. And the door stop was obviously broken and hanging on by a thread. Our 2-year-old could have really hurt himself. The only reason he didn't was because we got in so late that he went straight to bed. I went down to the desk about our concerns. Showed Ted pictures of the issues. Nothing could be done, no offer to clean the room. And no availability to either send us to another room or to another hotel. I sent a message and photos to the general manager's phone number as well as to her email, right then and there. I never heard back from her. I'm only posting this as late as I am because this was the earliest possible moment for me to post. We stayed from 4/22-4/23 2016. It's 5/5/16. The only thing they offered us was a discount on the room. The lack of attention is really telling. I will never stay here again and will recommend staying literally anywhere else. The nicest part of the hotel was the hallway.
May 14, 2016
눉The yogurt I had for breakfast was frozen!
눇Desk gave us a discount coupon for the excellent barbecue place next door.
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