97450 Overseas Highway, Key Largo, FL 33037, United States of America
#10 of 23 hotels in Key Largo
Guests' ChoiceBased on 235 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
9.0
Staff
8.7
Value for money
7.5
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 12, 2024
Yuliet
United States of AmericaThis is my 3rd time here and I love this hotel! The property is beautiful, comfortable, so relaxing! the beach is wonderful! My dog had the best time of his life! Great space for him to have fun! We love the peel & eat shrimp here! Best around 😜
Stayed in June 2024
Reviewed: June 6, 2024
Natalie
United States of AmericaNothing. This place is wonderful!
The facilities were clean and the staff was amazing! Edwin made our day at the beach/pool the most relaxing and enjoyable. He took care of our every need. Book the trip!!
Stayed in May 2024
Reviewed: May 30, 2024
Jodi
United States of AmericaThe breakfast was delicious and the staff was amazing
Stayed in May 2024
Reviewed: May 26, 2024
Mario
United States of AmericaNot much to do with the kids
The room was nice and clean The environment at the hotel was nice
Stayed in May 2024
Reviewed: May 20, 2024
Karina
United States of AmericaNothing
Love the pool area, the food at the pool bar delicius
Stayed in May 2024
Reviewed: May 14, 2024
Nathalie
United States of Americala marea restaurant for dinner. while staff was extremely nice and friendly, the food quality was very bad
beach, pool, staff
Stayed in May 2024
Reviewed: May 7, 2024
Carlo
ItalyThe room has a cleaning supply left when we arrived and the glass were dirty. The first day they didn't clean up our room even tho we specifically asked for. The staff is not at the level required for such a place.
I really like the outdoor facilities and the location. The ocean and the pool are fantastic. Also the choice of restaurant was great as well as the breakfast.
Stayed in May 2024
Reviewed: April 30, 2024
Bill
United States of AmericaFood
Sandy beach
Stayed in April 2024
Reviewed: April 18, 2024
Hilton
United States of Americashower grout should have been cleaner. Mold in several places on the walls.
service at the cabana
Stayed in April 2024
Reviewed: March 13, 2024
Rick
CanadaToo expensive for what it is and the nearby snorkelling was very disappointing.
Grounds were well kept and the staff was welcoming.
Stayed in February 2024
Reviewed: February 6, 2024
Ephraim
United States of AmericaCutting corners with cleanliness of room & pool heater was off most of the time, making pool unusable
Location
Stayed in February 2024
Reviewed: February 5, 2024
Megan
United States of AmericaOur room was really cold, we tried to up the temp but it seemed to stay really chilly in there. Restaurants are pricy .
Luxury feel, clean, friendly staff.
Stayed in January 2024
Reviewed: January 24, 2024
Annette
United States of AmericaGreat location at beach, many waterspouts
Stayed in November 2023
Reviewed: December 16, 2023
Brendan
United States of AmericaExtra fee for parking wasn't included in the rate (additional $25/night) and overall was a bit pricey in general, but worth it.
Beautiful property with all the amenities and awesome little beach/swimming area right on the resort waterfront. Very courteous staff and clean, beautiful rooms. Great sunset view from there.
Stayed in December 2023
Reviewed: December 9, 2023
Maria
Finland- The hotel was very expensive and didn't meet my expectations at all. Compared to the other five star resorts i have stayed in, this was hardly a three star resort. This is not good value for money you pay. - The room was also quite worn out and wasn't cleaned well. - The staff seemed to be bored and wasn't very polite. At the breakfast place they just threw the menus on the table eventhough we had complimentary breakfast. That was very confusing. - And when we signed in, the receptionist didn't tell very well about the amenities and what was included in our reservation. - The pool wasn't heated
- Nice sunset views and beach area - the breakfast varieties were ok
Stayed in December 2023
Reviewed: October 25, 2023
Sam
United States of AmericaOn 2 occasions we were out of our room by 9:30 AM and when returned around 4 house keeping had still not attended to our room making us wait outside until done rather than resting prior to dinner as we had planned. Also our family had ordered a cheese board thru the hotel for our anniversary to be delivered around 3, instead it came at 10pm with no card so we had no idea who sent it until the following day when we were called by a manager to inform us of the error and tell us if the card.
All the staff were incredibly polite and helpful. The grounds, pool and restaurants were exceptional.
Stayed in October 2023
Reviewed: October 14, 2023
Joshua
United States of AmericaGets crowded on weekends due to people “resort hopping” and hogging up the pool. Resort had septic tank issues by our bungalow, constant septic truck up and down the path, noise, mud, etc…….but the resort manager reached out to us to comp us. Impressive that they took the time before I even made a complaint. That’s hospitality, and an establishment that cares
Wife and I have stayed here before so we know what to expect. Beautiful location, quality resort, top notch grounds
Stayed in October 2023
Reviewed: October 10, 2023
Marciann
United States of AmericaCould have had someone doing room service and there was poo near the pool. So I would say have someone check the pool area regularly. But we loved it. View, staff,food was exceptional. Front desk staff and the pool bar staff were great.
Breakfast was excellent. Staff was phenomenal. Especially the ones from Jamaica. Love everything.
Stayed in September 2023
Reviewed: September 26, 2023
Rodriguez
United States of AmericaThe only thing I that I didn’t like was that the staff who handled the towels by the pool didn’t have towels and were a bit rude when we requested them.
Most of the staff was extremely friendly and accommodating. Dinner and breakfast were great. We slept like babies.
Stayed in September 2023
Reviewed: September 18, 2023
Ferguson
United States of AmericaThe spa was magnificent the resort extremely beautiful very relaxing and comfortable warm and welcoming
Stayed in September 2023
Reviewed: September 16, 2023
Rachel
United States of America$25 parking fee a day even when you paid for resort stay
Spacious, clean, beautiful, always accessible
Stayed in September 2023
Reviewed: September 11, 2023
Yanelys
United States of AmericaThe iguanas
Is to paceful for me and I love it
Stayed in September 2023
Reviewed: August 24, 2023
Elizabeth
United States of AmericaThe restaurants and bars are pricey for what you got.
We loved the pool and beach area. They are very conveniently close which makes it easy to enjoy both areas.
Stayed in August 2023
Reviewed: August 15, 2023
Alex
GermanyWe did not get the room that we booked via Booking.com. After complaining we were given another room, but it still didn't match our booking. I believe that this type of room does not exist in this resort. The hotel also was not aware that breakfast was included in the booking, which made it necessary to complain again. I find it strange that an extensive breakfast buffet does not include a latte or espresso. Either way, you have to sign a bill each day and are also expected to tip the full value of breakfast. This is kind a strange practice for me... What also bothers me is that the hotel keeps amounts blocked on the credit card, long after you have checked out and paid the final amount. This is bad practice.
The resort is beautifully situated on the gulf side with direct access to the sea.The hotel is generally well maintained and various efforts are made to keep guests entertained. Both, beach and pool area are great and unique. The staff is friendly and helpful.
Stayed in August 2023
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