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Reviews of Best Western Plus Apple Valley Lodge Pigeon Forge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1949 Parkway, Pigeon Forge, 37863-4903, United States of America

#28 of 446 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 1211 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 21, 2024

    10
    Would definitely stay here again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Not a thing

    The staff was exceptional. Friendly and very helpful. We had an issue at check in (our fault) and Jesse was patient and helpful getting it resolved

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    The staff was exceptionally nice, and the room was clean. Breakfast was excellent. Cons…only one elevator for the entire
    • Couple
    • King Suite with Sofa Bed and Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Very close to the road. Traffic was very loud, especially at night.

    It was clean and well maintained.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    All of the overhead lights are connected to one switch. The bedroom area needs a lamp so you don't have to turn on all the overhead lights. Couch was hard, needs to be more comfortable.

    Location of hotel, room size, balcony, staff were very pleasant and helpful

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    We loved our stay here. 10/10 recommend!
    • Leisure trip
    • Family with young children
    • King Room with Whirlpool and Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Didn’t change bed sheets everyday, but that’s okay!

    Sweetest employees, clean room & facilities, good breakfast, great location

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    It Was Very Nice And Clean Everything Was Comfortable…
    • Couple
    • King Suite with Whirlpool and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Everything Was So Nice And Clean!!!

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Great room good morning meal
    • Leisure trip
    • Couple
    • Loft Room with One King and One Queen Bed - Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything good

    Room.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Good location and great staff but needs a slight change in regards to the pillows.
    • Leisure trip
    • Family with young children
    • King Suite with Whirlpool and Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Only think we did not like at all were the pillows. Really really small and uncomfortable. I strongly recommend bringing your own pillows or, better yet, having the hotel switch out the cheap small pillows for good quality ones. Also, the refrigerators need to be replaced with ones that actually work. I say refrigerators because I heard several guests complaining about the refrigerators.

    Liked the location and amazing staff.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Sink water stopper didn't work properly.

    clean, comfortable. great location..

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Comfortable last minute getaway
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough parking

    Clean, comfortable, and friendly staff!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Was everything we expected
    • Leisure trip
    • Couple
    • King Suite with Whirlpool and Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The room we had was amazing

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Budget friendly good place to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Close to everything Clean rooms good environment Perfect Breakfast

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Enjoyable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The towels need to be replaced as they are hard and rough.

    We love the location and how clean the rooms are. Beds are comfortable and breakfast is really good with lots of options.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    They don't make the beds. We stayed for 5 nights, and I wanted fresh bedding or at least to have our bed made! The 2nd night we were there, I went and asked for our bed to be made, but it wasn't. The next night, I did the same thing! Finally, that next morning, they made beds. But that was the only time! They kept trah cans emptied and towels stocked. Our last night there, when we came back to our room, 2 towels were left on the rack when they'd been giving 4. They hung a stack of wash rags on the hand towel bar. They tossed 2 hand towels on the sink area. They tossed some of their toiletry products on the sink area as well, even though we hadn't touched them the whole time we'd been there. The ones from the beginning were already on counter. I'm guessing the housekeeping staff were in a hurry. Besides the beds though it was pretty nice all-in-all

    It was pretty nice. The rooms were very clean! The bed was comfortable. The staff were very friendly. They offer a good selection for breakfast. We didn't eat because we usually don't do breakfast but when we went down to get coffee, everything looked good. It was a great location. We didn't have far to travel to get to any attractions! I loved the private balcony!

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Very good
    • Leisure trip
    • Solo traveler
    • King Room with Whirlpool and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast coffee

    Location is close to everything, only downside is that they had the old car show this weekend and the street was loud late into the night. Other than that and the bad coffee (really needs to improve, tasted just like water with coloring or should I better said lacked taste). Other than that, it was clean and the bed was very comfortable.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Perfect stay, great location, and super clean!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. It was fabulous!

    The location is great, pool is warm, and it was modern and clean.

    Stayed in March 2024

  • Reviewed: April 18, 2024

    8.0
    It was a comfortable stay but that $100 charge ruined it.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The halls were very long with lots of turns. There was only one elevator at the end of a very long hall. Being senior adults we could not walk to the room assigned to us and had to request a different room. Also, when we checked out we found they had added a$100 extra charge that we were not aware of. That made me angry!

    The room was very comfortable and clean.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Great!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Heavy room doors designed to shut themselves but they slam fairly loud and could disrupt sleep...but never a big issue.

    Very clean, great service, 2 fire 'pits', lodge feel outside/lobby, balcony

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Great place to stay. LOved the underground parking
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Could of had another elevator.

    The breakfast was great. The location was perfect.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Nice place
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Hard to find the elevators at first

    Clean and modern

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Whirlpool and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Clean room, great location, bed was very comfortable.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Best short vacation ever!
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked everything about the property.

    I have to been to many Best Western hotels. This was by far the best. The breakfast was great!

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    We really loved our stay and plan to stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed mattresses could use an upgrade, but still better than most.

    Clean, well furnished rooms, delicious breakfast, friendly and helpful staff, convenient location to several restaurants and attractions.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Fun time in Pigeon Forge.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The hotel was very nice. The staff was very friendly and helpful with dinner suggestions. We liked the breakfast provided. The evening we got there the person at the front desk made sure we could use the firepit. Very relaxing after a long time on the road that day.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is perfect. Very clean and newly updated

    Stayed in February 2024

Showing 1 - 25

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