253 Greenmanville Avenue , Mystic, CT 06355, United States of America
#12 of 16 hotels in Mystic
Guests' ChoiceBased on 1096 hotel reviews
6.6Cleanliness
7.1
Comfort
7.2
Location
8.4
Facilities
6.7
Staff
7.8
Value for money
7.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Hernandez
United States of AmericaI requested my room to be cleaned and they didn't put it in so my room wasn't cleaned.
Overall, it was fine. If you dine at the mystic diner right next door and show your hotel card, you get 10% off your meal (breakfast, lunch and dinner)
Stayed in May 2024
Reviewed: April 29, 2024
Michael
United States of AmericaStaff was friendly, and the location is so convenient. The lawn and the fence were in need of some maintenance ,not a deal brealer.
Stayed in April 2024
Reviewed: April 29, 2024
Melissa
United States of AmericaDefinitely could use some repairs - cracks in the walls etc.
Comfortable Pleasant staff Clean Nostalgic
Stayed in April 2024
Reviewed: April 28, 2024
Irene
United States of AmericaOnly issue wax bathtub, not clean, hair present, dirty moldy caulking. Needs attention.
We’ve stayed here numerous times. Love the location and diner next door. Friendly staff. Beds very comfy, enough towels, micro, fridge, all good.
Stayed in April 2024
Reviewed: April 27, 2024
Loretta
United States of AmericaConvenient location, price, excellent pool, and having a safety lock box!
Stayed in March 2024
Reviewed: April 26, 2024
Karen
United KingdomJust a bit tired and grubby.
Staff and location good.
Stayed in April 2024
Reviewed: April 24, 2024
Jeffrey
United States of AmericaThe room was dated. There was paint peeling off the wall in the bathroom along with stains on the wall. The bed was uncomfortable.
Staff was very helpful and friendly. The hotel is in a great location, central to a lot of activities.
Stayed in April 2024
Reviewed: April 23, 2024
Hennessy
United States of AmericaThe cleanliness of the place and rooms.
I liked the pool for the kids.
Stayed in April 2024
Reviewed: April 22, 2024
Papadopoulos
United States of Americapool was cold
king bed very comfortable, patio outside the room allowed easy access to our vehicle.
Stayed in April 2024
Reviewed: April 18, 2024
Mckenna
United States of AmericaThe lobby was a bit run down with the fish tank and the fitness rooms lights were not functional. The bathroom in our room still had some stuff in the shower like shampoo bottles and used soap bar.
We liked the location and the value of the property.
Stayed in April 2024
Reviewed: April 9, 2024
Julie
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 9, 2024
Giulia
United States of AmericaThe rooms facing the highway get the morning noise of traffic. Rooms could use a little updating, all in all good for a night or two
Good location just off the high way and very close to the Mystic Shoppes and Aquarium. The Mystic Diner right next to the hotel is fabulous
Stayed in April 2024
Reviewed: April 8, 2024
Lydia
United States of AmericaThere was change on the floor near my bed as if the floor hadn’t been cleaned. Neighbors in next room were noisy making it hard to sleep
Ease of location. Easy checkin/check out. Friendly staff
Stayed in April 2024
Reviewed: April 1, 2024
Kevin
United States of AmericaNa
It was close to everything we had planned on seeing. Very close to our favorite diner.
Stayed in March 2024
Reviewed: March 31, 2024
Danielle
United States of AmericaIt’s a bit dated and worn. It could definitely use some maintenance but it was clean.
Devita at the front desk was great! The location is excellent, having the diner attached is a great bonus. It’s right across from the village for other shopping and dining. Indoor pool was nice and the hotel was clean.
Stayed in March 2024
Reviewed: March 31, 2024
Sara
United States of AmericaThe building is run down and unkept so was creepy to go out at night and shocking to see when pulling up.
Location to everything we came to see and do.
Stayed in March 2024
Reviewed: March 25, 2024
Belinda
United States of AmericaOld dirty carpets need upgrade
It was right across from Mystic village and diner next door
Stayed in March 2024
Reviewed: March 14, 2024
Michelle
United States of AmericaI had no shower curtain
The balcony
Stayed in March 2024
Reviewed: March 12, 2024
Anita
United States of AmericaThe computer was down and had to pay cash, but it was fine , a few things needed to be cleaned like vent in bathroom and heat ac , filters ,
Location and easy to get in and out , staff was very nice
Stayed in March 2024
Reviewed: March 11, 2024
Stamp
United States of AmericaThe fitness center should be warm it was way too cold in there
Comfortable and had a pool
Stayed in March 2024
Reviewed: March 6, 2024
Ann
United States of AmericaWish check in was before 4, tried come in at 2 they wouldn't let me
Stayed in March 2024
Reviewed: March 4, 2024
Nikki
United States of AmericaThe rugs were dirty and tub and shower title old and needs to be cleaned
Good
Stayed in March 2024
Reviewed: March 1, 2024
Amy
United States of AmericaPool was too cold and heavily chlorinated for my preference... although I still enjoyed a swim. :) I was locked out of the building at 8am, no one at front desk for me to return keys and check out, so I slid key cards under office doors.
Kind gentleman at front desk placed me in an extremely convenient room to unload/load my luggage and park my car next to my room.
Stayed in February 2024
Reviewed: February 26, 2024
Joellen
United States of AmericaThere was no bathroom shampoo and a tiny tube of conditioner. A tiny sliver of soap. There wasn't nearly enough for two people.
Stayed in February 2024
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