Room had been sprayed for bugs had roaches crawling all over beds pillows horrible big spray smell and rezadew on everything had to be moved to different room had just got friend out hospital was horrified at bugsy husband had very bad COPD attack after being in that room getting ng to dr to have h checked out on monday couldn't sleep well because of fear would stop breathing I was treated very poorly at front desk and made to drive all the way to beach to get my husbands Id wanted me to drive a sick woman just out the hospital with bed sores on her bottom that had to have wound care in the morning a nother hour to the beach amd back i should have been paid for the way i was treated then to have roaches crawling on her amd my husband when i got back with his ID I was horrified and just wanted to have a clean room bug free to rest but i jad to be moved too the 3rd floor with no help she wouldn't even bring me the new room key or have the security bring it to me. Shame on y'all I had a disabledan and a woman in pain and she wantse to move to a nother room because she put us in one that had been fogged for bugs you should really find a way to make this up to me I just pray when he goes to the Dr he's ok sorry of I sound nasty but your front desk girl needs to learn manners and respect sincerely Mary caton

The price bed was very comfortable First room full of bugs 2nd room dirty floors was not swept or mopped before remting

Stayed in April 2024

Would be nice to not have to walk all the way around the building to get to a set of stairs for the second floor

No breakfast was offered

Stayed in March 2024

Way over priced

the staff was friendly

Stayed in March 2024

The loud music outside of my room, the kids screaming next door and the dog barking next door.

I didn’t have the breakfast.

Stayed in March 2024

Old, abused, killed a cockroach on the wall, clientele noisy late, no stopper in the bathtub, one tiny bar of soap, no shampoo or lotion, bed linens ancient —fitted sheet came loose during the night, internet signal fluctuating in and out, TV signal fluctuations

Nice location, clean, air conditioning was good and on before I got there so it was pleasant, coffee available at the desk in the morning at 6:00 a.m. Rachel was nice

Stayed in February 2024

TV didn't work, no place to put clothes, nowhere to hang clothes, bed frame was way to big for the matress, only 2 small pillows, no place to sit ...

Clean and friendly staff.

Stayed in February 2024

The roaches, the rude staff that sold the roo. I booked to so.ekne else and kicked me out after a week of staying and no trouble.

Originally, availability.

Stayed in January 2024

Price was still more expensive than a wyndham with pet fee(cost me $146 for 2 groundfloor rooms with pets), rooms were double the size there if not more. Handicap bathrooms was basically falling apart here

No pet fee

Stayed in January 2024

The beds were bad, the room felt like it was from the 60s and hasn't been taken care of. A/C wouldn't get cold, water pressure was terrible. Bathroom fan was bent and shook. Which made the light flicker the whole time. Smelled clean when I checked in, came back later, smelled like old smoke and mildew. Woke up the next day all stuffed up. 2nd night was the same experience.

It was the closest hotel/motel to my event and had a room available.

Stayed in November 2023

Internet did not work and I didn’t get a response about it for 4-5 days after I let them know.

Stayed in November 2023

Cockroaches

Disgusting room, cock roaches, a difficult desk person who wanted to upcharge me

Stayed in October 2023

Bathtube

Stayed in September 2023

No WiFi reception. Sink leaked water all over the floor. Sink faucet only dribbled water, difficult to even was hands. No drawers in room to put clothes.

Receptionist was very helpful and called me in the room to check if everything was ok.

Stayed in September 2023

Staff tends to be very rude. They are not people friendly

Staff tends to be very rude. They are not people friendly.

Stayed in August 2023

Microwave have aloter dirt

Nothin

Stayed in August 2023

Was full of cockroaches and the bed looked dirty no clean sheets

Location

Stayed in August 2023

it was dirty floors , bathroom were disgusting!

Stayed in August 2023

Look at my prior story

I’ve stayed there a lot I have had issues with rooms and I did complain and after all I spent in the last 5months I asked someone to comp me a room for all the hassles and nothing I even would be honest with the room the sheets a few themes were all ripped but we’re put on the bed anyway. I will still stay , but it would be really nice to get a couple days comped for me and by the way the reason I’ve been staying there is I’m homeless I don’t have a lot of money. And to get a room comped for a few days would really be appreciated.

Stayed in August 2023

After listening to a customer fighting with the receptionist for an hour, she sent me to a dirty room, then apologized and canceled my reservation also because the cleaning lady had not worked that day.

Stayed in June 2023

I like everything but not the cockroach in my room and dirty towels and bads in stains

Stayed in August 2023

it took 30 min to check in the first time, not only did they want my id info but also my adult son's. room gIven on the reqyested first floor was ok location but when we went in, garbage all over, beds not changed, dirty towels every where. back to the lobby, another long wait, lady said but the room was marked as cleaned. got assigned another room ... it was actually "cleaned". didnt realize until 3 in the morning when we got back in room ... there was no refridge and the extra lock on door did not work. bad experience all around, will never choose this hotel grouping again!!!!

it had two beds but jammed against the walls. close to main drag.

Stayed in July 2023

Bathroom was dirty, didn’t like the room itself it doesn’t look like in the photos

Stayed in July 2023

Roaches, crawled across my bed… emergency situation for me. So I was glad to have a roof over my head.

They have security on site since it’s in a bad part of town that is good makes you feel safer. Cold AC

Stayed in July 2023

Roaches in the room.

Room is a good basic room, on site security at location.

Stayed in July 2023