2 East Jefferson Street, Downtown Phoenix, Phoenix, AZ 85004, United States of America
#34 of 130 hotels in Phoenix
Guests' ChoiceBased on 389 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
8.9
Staff
9.3
Value for money
8.1
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End of dialog contentReviewed: March 21, 2024
Patterson
United States of AmericaBought parking with our show tickets at 331 E Jefferson and should have used the hotel parking instead. Was way out of our way.
Walking distance to show venue. Great restaurant and slept well in the comfy bed.
Stayed in February 2024
Reviewed: March 19, 2024
Indiana
United States of AmericaThe furniture in my room was torn and old ..
Open, easy to find things, modern
Stayed in March 2024
Reviewed: February 21, 2024
Diana
United States of AmericaHowever the drinks were extremely overpriced and the ice left little room for the actual alcohol.
I had drinks at the bar at the hotel and the drinks were delicious.
Stayed in January 2024
Reviewed: February 12, 2024
Ana
United States of AmericaOur tub was a little dirty
Staff very kind and helpful.
Stayed in February 2024
Reviewed: January 29, 2024
Lance
United States of AmericaOverall hotel a little blah-decor not great and room comfort could have been better.
In the heart of Phoenix, this hotel had a perfect location that is close to main event centers, bars and restaurants. Very expensive for the quality. Rooms ok but not “wow”. Front desk staff and valet service was superb.
Stayed in January 2024
Reviewed: January 24, 2024
Roy
United States of AmericaPrice
Location right across from the Footprints arena venue.
Stayed in January 2024
Reviewed: January 24, 2024
Nolan
United States of AmericaThe location was perfect…right across the street from the venue. The room was very comfortable and quiet. Liked everything about this place.
Stayed in January 2024
Reviewed: December 13, 2023
Madmex
United States of AmericaThe pillows were not comfortable and the floor kept getting wet due to the half shower wall.
Great location and staff.
Stayed in December 2023
Reviewed: December 8, 2023
Jerald
United States of AmericaRoof top lounge, happy hour on 2nd floor, validated parking, and wonderful staff.
Stayed in December 2023
Reviewed: November 23, 2023
Jeffrey
United States of AmericaGREAT LOCATION! The Breakfast Club is right downstairs and is excellent. Comfortable beds and linen. Great artwork. Cool and hip place all around. Staff was Excellent!
Stayed in November 2023
Reviewed: November 10, 2023
Alessio
ItalyFacilities can be renewed and moquette is quite old style
Nice bed and friendly staff!
Stayed in November 2023
Reviewed: November 9, 2023
Julian
ColombiaThey made a preventive charge in my credit card and I paid in cash but did not receive any confirmation of payment or credit card reimbursement.
Best location close to the train and sports venues.
Stayed in November 2023
Reviewed: November 8, 2023
Javier
United States of AmericaThe room was not made a single time in 5 days I was there.
Stayed in November 2023
Reviewed: October 25, 2023
Burns
United States of AmericaI would’ve liked to be able to make tea or coffee in the rom.:)
Stayed in October 2023
Reviewed: October 24, 2023
Colleen
United States of AmericaOnly upon checking out did I find out if you charge anything to your room, they'll deduct $10 from that bill. Not sure if that's a daily thing or what. We had only charged one small item.
Loved the pool/bar area. Room was fine. A chair was a bit beaten up but everything else was great. Staff sent a few texts to find out how things were going. When I had questions, they texted back responses immediately.
Stayed in October 2023
Reviewed: October 17, 2023
Kevin
United States of AmericaThe daily additional charge for amenities was not well explained and I received no value from it.
Room was comfortable and well sized. Staff was helpful and courteous and did a great job.
Stayed in September 2023
Reviewed: October 17, 2023
Esteban
United States of AmericaHaving to go home...
Great room, great restaurants nearby and venue was across the street.
Stayed in September 2023
Reviewed: October 11, 2023
Matthew
United States of AmericaI didn’t like that we couldn’t eat in restaurants I wish upon check in I was asked if I needed reservations at the restaurant that way we would have eaten there
Lobby, rooftop,rooms
Stayed in October 2023
Reviewed: October 11, 2023
Jennifer
United States of AmericaProximity to events.
Stayed in October 2023
Reviewed: October 3, 2023
Norman
United States of AmericaHad to return back home
Close to the venue I was attending (Chase Field)
Stayed in August 2023
Reviewed: October 3, 2023
Chelsea
United States of AmericaThe business center didn't have enough chairs and outlets, but the front desk accommodated us very well. When we ordered food from Blue Hound, only once was it delivered to the business center room.
The front desk staff, especially Dylan and Molly were exceptional. Very accommodating and friendly. I also appreciated the valet staff, specifically Adrian and Sam, did a fantastic job. I really enjoyed working with Sal in the catering department. Overall, my coworkers and I agreed that we would definitely consider returning to the Palomar Phoenix for any future business.
Stayed in September 2023
Reviewed: September 22, 2023
Angie
United States of AmericaEden bartender took our order but it took him 10 minutes to make 4 drinks during happy hour. It wasn't busy, he just had to try everyone's drinks with a new straw everytime. If it didn't taste right he would add a little but more. He didn't charge us happy hour price either. Then went back to eden for 1 drinks KS before heading to bed and it was the same bartender. I ordered 2 cocktails and 4 waters. 15 minutes later we received our drinks, he still was tasting everyone's drinks. Got 2 cocktails and no waters. We said whatever because the other 2 went up to the room to grab water.
Location
Stayed in September 2023
Reviewed: September 19, 2023
Ingrid
United States of AmericaReally enjoyed the rooftop bar and pool.
Stayed in September 2023
Reviewed: September 15, 2023
Keely
United States of AmericaFantastic staff
Stayed in September 2023
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