210 O'Keefe Avenue, Downtown New Orleans, New Orleans, LA 70112, United States of America
#123 of 169 hotels in New Orleans
Guests' ChoiceBased on 519 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.0
Staff
8.3
Value for money
7.8
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Patricia
United States of AmericaNa
Na
Stayed in March 2024
Reviewed: April 14, 2024
Nesha
United States of AmericaThe the trash running over in front of the place it wasn't their fault
The staff was great very helpful
Stayed in March 2024
Reviewed: April 14, 2024
Chelsey
United States of AmericaMost of the staff is lazy, the phone is hardly answered no matter what time of day you called and everyone says “I’ll let my manager know” when an issue is presented. Valet service was horrible!
Hotel was beautiful and located in a great location.
Stayed in March 2024
Reviewed: April 14, 2024
Sepideh
United States of AmericaHotel was walkable to just about everything.
Stayed in April 2024
Reviewed: April 13, 2024
Kanessa
United States of AmericaI didn’t get my deposit back
Stayed in March 2024
Reviewed: April 13, 2024
Quinneshia
United States of AmericaThere wasn’t a microwave in the room one was in the lobby for use
I loved the location and how clean & refreshing the hotel. Smelled and the welcome drinks were 10/10
Stayed in April 2024
Reviewed: April 12, 2024
Burrell
United States of AmericaIt was exactly as advertised and the staff was great.
The hotel was nice and clean. They also had fun games in the bar area which were great to pass time during a bad weather day.
Stayed in April 2024
Reviewed: April 8, 2024
Melissa
United States of AmericaThe shampoo attached to the wall was so old it had separated and didn’t even lather. They did not provide a bar of soap which would have been nice. you can tell they sweep the floors but do not mop as my feet would be dirty walking around just out of the shower. I wish there had been a closet or small chest of drawers to hang/put away clothing instead of leaving it in the suit case the entire trip.
Our room was nice and clean! They refreshed our towels and made our bed daily which was nice! Staff were great and accommodating! It was very nice to have a hand held steamer in our room and ironing room as our clothes became a little wrinkled. We were in town for a wedding so they came in handy! Would stay here again.
Stayed in April 2024
Reviewed: April 4, 2024
Anna
United States of AmericaI was charged an extra $25 fee and I’m not sure why. I called the Hotel and inquired about this and was told I would get refunded. No refund I had to call my bank to refund me, I hate booking hotels because of this specifically. I’m always carful to double check
Staff was nice
Stayed in March 2024
Reviewed: April 2, 2024
Kyra
United States of AmericaOur room wasn’t ready when we arrived which was disappointing since we flew out of state. However, we understood because we went during Mardi Gras and it was completely booked out!
The staff was extremely nice, I liked the variety of drinks and snacks at the bar/lobby, and it is at a very convenient location! We were walking distance from Canal st., Bourbon st. and just about every Ave. around there. The drive was also 12-17 mins to other areas we found.
Stayed in February 2024
Reviewed: March 22, 2024
Zoe
United States of AmericaThe smell/air freshener in the lobby was too strong. Could smell it even a block down the street.
The location, the amenities, the free drink tokens, how hot the water got.
Stayed in March 2024
Reviewed: March 21, 2024
Alison
United States of AmericaAc didn't cool the room, stayed around 70 the whole time which wasn't bad but was hard to sleep without a fan or cool air.
Staff, games, coffee, large room.
Stayed in March 2024
Reviewed: March 19, 2024
Jamal
United States of AmericaThere was a smoke and co alarm right over the bed that blink all night
Stayed in March 2024
Reviewed: March 13, 2024
Jumorius
United States of AmericaThere is no house keeping and didn’t refresh towels in the room, no ironing boards, and hot water wasn’t all of that
I love the look of the property it was different, very clean
Stayed in March 2024
Reviewed: March 13, 2024
Monica
United States of AmericaParking situation.
Location
Stayed in March 2024
Reviewed: March 12, 2024
Michael
United States of AmericaHow long it took to get a drink at the bar. Too much of the employees were talking and laughing with eachother to pay attention to the guest wanting to order.
Jerome was awesome and very understanding.
Stayed in March 2024
Reviewed: March 9, 2024
Janette
United States of AmericaNot a fan of the Moxy decor or that fact they don’t offer a complimentary breakfast. Moxy is not my first choice in the Marriott line of hotels.
Location was great! The room was very clean and beds very comfortable. Room rate was higher than usual due to Mardi Gras, but we were happy to get a room in downtown.
Stayed in February 2024
Reviewed: March 1, 2024
Braden
United KingdomMy room location was not ideal as it backed on to the elevator shaft and windows are single glazed so a bit noisy. No food available except basic chips.
Cool hotel, nice and funky public facilties. Room was spacious.
Stayed in February 2024
Reviewed: March 1, 2024
Larry
United States of AmericaNo microwave or refrigerator in the room. Shower was not hot. Water just warm.
Nice and clean
Stayed in February 2024
Reviewed: February 8, 2024
Allen
United States of AmericaBeds a little hard.... lost hot water
Great location nice staff
Stayed in February 2024
Reviewed: February 7, 2024
Máté
GermanyThe staff could be a bit friendlier, especially in New Orleans where everyone is very friendly.
I’m a former Moxy employee, so I know the standards and what the expectations should be. Yes, the Moxy feeling, which I like very much, is there.
Stayed in February 2024
Reviewed: February 6, 2024
Weatherspoon
United States of AmericaThe parking sucked. Would have liked an explanation about the parking next to the hotel.
Stayed in February 2024
Reviewed: February 4, 2024
Julie
United States of AmericaParking suked
Stayed in February 2024
Reviewed: January 26, 2024
Erica
United States of AmericaIt was pleasant. Felt like a college dorm room experience. But room was very clean and staff very pleasant.
No breakfast.
Stayed in December 2023
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