2193 Parkway, Pigeon Forge, TN 37863, United States of America
#135 of 464 hotels in Pigeon Forge
Guests' ChoiceBased on 3142 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
9.0
Value for money
8.4
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
William
United States of AmericaMy key would not open the room. I had to walk back to the lobby 4 (four) times until they changed the battery in the door. Later the would not open the outside door to let us in the building. Moore walking. No variety on breakfast. Biscuits and gravy 1 day out of 4.
Convenient
Stayed in May 2024
Reviewed: June 1, 2024
Stacey
United States of AmericaBreakfast was terrible and there are no soda machines.
Staff was phenomenal. It was mostly a quiet place with no rowdy guests. Everything was pretty much great, breakfast prep needs some attention. Better quality of food.
Stayed in May 2024
Reviewed: May 30, 2024
Hena
United States of AmericaStaff was great and attentive to issues that we brought to their attention. When we checked in attempted to warm up baby's milk but the microwave didn't work. Notified next day and they brought in a new one. Then the toliet overflowed. They came and fixed it. Not mopped or cleaned properly. Just wiped up.
Stayed in May 2024
Reviewed: May 28, 2024
Dianne
United States of AmericaNot enough elevators. In the event of a fire I’m not sure how everyone would get out of building
Stayed in May 2024
Reviewed: May 26, 2024
Denis
United States of AmericaGood
Stayed in May 2024
Reviewed: May 26, 2024
Louann
United States of AmericaThe ac in our room didn't work great. It was much warmer then I would like and had it turned all the way down.
Rooms a good size and a good breakfast
Stayed in May 2024
Reviewed: May 25, 2024
Clifford
United States of AmericaLove the breakfast, the room was clean, the staff was helpful and friendly
Stayed in May 2024
Reviewed: May 23, 2024
Cindy
United States of AmericaThe air conditioner in our room wasn’t the greatest. It cooled down but not to the temperature we set it on. It would kick on and off within minutes and was loud.
Location was great, close to everything. Hotel was clean, staff were very nice.
Stayed in May 2024
Reviewed: May 19, 2024
Brenda
United States of AmericaPool indoors, very small, not well ventilated, cloudy water, over run by kids. No place for adults to chill. No jacuzzi or hot tub. Bed not comfortable.
Convenient location to everything. Hot breakfast very good with variety every morning.
Stayed in April 2024
Reviewed: May 16, 2024
Clipper
United States of AmericaEverything was good with only a couple minor things. The pool had too much chemicals in it. Second is there were only a couple different breakfast items. Bacon would be nice addition.
Stayed in May 2024
Reviewed: May 12, 2024
Monda
United States of AmericaLocation on the parkway is great. There are several attractions and restaurants nearby. Even with what appears to be a renovation project going on in the hotel, it was very clean and comfortable
Stayed in May 2024
Reviewed: May 11, 2024
Mardi
United States of AmericaThe little bitty tint toilet in room 203
Price Location Breakfast Comfort
Stayed in May 2024
Reviewed: April 28, 2024
Deborah
United States of AmericaNothing
Location
Stayed in April 2024
Reviewed: April 20, 2024
Lori
United States of AmericaThey were replacing carpet which made it difficult to get around on our floor. Pool room needs serious TLC. Fitness room was closed out entire stay
Family suite was larger than I thought. Morning staff and kitchen staff were friendly.
Stayed in April 2024
Reviewed: April 15, 2024
Michael
United States of AmericaPOOL NEEDED ATTENTION, was not clean and had a film across top the entire stay.
This is our go to spot when we visit. We always enjoy the quiet atmosphere.
Stayed in April 2024
Reviewed: April 14, 2024
Jill
United States of AmericaThe breakfast needs to have bread daily so you can make toast, and maybe some cheese or gravy for the dry plain scrambled eggs.
The staff is super helpful and friendly everyone last one of them. The room was clean as the whole hotel.
Stayed in April 2024
Reviewed: April 14, 2024
Richard
United States of AmericaConstruction going on during the daytime.
Stayed in April 2024
Reviewed: April 10, 2024
Michael
United States of AmericaWas not informed up front that elevator was being replaced and we had 3rd floor room. Pool area dark and not enough seating.
Staff was very accommodating. Carried luggage up to room. Changed room to 2nd floor for 2nd of 2 night stay.
Stayed in April 2024
Reviewed: April 9, 2024
Leann
United States of AmericaDid not like being placed across the hall from pool area and also did not like that my neighbors smoked marijuana and cigarettes. It seeped into my room.
Located really well for activities I wanted to do
Stayed in April 2024
Reviewed: April 7, 2024
Taylor
United States of AmericaThe breakfast was not great, and the view was a little too busy. We had a view of King Kong and Dunkin’ Donuts
It was very clean and the staff is super nice.
Stayed in April 2024
Reviewed: April 7, 2024
Julia
United States of AmericaBeds were uncomfortable and it was very crowded while we were there. No elevator.
Good location!
Stayed in April 2024
Reviewed: April 7, 2024
Shawna
United States of AmericaWe were in Rm 132 and the ice machine and vending machines were outside the door and you could periodically hear people getting ice etc! Would probably request different room next time?
Bed and pillows were wonderful! It was very comfortable! Room was very clean, and newly renovated! Room had mini frig, microwave! Breakfast area very nice and clean! Although we didn’t use pool, the area looked very clean! Had read a previous review about smelling chlorine outside area and we were right down hall from pool area and didn’t smell anything like that!
Stayed in April 2024
Reviewed: April 7, 2024
Lori
United States of AmericaPool was very loud and needed more ventilation.
Staff very friendly. Breakfast was very good and the staff working for breakfast were fabulous.
Stayed in April 2024
Reviewed: April 6, 2024
Stephanie
United States of AmericaThey were remodeling so the elevator was out but other than that it was amazing.
Great location, very clean, wonderful breakfast.
Stayed in April 2024
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